"Critical" situations in multicultural teams: The role of emotions

Author: Gerd Reisigl
Publisher: diplom.de
ISBN: 3832485643
Category : Social Science
Languages : en
Pages : 186

Get Book Here

Book Description
Inhaltsangabe:Abstract: Interest in emotions within organisation increased in the last years. However, research in this field is scarce. In the discussion about emotions in organisation the increasing number of multicultural teams is adding an additional variable: culture , making research even more complicate. Practitioners report that where culture meets conflicts accompanied by negative emotions such as anger occur. However, also positive emotions like happiness may occur, having a positive influence on motivation and enhance cohesion, what may be considered as benefit in multicultural teams. Although anger as well happiness are considered as universally experienced emotion, there is some evidence that the causes, expression, and the behaviour which follows anger and happiness are culturally influenced. In multicultural teams the knowledge about the antecedents of these two emotions and the following behaviour seems to be especially important as on one hand misunderstandings and conflict connected with anger, may have serious social consequences reducing performance or even resulting in contra productive behaviour threatening the organisation, and on the other hand experience of success and good communication, enhancing team collaboration, seems to be connected with happiness. This thesis aims to contribute to a better understanding with regards the culturally-influenced antecedents of the two emotions anger and happiness as well as about the resulting behavioural consequences in multicultural team settings. The two research questions guiding this work are: 1. In which multicultural team situations do the emotions anger and happiness arise? 2. Which are the antecedents, in team settings, of the two emotions and which is the resulting behaviour respectively consequences that follows? Ahead, the Theoretical Part should provide the reader a basic introduction about emotions and the connected relevant factors like cognition, sociality and culture with regard to the research questions. Offering a working definition of culture and emotion, the attempt to illustrate the role of emotion in multicultural team settings as well the discussion about the discrepancy of expectation and of expression regarding emotions throughout cultures, should make the reader more sensible about a) the possible detected differences in antecedents and behavioural consequences and b) their impact in multicultural teams. In Chapter One a discussion about [...]

"Critical" situations in multicultural teams: The role of emotions

Author: Gerd Reisigl
Publisher: diplom.de
ISBN: 3832485643
Category : Social Science
Languages : en
Pages : 186

Get Book Here

Book Description
Inhaltsangabe:Abstract: Interest in emotions within organisation increased in the last years. However, research in this field is scarce. In the discussion about emotions in organisation the increasing number of multicultural teams is adding an additional variable: culture , making research even more complicate. Practitioners report that where culture meets conflicts accompanied by negative emotions such as anger occur. However, also positive emotions like happiness may occur, having a positive influence on motivation and enhance cohesion, what may be considered as benefit in multicultural teams. Although anger as well happiness are considered as universally experienced emotion, there is some evidence that the causes, expression, and the behaviour which follows anger and happiness are culturally influenced. In multicultural teams the knowledge about the antecedents of these two emotions and the following behaviour seems to be especially important as on one hand misunderstandings and conflict connected with anger, may have serious social consequences reducing performance or even resulting in contra productive behaviour threatening the organisation, and on the other hand experience of success and good communication, enhancing team collaboration, seems to be connected with happiness. This thesis aims to contribute to a better understanding with regards the culturally-influenced antecedents of the two emotions anger and happiness as well as about the resulting behavioural consequences in multicultural team settings. The two research questions guiding this work are: 1. In which multicultural team situations do the emotions anger and happiness arise? 2. Which are the antecedents, in team settings, of the two emotions and which is the resulting behaviour respectively consequences that follows? Ahead, the Theoretical Part should provide the reader a basic introduction about emotions and the connected relevant factors like cognition, sociality and culture with regard to the research questions. Offering a working definition of culture and emotion, the attempt to illustrate the role of emotion in multicultural team settings as well the discussion about the discrepancy of expectation and of expression regarding emotions throughout cultures, should make the reader more sensible about a) the possible detected differences in antecedents and behavioural consequences and b) their impact in multicultural teams. In Chapter One a discussion about [...]

Critical Issues in Cross Cultural Management

Critical Issues in Cross Cultural Management PDF Author: Jessica L. Wildman
Publisher: Springer
ISBN: 3319421662
Category : Psychology
Languages : en
Pages : 200

Get Book Here

Book Description
This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today’s rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book’s innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies. Included in the coverage: · Globally Intelligent Leadership: toward an integration of competencies. · Considerations and best practices for developing cultural competency models in applied work domains. · Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture. · Conflict competence in a multicultural world. · Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills. · Expecting the unexpected: cognitive and affective adaptation across cultures. Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.

Negotiating Globally

Negotiating Globally PDF Author: Jeanne M. Brett
Publisher: John Wiley & Sons
ISBN: 1118572254
Category : Business & Economics
Languages : en
Pages : 206

Get Book Here

Book Description
When it was first published in 2001, Negotiating Globally quickly became the basic reference for managers who needed to learn how to negotiate successfully across boundaries of national culture. This thoroughly revised and expanded second edition preserves the structure of the acclaimed first edition and improves upon it, making it even easier to learn how to navigate national culture when negotiating deals, resolving disputes, and making decisions in teams. Rather than offering country-specific protocol and customs, Negotiating Globally provides a general framework to help negotiators anticipate and manage cultural differences. This new edition incorporates the lessons of the latest research with new emphasis on executing a negotiation strategy and negotiating conflict in multicultural teams. The well-received chapter on “Government At and Around the Table” has been expanded and updated with new examples that span the globe. In this comprehensive resource, Jeanne M. Brett describes how to develop a negotiation planning document and shows how to execute the plan. She provides a model that explains how the cultural environment affects negotiators’ interests, priorities, and strategies. She provides benchmarks for distinguishing good deals from poor ones and good negotiators from poor ones. The book explains how resolving disputes is different from making deals and how negotiation strategy can be used in multicultural teams. Negotiating Globally challenges negotiators to expand their repertoire of strategies so that they will be able to close deals, resolve disputes, and get teams to make decisions.

