Customer Experiences with Soul: A New Era in Design PDF Download
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Author: Simon Robinson
Publisher: Lulu.com
ISBN: 0995715807
Category : Business & Economics
Languages : en
Pages : 250
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Book Description
This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers. Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.
Author: Simon Robinson
Publisher: Lulu.com
ISBN: 0995715807
Category : Business & Economics
Languages : en
Pages : 250
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Book Description
This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers. Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.
Author: Cindy Barnes
Publisher: Kogan Page Publishers
ISBN: 0749479922
Category : Business & Economics
Languages : en
Pages : 233
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Book Description
A value proposition is created from the combination of a company's products and services, and the value gained by the customer. It is used to drive better business, and is essential to success for any business - without it, companies are at risk of losing customers and being drowned out in crowded marketplaces. Selling Your Value Proposition is a practical, user-friendly guide to establishing a streamlined customer-centric selling process to communicate and express value propositions, enabling companies to convey their value-creating stories to customers consistently. Featuring case studies and interviews with renowned business leaders and influencers, Selling Your Value Proposition demonstrates how value propositions adeptly position a business across a range of industries. The techniques and skills shared have all been honed through the authors' experience with more than 600 companies around the world, and clear, step-by-step guidelines will empower all readers to effectively focus their value propositions for competitive success.
Author: Prof. Shoeb Iqbal Khan
Publisher: Inkbound Publishers
ISBN: 8197081379
Category : Design
Languages : en
Pages : 213
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Book Description
Journey into the science and soul of product design, exploring how aesthetics and functionality merge to create impactful products. This book offers insights into design thinking, processes, and innovations that shape the products we use every day.
Author: Douglas Kinney
Publisher: Mira Digital Publishing
ISBN: 0991226348
Category : Science
Languages : en
Pages : 490
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Book Description
Frontiers of Knowledge is the story of unfolding developments that are revolutionizing our understanding of ourselves and our place in the universe. We are birthing a new era in which our ideas about the nature and source of reality are swiftly changing. Insights from quantum physics suggest that the basis of our physical world is actually mental—conscious thoughts. Other discoveries are causing us to redefine our concepts of mind and the elusive thing we call consciousness. All strongly hint that spirituality is the underlying source of everything. Frontier scientists and scientifically trained researchers are providing us with a rich and expanding base of knowledge through systematic investigations of startling phenomena that have been observed in quantum physics, cosmology, biology, psychology, disease and healing, death, near-death experiences, reincarnation experiences, and those occurring in spiritual hypnosis on the nature of the spiritual realm. New concepts of reality are especially needed to explain the incredibly finetuned characteristics and the mysterious nature of our physical universe. Ninety-five percent of the universe’s energy and mass are a mystery to scientists, and for the moment, we resort to naming them dark matter and dark energy. The last time a comparable knowledge revolution occurred was in the late sixteenth century when astronomers determined that the planets revolved around the sun, not the earth. Historians call it the Copernican Revolution because it led to modern Western science. From one perspective, the new era predicted in this book—a revolution in its own right—can be considered the completion of the quantum revolution by defining and explaining the role of consciousness in our universe. An underlying aspect of this new revolution is the sense that humanity is moving into a new era of rapidly expanding knowledge of the human spirit (our soul aspect) and non-physical realities. Until now, this emerging knowledge has not been organized into a coherent and comprehensive structure. Frontiers of Knowledge provides the first outline of this new structure of reality.
Author: Marcelo M. Soares
Publisher: Springer Nature
ISBN: 303105900X
Category : Computers
Languages : en
Pages : 517
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Book Description
This book constitutes the refereed proceedings of the 11th International Conference on Design, User Experience, and Usability, DUXU 2022, held as part of the 23rd International Conference, HCI International 2022, which was held virtually in June/July 2022. The total of 1271 papers and 275 posters included in the HCII 2022 proceedings was carefully reviewed and selected from 5487 submissions. The DUXU 2022 proceedings comprise three volumes; they were organized in the following topical sections: Part I: Processes, Methods, and Tools for UX Design and Evaluation; User Requirements, Preferences, and UX Influential Factors; Usability, Acceptance, and User Experience Assessment. Part II: Emotion, Motivation, and Persuasion Design; Design for Well-being and Health.- Learning Experience Design; Globalization, Localization, and Culture Issues. Part III: Design Thinking and Philosophy; DUXU Case Studies; Design and User Experience in Emerging Technologies.
