Dealing with Divas and Other Difficult Personalities: PDF Download
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Author: Laura Baxter
Publisher: Castle Mount Media GmbH & Co. KG
ISBN: 3981847210
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
Author: Laura Baxter
Publisher: Castle Mount Media GmbH & Co. KG
ISBN: 3981847210
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
Author: Alan Willett
Publisher: AMACOM
ISBN: 0814437613
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by tech industry expert Alan Willett, Leading the Unleadable explains how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, then follow up Coach others to replicate the process Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!
Author: Renee Evenson
Publisher: AMACOM
ISBN: 0814432999
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Author: Marilyn Pincus
Publisher: Simon and Schuster
ISBN: 1593371861
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
Author: Peter Ivanov
Publisher: Castle Mount Media GmbH & Co. KG
ISBN: 3981847237
Category : Business & Economics
Languages : en
Pages : 238
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Book Description
Author: Terrence Sember
Publisher: Simon and Schuster
ISBN: 1440514275
Category : Business & Economics
Languages : en
Pages : 190
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Book Description
Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.
Author: Roy C. Lilley
Publisher: Kogan Page Publishers
ISBN: 9780749447519
Category : Business & Economics
Languages : en
Pages : 164
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Book Description
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Author: Pamela Sneed
Publisher: City Lights Books
ISBN: 0872868133
Category : Poetry
Languages : en
Pages : 128
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Book Description
Funeral Diva is the Winner of the Lambda Award for Lesbian Poetry! A poetic memoir about coming-of-age in the AIDS era, and its effects on life and art. "Sneed is an acclaimed reader of her own poetry, and the book has the feeling of live performance. . . . Its strength is in its abundance, its desire for language to stir body as well as mind."—Parul Sehgal, The New York Times Book Review "She is a writer for the future, in that she defies genre."—Hilton Als "This notable achievement, traveling from youth to adulthood, is a harrowing account of how Sneed transforms violence and pain into an artist's life."—Claudia Rankine, author of Citizen: An American Lyric "There's an eerie sense of timeliness to this book, which features prose and poetry by the writer and teacher Pamela Sneed and is largely — though not entirely — about mourning Black gay men killed too soon by a deadly virus."—Tomi Obaro, Buzzfeed "OH MY GOODNESS, it was amazing. I was in tears by the end. What starts off as beautiful memoir evolves into incredibly moving poetry, painful and sweet and lovely."—Marie Cloutier, Greenlight Bookstore, Brooklyn, NY "Balancing and mixing, with rhyme and reason, love and anger, good and bad, memory and the created present, all to tell the story of a life, a memoir unrestrained, devoid of artificial forms. Honest. Free."—Anjanette Delgado, New York Journal of Books In this collection of personal essays and poetry, acclaimed poet and performer Pamela Sneed details her coming of age in New York City during the late 1980s. Funeral Diva captures the impact of AIDS on Black Queer life, and highlights the enduring bonds between the living, the dying, and the dead. Sneed’s poems not only converse with lovers past and present, but also with her literary forebears—like James Baldwin, Toni Morrison, Audre Lorde—whose aesthetic and thematic investments she renews for a contemporary American landscape. Offering critical focus on matters from police brutality to LGBTQ+ rights, Funeral Diva confronts today's most pressing issues with acerbic wit and audacity. The collection closes with Sneed's reflections on the two pandemics of her time, AIDS and COVID-19, and the disproportionate impact of each on African American communities. "Riveting, personal, open-hearted, risky and wise."—Sarah Schulman, author of Conflict Is Not Abuse " . . . a tour de force about the collision between a coalescing 1980s 'Black lesbian and gay literary and poetic movement' in New York and the onslaught of AIDS."—Donna Seaman, Booklist "Pamela Sneed's Funeral Diva is deft, defiant, and devastating."—Tommy Pico, author of Feed "Funeral Diva is urgent and necessary reading to live by. This is writing at its finest. Keep this book close to your heart and soul."—Karen Finley, author of Shock Treatment "Reminiscent of Audre Lorde’s Zami, Pamela Sneed’s memoir is, in itself, a healing balm, affirming in its truths and honesty. I cannot remember ever reading a book that illustrates the impact of the AIDS epidemic on our community more poignantly than Funeral Diva."—Nicole Dennis-Benn, author of Patsy "Pamela Sneed takes enormous risks in this book. She tells the truth with fierce concentration and an abiding sense of purpose.”—Dorothy Allison, author of Bastard Out of Carolina
Author: Mark Gregston
Publisher: Certa Publishing
ISBN: 1946466514
Category : Family & Relationships
Languages : en
Pages : 225
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Book Description
Parenting today’s teens is not for cowards. Your teenager is facing unprecedented and confusing pressures, temptations, and challenges in today’s culture. Mark Gregston has helped teens and their parents through every struggle imaginable, and now he shares his biblical, practical insights with you in bite-size pieces. Punctuated with Scriptures, prayers, and penetrating questions, these one-page devotions will give you the wisdom and assurance you need to guide your teen through these years and reach the other side with relationships intact.
Author: Carole Pope
Publisher: Vintage Canada
ISBN: 1039010474
Category : Biography & Autobiography
Languages : en
Pages : 173
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Book Description
Throughout her career, Carole Pope has blazed a trail for the diva and anti-diva in all of us, and here she offers a no-holds-barred look at her adventures in the music scene – on the concert stage, in the recording studio, and in the bedroom. Known for ushering Canada from the punk movement of the 1970s to the new wave sound of the 1980s with Rough Trade, she candidly shares her thoughts on AIDS, sexuality and sexual politics, and the new breed of music divas that dominates the charts today.
