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Author: Janelle Barlow
Publisher: Berrett-Koehler Publishers
ISBN: 1609943414
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.
Author: Janelle Barlow
Publisher: Berrett-Koehler Publishers
ISBN: 1609943414
Category : Business & Economics
Languages : en
Pages : 305
Get Book Here
Book Description
Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.
Author: Katrina Germein
Publisher: Candlewick Press
ISBN: 0763665223
Category : Juvenile Fiction
Languages : en
Pages : 33
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Book Description
A gift-appropriate story for kids features a long-suffering boy's eye-rolling observations of his father's bombastic and often corny sense of humor, which is comprised of groan-out-loud puns and wisecracking rejoinders.
Author: Chris Preksta
Publisher: Penguin
ISBN: 0142181722
Category : Humor
Languages : en
Pages : 177
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Book Description
When Pittsburgh Dad debuted on YouTube, creators Chris Preksta and Curt Wootton little suspected their sitcom would receive more than sixteen million views and turn their blue-collar everyman into a nationally known figure. Illustrated with hilarious black-and-white photos, Pittsburgh Dad shares the best of the best, from rants about swimming pool rules to reflections on coaching little league to curmudgeonly movie reviews. With its heavy dose of nostalgia and pitch-perfect sensibility, Pittsburgh Dad will have readers laughing in recognition, especially those who love recent blockbusters like Sh*t My Dad Says and Dad Is Fat.
Author: Scott Ingram
Publisher: Sales Success Media, LLC
ISBN: 0990605949
Category : Business & Economics
Languages : en
Pages : 197
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Book Description
Want to learn the insider secrets of the top 1% sales achievers? Discover the inspiring techniques of 20 sales VIPs so you can climb the ranks and bring in the biggest commissions of your career. Fed up with the same old sales results? Tired of advice from so-called sales gurus who don't actually sell for a living? Want to learn closing techniques from real-world doers? Account director, podcast host, and top 1% achiever Scott Ingram has spent his whole life obsessed with sales. With nearly two decades of sales experience under his belt, he's ready to share 60 inspiring stories to help you finally sell like a heavy hitter. Sales Success Stories - 60 Stories from 20 Top 1% Sales Professionals is a powerful collection of the tales of triumph—and failure—from 20 amazing sales MVPs. Divided into four motivating sections covering mindset, relationships, sales careers, and sales processes, this book will show you how high achievers sustain stellar results on a daily basis. If you're an ambitious and dedicated professional ready to climb the ladder to the top, then you need this roadmap to career victory! In Sales Success Stories, you'll discover: * Real-world anecdotes shared by successful professionals so you can learn from their hard-earned wisdom * How the top sales producers get to the top and the skills required to stay there * Relationship-building methods to help you win and keep customers over and over again * Ways to accelerate your sales career so you can beat your rivals to the top * The secrets of the pros, from prospecting and pitching to negotiating and closing and much, much more! Sales Success Stories is the groundbreaking collection of real-world sales successes you need to take your game to a whole new level. If you like practical techniques, professional wisdom, and street-smart insights, then you'll love Scott Ingram's motivational manual. Buy Sales Success Stories to uncover the secrets of the sales pros today!
Author: Connie Lloyd
Publisher: Xlibris Corporation
ISBN: 1664163271
Category : Religion
Languages : en
Pages : 63
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Book Description
This book is inspirational for people who let their past life determine their future. You don’t have to be the same person you were twenty years ago. There’s a path already set out and set up just for you. All you have to do is follow it, believe it, and follow your heart. Just like Feline Fe Fe. It’s scary, it’s courageous, it’s a lot of work, but it’s worth it. A whore can become a faithful housewife, a murderer can become a doctor, a thief can become a lawyer, and so on and so forth. No matter what your past looks like. No matter what you look like. His will shall be done. No weapons formed shall prosper.