Author: Ray Holland
Publisher: Bloomsbury Publishing
ISBN: 113732595X
Category : Business & Economics
Languages : en
Pages : 356
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Book Description
This core textbook emphasizes the power of design management to drive corporate strategic goals, showing how design strategies can be thoughtfully formulated and managed to improve the performance of organizations. Taking an engaging and accessible approach, this book will help design students and graduates to apply new concepts of design management in their works and to use design strategically to achieve organizational visions and targets. Throughout the book's tripartite structure – comprising an introduction to the topic, followed by sections on how strategic design can be used to support key businesses functions and how it can be used to push organisations forward – a strong link is made between design and marketing and the delivery of design-led branding. This textbook is essential for upper level undergraduate and postgraduate students studying design management on art and design degrees. It also caters for practitioners and specialist elective modules offered on business and management, and marketing and entrepreneurship courses in business schools.
Author: Tareq Z. Ahram
Publisher: Springer Nature
ISBN: 3030800911
Category : Technology & Engineering
Languages : en
Pages : 1163
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Book Description
This book addresses emerging issues in usability, interface design, human–computer interaction, user experience and assistive technology. It highlights research aimed at understanding human interactions with products, services and systems and focuses on finding effective approaches for improving the user experience. It also discusses key issues in designing and providing assistive devices and services for individuals with disabilities or impairment, offering them support with mobility, communication, positioning, environmental control and daily living. The book covers modeling as well as innovative design concepts, with a special emphasis on user-centered design, and design for specific populations, particularly the elderly. Further topics include virtual reality, digital environments, gaming, heuristic evaluation and forms of device interface feedback (e.g. visual and haptic). Based on the AHFE 2021 Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, held virtually on 25–29 July, 2021, from USA, this book provides academics and professionals with an extensive source of information and a timely guide to tools, applications and future challenges in these fields.
Author: David Holston
Publisher: HOW Books
ISBN: 1600617999
Category : Design
Languages : en
Pages : 304
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Book Description
The design profession has been asking itself some important questions lately. How do designers deal with the increasing complexity of design problems? What skills do designers need to be competitive in the future? How do designers become co-creators with clients and audiences? How do designers prove their value to business? Designers are looking for ways to stay competitive in the conceptual economy and address the increasing complexity of design problems. By adopting a process that considers collaboration, context and accountability, designers move from 'makers of things' to 'design strategists.' The Strategic Designer shows designers how to build strong client relationships, elevate their standing with clients, increase project success rates, boost efficiency and enhance their creativity.
Author: Paul Jarvis
Publisher: Houghton Mifflin
ISBN: 1328972356
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
What if the real key to a richer and more fulfilling career was not to create and scale a new start-up, but rather, to be able to work for yourself, determine your own hours, and become a (highly profitable) and sustainable company of one? Suppose the better--and smarter--solution is simply to remain small? This book explains how to do just that. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business. Not as a freelancer who only gets paid on a per piece basis, and not as an entrepreneurial start-up that wants to scale as soon as possible, but as a small business that is deliberately committed to staying that way. By staying small, one can have freedom to pursue more meaningful pleasures in life, and avoid the headaches that result from dealing with employees, long meetings, or worrying about expansion. Company of One introduces this unique business strategy and explains how to make it work for you, including how to generate cash flow on an ongoing basis. Paul Jarvis left the corporate world when he realized that working in a high-pressure, high profile world was not his idea of success. Instead, he now works for himself out of his home on a small, lush island off of Vancouver, and lives a much more rewarding and productive life. He no longer has to contend with an environment that constantly demands more productivity, more output, and more growth. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own.
Author: John Renesch
Publisher: Cosimo, Inc.
ISBN: 161640616X
Category : Business & Economics
Languages : en
Pages : 329
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Book Description
Leadership in a New Era is a collection of vision and wisdom for tomorrow?s business leaders, presented by a group of outstanding men and women in a joint collaboration. This rare combination of business executives, professional consultants, successful authors, and leadership scholars hascome together with a common theme: new times call for new leadership. Their collective voice calls for a fundamental transformation in the way we lead, the way we see leaders, the way we allow ourselves to be led, and how we think about leadership. Topics include: Difficult Issues and Challenging Times, The Leader?s New Responsibility, Leadership in an Era of Paradox, New Thinking for New Leaders, and Implementing New Leadership. Contributions by such successful authors on the subject of ?New Leadership? as Warren Bennis (Leaders and On Becoming a Leader), Margaret Wheatley (Leadership and the New Science), JamesAutry (Love & Profit and Work & Life), Max DePree (Leadership is an Art and Leadership Jazz), and AnnMorrison (The New Leaders and Breaking the Glass Ceiling) highlight this rich collection of essays, which is edited by John Renesch, business futurist and author of Getting to the Better Future. This book was created for the individual who recognizes that he or she could be doing more to improve or even transform their own role in their organizations, or their organization?s role in the world. Whether the reader is a middle manager, a CEO, a sales rep, or an accountant, he or she will find incredible value from the treasure chest of ideas shared by these authors.
