Customers' Perceptions Towards Mobile Banking Using a Technology Acceptance Model

Customers' Perceptions Towards Mobile Banking Using a Technology Acceptance Model PDF Author: Kgasago Stephen Ledwaba
Publisher:
ISBN:
Category : Banks and banking, Mobile
Languages : en
Pages : 266

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Book Description
Mobile banking is the latest useful technological development system introduced by financial institutions (banks) to bring banking to the unbanked. Mobile banking is an application of mobile computing that provides customers with support needed to be able to bank at anytime and anywhere using a mobile handheld device. Much of the available literature that has examined the diffusion of mobile banking has tended to focus on the developed societies where these innovations had initially been introduced. As such, there is a paucity of studies on the diffusion of innovations that have focused on mobile banking in developing contexts generally, and South Africa in particular. This research examines customers' perceptions of mobile banking, using selected banking outlets in South Africa. This study focused on convenience, cost/price, trust and the original variables of the extended technology acceptance model by Venkatesh and Davis (2000). This study has further explored the main influencers for mobile banking among customers on the basis of their perceptions of important attributes of the electronic banking technology.

Customers' Perceptions Towards Mobile Banking Using a Technology Acceptance Model

Customers' Perceptions Towards Mobile Banking Using a Technology Acceptance Model PDF Author: Kgasago Stephen Ledwaba
Publisher:
ISBN:
Category : Banks and banking, Mobile
Languages : en
Pages : 266

Get Book Here

Book Description
Mobile banking is the latest useful technological development system introduced by financial institutions (banks) to bring banking to the unbanked. Mobile banking is an application of mobile computing that provides customers with support needed to be able to bank at anytime and anywhere using a mobile handheld device. Much of the available literature that has examined the diffusion of mobile banking has tended to focus on the developed societies where these innovations had initially been introduced. As such, there is a paucity of studies on the diffusion of innovations that have focused on mobile banking in developing contexts generally, and South Africa in particular. This research examines customers' perceptions of mobile banking, using selected banking outlets in South Africa. This study focused on convenience, cost/price, trust and the original variables of the extended technology acceptance model by Venkatesh and Davis (2000). This study has further explored the main influencers for mobile banking among customers on the basis of their perceptions of important attributes of the electronic banking technology.

Industrial Engineering in the Industry 4.0 Era

Industrial Engineering in the Industry 4.0 Era PDF Author: Fethi Calisir
Publisher: Springer
ISBN: 331971225X
Category : Technology & Engineering
Languages : en
Pages : 276

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Book Description
This book gathers extended versions of the best papers presented at the Global Joint Conference on Industrial Engineering and Its Application Areas (GJCIE), held in Vienna on July 20-21, 2017. They offer a snapshot of the current state of the art in three main related fields of research, namely industrial engineering, engineering and technology management, and healthcare systems engineering management. The book is intended to integrate theory and practice and to merge different perspectives, from the academic to the industrial and governmental one.

Determinants of Consumer Acceptance of M-Banking

Determinants of Consumer Acceptance of M-Banking PDF Author: Sonam Nahta
Publisher:
ISBN:
Category :
Languages : en
Pages : 10

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Book Description
This study explores the various factors influencing the adoption of mobile banking. Based on extended Technology Acceptance Model (TAM), we identified five factors which influence consumers' behavioral intention to adopt mobile banking: perceived usefulness, perceived ease of use, perceived credibility, perceived self-efficacy, and perceived financial cost. (Bong Keun Jeong, 2013). Data was collected from 355 respondents through a survey questionnaire and the regression was used to analyze the relationships. Our results indicate that perceived usefulness is the most influential factor explaining the adoption intention. Implications from these findings help banking institutions to strategically frame their service model for broader mobile banking adoption. The study also shows that to continue to spur adoption, banks may need to educate consumers about the security of the mobile banking environment.

