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Author: Nihat Tavşan
Publisher: Tasora Books
ISBN: 9781934690956
Category : Business & Economics
Languages : en
Pages : 300
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Book Description
We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but how?
Author: Nihat Tavşan
Publisher: Tasora Books
ISBN: 9781934690956
Category : Business & Economics
Languages : en
Pages : 300
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Book Description
We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but how?
Author: Ralf Strauss
Publisher: Springer Nature
ISBN: 3031642953
Category :
Languages : en
Pages : 350
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Book Description
Author: Christian Kowalkowski
Publisher:
ISBN: 9780692819104
Category : Business enterprises
Languages : en
Pages : 324
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Book Description
In today's competitive global markets, simply making a great product is not enough. To achieve profitable growth and stand out among competitors, you must start to strategically compete through service and innovative solutions for business customers. Professors Christian Kowalkowski and Wolfgang Ulaga guide you how to shift your business from a goods-centric to a service-savvy model. The authors' proprietary twelve-step roadmap to profitable service growth will help you break out of a narrow product-centric logic and discover how to � determine if your company is "fit-for-service," � make the most of your existing services, � innovate and create value-added services and customer solutions beyond your products, � embed a true service-centric culture in your organization, � drive change and align your service strategy with corporate goals, � transform your product-centric sales force into a service-savvy sales organization, � design an organizational structure that promotes service growth, and � align your interests with distributors and partners. Kowalkowski and Ulaga's twelve-step roadmap is based on rigorous research and long-standing experience working with businesses. They have worked with hundreds of managers in industrial and professional services companies, conducted research projects, led executive workshops, and published numerous articles in scientific and managerial journals, including Harvard Business Review, among others. Here, they share not only their own insights but the lessons learned from successful case studies and years of extensive research.
Author: Steve Towers
Publisher: Lulu.com
ISBN: 0956513506
Category : Business & Economics
Languages : en
Pages : 167
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Book Description
A MANDATE FOR SUCCESS IN THE 21ST CENTURY USING PROVEN APPROACHES COMMON PLACE IN THE MOST SUCCESSFUL COMPANIES. IMMEDIATE RESULTS AND ONGOING SUCCESS USING THE CEMMETHOD AND TAKING THE COMPANY OUTSIDE-IN.
Author: Alasdair Gilchrist
Publisher: Alasdair Gilchrist
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 265
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Book Description
The book, A Six Sigma Yellow Belt Certification Study Guide, is designed to be a self-study guide for the Lean SIx SIgma Yellow Belt level certification exam. It is a complete resource in one volume comprising of six parts: - Part 1: A concise Study Guide focused on the the Lean Six Sigma Yellow Belt syllabus, and no more. - Part 2: A full detailed :ean Six Sigma Yellow Belt Body of Knowledge, intended as a reference or memory enhancer. - Part 3: A practical hands-on project lab creating deliverables for the Define and Measure stages, such as a Project Charter, SIPOC Chart with process flow map, Fishbone diagram, Pareto chart, and more, all with free downloadable templates. - Part 4: Study Notes: A collection of handy study tips, including a Glossary of Six Sigma Terms and the Lean Japanese words that come up in the exam -Part 5: A testing 50 Question sample exam with answers and explanations covering the Yellow Belt Six Sigma syllabus. There is everything you need in this book to pass the exam, the only thing lacking is your commitment. If you are serious about getting Six Sigma certification then after reading this book you should have no excuse as all the knowledge is at your fingertips. Good Luck on your certification journey! But with this book you shouldn't need it.
Author: Bernd H. Schmitt
Publisher: John Wiley & Sons
ISBN: 0471473979
Category : Business & Economics
Languages : en
Pages : 268
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Book Description
In Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing a new and visionary approach to marketing called customer experience management (CEM). In this book, Schmitt demonstrates how to put his CEM framework to work in any organization to spur growth, increase revenues, and transform the image of your company and its brands. From retail buying to telephone orders, from marketing communications to online shopping, every customer touch-point offers companies an opportunity to maximize the customer experience and establish a bond that will never be broken. Customer Experience Management introduces the five-step CEM process, a comprehensive tool for connecting with customers at every touch-point. This revolutionary marketing guide provides cases of successful CEM implementations in a wide variety of consumer and B2B industries, including pharmaceuticals, electronics, beauty and cosmetics, telecommunications, beverages, financial services, and even the nonprofit sector. A must-read for senior executives, marketing managers, and anyone who wants to drive growth, increase income, and spur organizational change, Customer Experience Management demonstrates the power of collecting truly relevant customer information, developing and implementing winning strategies, and measuring their results.