Author: Garry Kilworth
Publisher: Atom
ISBN: 1405528273
Category : Juvenile Fiction
Languages : en
Pages : 211
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Book Description
April 29th:Krantu is a good way off the coast of Sarawak, a Malaysian island. No one lives on Krantu anymore and it'll soon sink into the sea. May 2nd:This is just like when I went on digs. Dad is up to his eyeballs in work. June 4th: He put the edges of the scrolls near to each other. What happened next made me jump backwards, my heart pounding. July 5th: I'm not sure what happened. The bright beam of the torch was shining directly into a huge pair of eyes . . . Whatever had been caught in my torch beam had crashed through the flimsy wall of the shed and stampeded into the rainforest beyond it. At first, Max's diary seems like any other entry on a teenager's blog but closer reading reveals an incredible adventure story. As the reader absorbs the strange events that unfold, Max and those around him are drawn deeper and deeper into danger. Surrounded by spies and pirates, Max makes a terrible discovery - a secret that could change the world for ever . . .
Author: Nev White
Publisher: Xlibris Corporation
ISBN: 1499088361
Category : Fiction
Languages : en
Pages : 292
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Book Description
The author releases a griping and entertaining story about two brothers pursuing different paths to fame and fortune a novel peppered with excitement amusement drama joy and sorrow most suitable for children and adults alike a must for those seeking an enjoyable interesting read that deserves a place amongst ones library truly an interesting read could be true today as it could be tomorrow. Begg Steel and Burrow is one of the Grandad series of books. Nev White http://www.nevwhitebooks.com/
[email protected].
Author: Clifford Kertes
Publisher: Xlibris Corporation
ISBN: 146539415X
Category : Fiction
Languages : en
Pages : 99
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Book Description
Do living beings inhabit certain planets? Do they have similar characteristics to humans? Does U.F.O.s exist? Does reincarnation actually transfer our souls into another entity? Do we actually have choices for our future incarnation? I know that these thoughts have entered my mind. If you too have asked these questions, you should read this book. It may change the way that you view life, as it certainly has changed mine. I strongly believe the contents of this book will, at the very least, tempt you to explore a more in-depth investigation regarding some of the questions in mention.
Author: Sarah Woodbury
Publisher: The Morgan-Stanwood Publishing Group
ISBN:
Category : Fiction
Languages : en
Pages : 3194
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Book Description
The After Cilmeri Series 12 Book Bundle Boxed Set includes twelve books in the After Cilmeri series: Daughter of Time, Footsteps in Time, Winds of Time, Prince of Time, Crossroads in Time, Children of Time, Exiles in Time, Castaways in Time, Ashes of Time, Warden of Time, Guardians of Time, and Masters of Time. Join in the adventure to Medieval Wales as David, Anna, Meg, and their friends and companions! The After Cilmeri series takes a pivotal moment in history--the death of Llywelyn ap Gruffydd--and asks what if he had lived? And what might become of the time traveling family that saves him.
Author: Sarah Woodbury
Publisher: The Morgan-Stanwood Publishing Group
ISBN: 1301480339
Category : Fiction
Languages : en
Pages : 310
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Book Description
November 1288. Bereft of a king or rightful heir, England hurtles towards civil war for the second time in a generation. When David, Prince of Wales, and his wife, Lili, travel to London to attend the wedding of William de Bohun and Princess Joan, they have no intention of involving themselves in local politics. But as infighting leads to murder, David and Lili find themselves at the center of a far-reaching conspiracy. Trapped between history and legend, they must decide how much they are willing to sacrifice to save not only their own country, but the people of England as well. Meanwhile, back in Wales, Llywelyn and Meg discover that time is no barrier to either adventure or trouble ... Children of Time, book four in the After Cilmeri series, continues the story of Llywelyn, Meg, and their children in the medieval kingdom of Wales. Complete series reading order: Daughter of Time, Footsteps in Time, Winds of Time, Prince of Time, Crossroads in Time, Children of Time, Exiles in Time, Castaways in Time, Ashes of Time, Warden of Time, Guardians of Time, Masters of Time, Outpost in Time, Shades of Time, Champions of Time, Refuge in Time, Outcasts in Time, Hidden in Time. Also, This Small Corner of Time: The After Cilmeri Series Companion.
