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Customer Knowledge Management: People, Processes, and Technology

Customer Knowledge Management: People, Processes, and Technology PDF Author: Al-Shammari, Minwir
Publisher: IGI Global
ISBN: 1605662593
Category : Computers
Languages : en
Pages : 386

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Book Description
"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.