Research Anthology on Concepts, Applications, and Challenges of FinTech

Research Anthology on Concepts, Applications, and Challenges of FinTech PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1799886034
Category : Business & Economics
Languages : en
Pages : 671

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Book Description
FinTech, an abbreviated term for financial technology, is a digital revolution changing the way banking and financial services are being used both by individuals and businesses. As these changes continue to take place, the financial industry is focused on technological innovation and feeding into this digital revolution to better serve consumers who are looking for easier ways to invest, transfer money, use banking services, and more. FinTech is increasing accessibility to financial services, automating these services, expanding financial options, and enabling online payments and banking. While the benefits are being continually seen and this technology is becoming more widely accepted, there are still challenges facing the technology that include security concerns. To understand FinTech and its role in society, both the benefits and challenges must be reviewed and discussed for a holistic view on the digital innovations changing the face of the financial industry. The Research Anthology on Concepts, Applications, and Challenges of FinTech covers the latest technologies in FinTech with a comprehensive view of the impact on the industry, where these technologies are implemented, how they are improving financial services, and the security applications and challenges being faced. The chapters cover the options FinTech has unlocked, such as mobile banking and virtual transactions, while also focusing on the workings of the technology itself and security applications, such as blockchain and cryptocurrency. This book is a valuable reference tool for accountants, bankers, financial planners, financial analysts, business managers, economists, computer scientists, academicians, researchers, financial professionals, and students.

ICBAE 2022

ICBAE 2022 PDF Author: Bima Cinintya Pratama
Publisher: European Alliance for Innovation
ISBN: 1631903640
Category : Business & Economics
Languages : en
Pages : 1100

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Book Description
The 3rd International Conference of Business, Accounting, and Economics (ICBAE) 2022 continued the agenda to bring together researchers, academics, experts and professionals in examining selected themes by applying multidisciplinary approaches. This conference is the third intentional conference held by the Faculty of Economics and Business, Universitas Muhammadiyah Purwokerto and it is a bi-annual agenda of this faculty. In 2022, this event will be held on 10-11 August at the Faculty of Economics and Business, Universitas Muhammadiyah Purwokerto. The theme of the 3rd ICBAE UMP 2022 is “Innovation in Economic, Finance, Business, and Entrepreneurship for Sustainable Economic Development”. It is expected that this event may offer a contribution for both academics and practitioners to conduct research related to Business, Accounting, and Economics Related Studies. Each contributed paper was refereed before being accepted for publication. The double-blind peer review was used in the paper selection.

Proceedings of The International Conference on eBusiness, eCommerce, eManagement, eLearning and eGovernance 2015

Proceedings of The International Conference on eBusiness, eCommerce, eManagement, eLearning and eGovernance 2015 PDF Author: Kokula Krishna Hari Kunasekaran
Publisher: Association of Scientists, Developers and Faculties (ASDF)
ISBN: 8192974286
Category : Computers
Languages : en
Pages : 152

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Book Description
This is the Proceedings of The International Conference on eBusiness, eCommerce, eManagement, eLearning and eGovernance 2015. The event happened in University of Greenwich, London, United Kingdom in July 2015.

Structural Equation Modeling Approaches to E-Service Adoption

Structural Equation Modeling Approaches to E-Service Adoption PDF Author: Akgül, Yakup
Publisher: IGI Global
ISBN: 1522580166
Category : Business & Economics
Languages : en
Pages : 350

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Book Description
With the modernization of services offered through the internet, many traditional face-to-face services have adopted new e-service phenomena. Especially prevalent among the younger generations, this change in service has promoted many industries to rethink how to best reach their consumers using modern technology. Structural Equation Modeling Approaches to E-Service Adoption is a pivotal reference source that aims to share the latest empirical research findings within technology acceptance, information systems, information technology, human-computer interaction, and management information systems. While highlighting topics such as e-commerce, internet banking, and technology acceptance, this publication explores the understanding of today’s e-services in a dynamic and complex environment, as well as the methods within the field of information systems and information technologies. This book is ideally designed for academics, students, managers, and scholars interested in the up-and-coming research surrounding the field of information technology.