Author: Jonathan Hardy
Publisher: Routledge
ISBN: 1317278887
Category : Social Science
Languages : en
Pages : 238
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Book Description
This is a critical study of the changing relationship between media and marketing communications in the digital age. It examines the growth of content funded by brands, including brands’ own media, native advertising, and the integration of branded content across film, television, journalism and publishing, online, mobile, and social media. This ambitious historical, empirical, and theoretical study examines industry practices, policies, and ‘problems’, advancing a framework for analysis of communications governance. Featuring examples from the UK, US, EU, Asia, and other regions, it illustrates and explains industry practices, forms, and formats and their relationship with changing market conditions, policies, and regulation. The book provides a wide-ranging and incisive guide to contemporary advertising and media practices, to different arguments and perspectives on these practices arising in industry, policy, and academic contexts, and to the contribution made by critical scholarship, past and present. It also offers a critical review of industry, regulatory, societal, and academic literatures. Jonathan Hardy examines the erosion of the principle of separating advertising and media and calls for a new framework for distinguishing marketing communications across 21st-century communications. With a focus on key issues in industry, policy, and academic contexts, this is essential reading for students of media industries, advertising, marketing, and digital media.
Author: Tabassum Memon
Publisher: Packt Publishing Ltd
ISBN: 1801814902
Category : Computers
Languages : en
Pages : 286
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Book Description
Turn your platform into the next big thing with expert advice to scale and implement a proven growth roadmap across multiple channels Key FeaturesGain expert insight about platform business models and how they're different to linear productsExplore the end-to-end platform life cycle, from developing a strategy to measuring the outcomeFollow real-life examples to discover the most effective growth strategies your platformBook Description Scaling a platform is a lot different than scaling a product. This is why product managers developing or transitioning to a platform model are often facing completely new challenges – both technical and strategic. But if you want to build the next Amazon, Netflix, Spotify, or a completely new type of platform, then you need to adopt a platform-first approach to change how you invent, develop, and market solutions. This is where Effective Product Platform Management comes in. This book addresses product management as a critical pillar of platform development. It'll help you understand the difference between traditional and modern product management for platforms and even decide whether the platform business model is the way to go for you. As you progress, you'll be able to build the right platform strategy, define the MVP, and focus on ongoing backlog prioritization for successful platforms. This book will also walk you through the practical steps and guidelines that can ease your organization's transition from linear products to platforms. By the end of this platform product management book, you'll have learned the essential aspects of product management for building successful and scalable platforms. You'll also have a clear understanding of the next steps you need to take to perfect and execute your new platform strategy – and take on the world. What you will learnUnderstand the difference between the product and platform business modelBuild an end-to-end platform strategy from scratchTranslate the platform strategy to a roadmap with a well-defined implementation planDefine the MVP for faster releases and test viability in the early stagesCreate an operating model and design an execution planMeasure the success or failure of the platform and make iterations after feedbackWho this book is for If you're a product manager, product owner, product director, or a business executive working on a platform strategy and its day-to-day execution, then this book is for you. It will also be useful for change managers and program managers tasked with transitioning from products to platforms. You won't need any prior knowledge of platform strategy or platform transitioning before you get started, since the book covers all the basics – but taking notes to reflect on your journey as you work through the practical examples in this book is recommended.
Author: Ruth N. Bolton
Publisher: Business Expert Press
ISBN: 1631573721
Category : Business & Economics
Languages : en
Pages : 181
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Book Description
The Customer Experience is the sensory, cognitive, emotional, social and behavioral dimensions of all activities that connect the customer and the organization over time across touch points and channels. It encompasses all activities involving the customer where the organization is the focal object, including pre-purchase activities (such as exposure to a website ad), and purchase, consumption, and engagement behaviors (blogging, sharing photos). This book analyzes the challenges of creating excellent customer experiences, including the management of technology and new media. It describes how customers co-produce and co-create their experiences, and how these activities influence business revenues and costs. The book takes a deep dive into the psychology of customers, revealing the conceptual building blocks of customer experiences and how they build relationships over time. These ideas provide a business perspective on how to manage relationships with customers to generate cash flows and profitability, including the role of pricing.
Author: Cem Exam Secrets Test Prep
Publisher: Mometrix Media LLC
ISBN: 9781609716776
Category : Study Aids
Languages : en
Pages : 0
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Book Description
***Includes Practice Test Questions*** Certified Energy Manager Exam Secrets helps you ace the Certified Energy Manager Exam, without weeks and months of endless studying. Our comprehensive Certified Energy Manager Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Certified Energy Manager Exam Secrets includes: The 5 Secret Keys to Certified Energy Manager Exam Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review with: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; Comprehensive sections covering: Federal Energy Regulatory Commission (FERC), Public Utility Regulatory Policies Act of 1978, Energy Policy Act, ASHRAE, IESNA, ICC International Code Council, Standard 62, Ventilation Rate Procedure, Air Quality Procedure, VOC Volatile Organic Compound, Typical Indoor Air Contaminants, Bioaerosol, Filtration, Life Cycle Cost (LCC) Analysis, Measurement of Air Velocity and Temperature, Pressure Measurement, Energy Use Index and Energy Cost Index, Real Power, Configurations for 3-phase Power, Three Phase Power, Variable Speed Drives, Harmonics, Coefficient of Performance (COP), IEEE Power Quality Standard 519, Psychometric Chart, Types of HVAC Systems, Chlorofluorocarbons (CFCs), Hydrochlorofluorocarbons (HCFCs), and much more...
