Customer Stories A Complete Guide - 2019 Edition PDF Download
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Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655904274
Category :
Languages : en
Pages : 304
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Book Description
What drives O&M cost? Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Customer Stories? Which needs are not included or involved? What would you recommend your friend do if he/she were facing this dilemma? Is there an opportunity to verify requirements? This valuable Customer Stories self-assessment will make you the established Customer Stories domain visionary by revealing just what you need to know to be fluent and ready for any Customer Stories challenge. How do I reduce the effort in the Customer Stories work to be done to get problems solved? How can I ensure that plans of action include every Customer Stories task and that every Customer Stories outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Stories costs are low? How can I deliver tailored Customer Stories advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Stories essentials are covered, from every angle: the Customer Stories self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Stories outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Stories practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Stories are maximized with professional results. Your purchase includes access details to the Customer Stories self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Stories Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655904274
Category :
Languages : en
Pages : 304
Get Book Here
Book Description
What drives O&M cost? Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Customer Stories? Which needs are not included or involved? What would you recommend your friend do if he/she were facing this dilemma? Is there an opportunity to verify requirements? This valuable Customer Stories self-assessment will make you the established Customer Stories domain visionary by revealing just what you need to know to be fluent and ready for any Customer Stories challenge. How do I reduce the effort in the Customer Stories work to be done to get problems solved? How can I ensure that plans of action include every Customer Stories task and that every Customer Stories outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Stories costs are low? How can I deliver tailored Customer Stories advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Stories essentials are covered, from every angle: the Customer Stories self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Stories outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Stories practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Stories are maximized with professional results. Your purchase includes access details to the Customer Stories self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Stories Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655952701
Category :
Languages : en
Pages : 0
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Book Description
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655896005
Category :
Languages : en
Pages : 0
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Book Description
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655536789
Category :
Languages : en
Pages : 322
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Book Description
With the rapid rise of AI, will it be a key enabler for delivering Customer Success? How do marketers take advantage of the full Customer Success Platform? What tools are used for Customer Success? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are you really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Success investments work better. This Customer Success All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Success Self-Assessment. Featuring 958 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Success improvements can be made. In using the questions you will be better able to: - diagnose Customer Success projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Success and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Success Scorecard, you will develop a clear picture of which Customer Success areas need attention. Your purchase includes access details to the Customer Success self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Success Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655899570
Category : Electronic books
Languages : en
Pages : 0
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Book Description
Customer Growth A Complete Guide - 2019 Edition.
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655512813
Category :
Languages : en
Pages : 354
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Book Description
How Do You Know What customers Want and Need? How do you plan to address Customer Service? Who is the customer? Are our messages friendly and respectful? What is the value proposition of your organization over your competitors? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Service investments work better. This Customer Service All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Service Self-Assessment. Featuring 1240 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Service improvements can be made. In using the questions you will be better able to: - diagnose Customer Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Service and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Service Scorecard, you will develop a clear picture of which Customer Service areas need attention. Your purchase includes access details to the Customer Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Service Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655894421
Category :
Languages : en
Pages : 0
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Book Description
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655811510
Category :
Languages : en
Pages : 312
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Book Description
Think of your customer services project, what are the main functions? Are customer services changes recognized early enough to be approved through the regular process? Why is it important to have senior management support for a customer services project? How do you hand over customer services context? How do you recognize an customer services objection? This breakthrough Customer Services self-assessment will make you the credible Customer Services domain master by revealing just what you need to know to be fluent and ready for any Customer Services challenge. How do I reduce the effort in the Customer Services work to be done to get problems solved? How can I ensure that plans of action include every Customer Services task and that every Customer Services outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Services costs are low? How can I deliver tailored Customer Services advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Services essentials are covered, from every angle: the Customer Services self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Services outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Services practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Services are maximized with professional results. Your purchase includes access details to the Customer Services self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Services Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655954545
Category :
Languages : en
Pages : 0
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Book Description
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655951377
Category :
Languages : en
Pages : 0
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Book Description