Handbook of Research on Disruptive Innovation and Digital Transformation in Asia

Handbook of Research on Disruptive Innovation and Digital Transformation in Asia PDF Author: Ordóñez de Pablos, Patricia
Publisher: IGI Global
ISBN: 1799864782
Category : Business & Economics
Languages : en
Pages : 661

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Book Description
With new technologies constantly being created, implemented, and sold, it is a robust opportunity for companies to hop on board with the latest digital trends. With the business world undergoing rapid changes and advancements in current times, the transformation process has been rapid and the disruptions significant. This has created a culture of innovation and a plethora of available business opportunities, especially when focused on Central Asia, Southeast Asia, and East Asia. Along with these innovative technologies and new opportunities in the business world comes challenges and trends within the Asian region that require more attention and advanced research to fully understand this digital transformation era and the resulting impacts, challenges, and solutions. The Handbook of Research on Disruptive Innovation and Digital Transformation in Asia addresses key topics for understanding business opportunities in Asia, covering a variety of challenges and nations in the Asian region from technological disruption and innovation to connectivity and economic corridors in Asia, Islamic finance and tourism, and more. Due to its innovative topics and approaches, geographical focus, and methodologies, the chapters provide readers with a unique value in bringing new perspectives to understanding emerging businesses and challenges in Asia. This book is ideal for professors in academia, deans, students, politicians, policymakers, corporate heads of firms, senior general managers, managing directors, information technology directors and managers, and researchers.

Analysis of the Key Success Factors of the Adoption of Digital Banking

Analysis of the Key Success Factors of the Adoption of Digital Banking PDF Author: Tishta Bachoo
Publisher: GRIN Verlag
ISBN: 3668488282
Category : Business & Economics
Languages : en
Pages : 110

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Book Description
Master's Thesis from the year 2015 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: Distinction, , course: Commonwealth Executive Master of Business Administration., language: English, abstract: Data Innovation is gradually changing the banking industry around the world. Digital banking offers banks new opportunities and challenges. This paper gives a comprehension of how demographic characteristics, social components and consumer perception and attitudes towards digital banking influence its adoption. Digital banking has been developed in order to enable consumers to gain a greater share in the banking market. In Mauritius, there is little awareness about the emergence of digital banking despite the fact that this service is presently representing an important share in the banking market. This is because digital banking is a new industry here, and therefore, consumer acceptance and use of digital banking is still limited. To date, very little research has been conducted into factors which influence consumer adoption of digital banking in Mauritius, and so, therefore, there is a need for a study such as this. A research framework in light of the diffusion of innovation theory was utilized to identify elements that would impact the adoption of digital banking. This report has evaluated current literature and conclusions about this innovation banking technology. It has likewise reviewed the elements, including consumer demographic characteristic, consumer perceptions towards digital banking and social impacts that influence consumer adoption of this mode of banking. This study additionally clarifies the strategy utilized as a part of conducting a survey of 25 questions with 185 respondents to acquire primary data for this study. Analysis of these outcomes was made with charts and figures to determine to what extent the factors studied, influence consumer adoption of digital banking. The hypotheses of this research were tested with chi-square tests.

Handbook of Research on Green, Circular, and Digital Economies as Tools for Recovery and Sustainability

Handbook of Research on Green, Circular, and Digital Economies as Tools for Recovery and Sustainability PDF Author: Ordóñez de Pablos, Patricia
Publisher: IGI Global
ISBN: 1799896668
Category : Business & Economics
Languages : en
Pages : 418

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Book Description
Global society has simultaneously faced several unprecedented health, social, and economic challenges. Countries need to recover economic growth quickly, boost productivity and job creation, invest in smart healthcare systems and services, and work toward a climate-neutral and circular economy. The Handbook of Research on Green, Circular, and Digital Economies as Tools for Recovery and Sustainability explores new and emerging frameworks, tools, and strategies to support companies and economies toward a green and digital transformation. It analyzes the role of disruptive technologies, innovative green technologies, and emerging practices all over the world. Covering topics such as corporate sustainability, digital banking, and national innovation systems, this major reference work is an essential resource for educational administration, politicians, government officials, global business leaders, managing directors, libraries, researchers, academicians, educators, and students.