The Intercultural Dynamics of Multicultural Working

The Intercultural Dynamics of Multicultural Working PDF Author: Manuela Guilherme
Publisher: Multilingual Matters
ISBN: 1847694799
Category : Social Science
Languages : en
Pages : 264

Get Book Here

Book Description
This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments. Selected academics and other experts on intercultural communication and interaction, representing different approaches and professional experience, joined, collaborated and contributed to the fulfilment of a three-year project where they developed a model in eight axes: - Intercultural Responsibility, Emotional Management, Intercultural Interaction, Communicative Interaction, Ethnography, Biography, Diversity Management and Working in Multicultural Teams. Each chapter provides an interdisciplinary account of its topic as well as an activity which aims to illustrate the ideas proposed.

The Oxford Handbook of Multicultural Identity

The Oxford Handbook of Multicultural Identity PDF Author: Veronica Benet-Martinez
Publisher: Oxford University Press
ISBN: 0199796750
Category : Psychology
Languages : en
Pages : 561

Get Book Here

Book Description
Multiculturalism is a prevalent worldwide societal phenomenon. Aspects of our modern life, such as migration, economic globalization, multicultural policies, and cross-border travel and communication have made intercultural contacts inevitable. High numbers of multicultural individuals (23-43% of the population by some estimates) can be found in many nations where migration has been strong (e.g., Australia, U.S., Western Europe, Singapore) or where there is a history of colonization (e.g., Hong Kong). Many multicultural individuals are also ethnic and cultural minorities who are descendants of immigrants, majority individuals with extensive multicultural experiences, or people with culturally mixed families; all people for whom identification and/or involvement with multiple cultures is the norm. Despite the prevalence of multicultural identity and experiences, until the publication of this volume, there has not yet been a comprehensive review of scholarly research on the psychological underpinning of multiculturalism. The Oxford Handbook of Multicultural Identity fills this void. It reviews cutting-edge empirical and theoretical work on the psychology of multicultural identities and experiences. As a whole, the volume addresses some important basic issues, such as measurement of multicultural identity, links between multilingualism and multiculturalism, the social psychology of multiculturalism and globalization, as well as applied issues such as multiculturalism in counseling, education, policy, marketing and organizational science, to mention a few. This handbook will be useful for students, researchers, and teachers in cultural, social, personality, developmental, acculturation, and ethnic psychology. It can also be used as a source book in advanced undergraduate and graduate courses on identity and multiculturalism, and a reference for applied psychologists and researchers in the domains of education, management, and marketing.

Effective Multicultural Teams: Theory and Practice

Effective Multicultural Teams: Theory and Practice PDF Author: Claire B. Halverson
Publisher: Springer Science & Business Media
ISBN: 140206957X
Category : Business & Economics
Languages : en
Pages : 302

Get Book Here

Book Description
Multicultural and multinational teams have become an important strategic and structural element of organizational work in our globalized world today. These teams are demonstrating their importance from the factory floors to the boardrooms of contemporary organizations. The emergence of multicultural teams is evident across a variety of organizations in the private, public, and civil society sectors. These developments have led to an increasing interest in the theory and practice of multicultural teams. Management educational and training programs are giving increasing attention to these developments. At the same time, there is emerging interest in research about and study of multicultural teams. This book emerged from our teaching, research, and consulting with multic- tural and diverse teams in multiple sectors over the last several years. In particular, we have developed and refined our ideas about the concepts in this book from teaching an advanced course called Effective Multicultural Teams in the Graduate Program at the School for International Training (SIT) in Vermont. We have learned from the rich background of students who are from, and have worked in, six con- nents, and who are, or plan to be, working in the public, educational, not-for-profit, and for-profit sectors. Additionally, we have engaged with a variety of teams through our consulting and training, providing consultation to teams in a variety of sectors and continents as they struggled to become more effective.

International Encyclopedia of Organization Studies

International Encyclopedia of Organization Studies PDF Author: Stewart Clegg
Publisher: SAGE
ISBN: 1412915155
Category : Business & Economics
Languages : en
Pages : 2009

Get Book Here

Book Description
Describing the field, spanning individual, organisation societal and cultural perspectives in a cross-disciplinary manner, this is the premier reference tool for students lecturers, academics and practitioners to gather knowledge about a range of important topics from the perspective of organisation studies.

Advances in Global Leadership

Advances in Global Leadership PDF Author: Joyce S. Osland
Publisher: Emerald Group Publishing
ISBN: 183909592X
Category : Business & Economics
Languages : en
Pages : 329

Get Book Here

Book Description
Advances in Global Leadership expands the field with a specific focus on multidisciplinary perspectives. As a special feature, 25 scholars, global leaders, and practitioners from varied sectors reflect on the role of global leadership during the Covid-19 crisis.

Research Handbook of Global Leadership

Research Handbook of Global Leadership PDF Author: Lena Zander
Publisher: Edward Elgar Publishing
ISBN: 1782545352
Category : Business & Economics
Languages : en
Pages : 455

Get Book Here

Book Description
The Research Handbook of Global Leadership is an exciting new Handbook that brings together an international, prominent group of scholars to take a fresh look at global leadership, and query why and how global leaders can make a difference in our world both today and in the future.

Army Research Institute Program in Basic Research

Army Research Institute Program in Basic Research PDF Author:
Publisher:
ISBN:
Category : Military research
Languages : en
Pages : 142

Get Book Here

Book Description