Critical Conversations for Patient Safety PDF Download
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Author: Tracy Levett-Jones
Publisher:
ISBN: 9781486004270
Category : Communication
Languages : en
Pages : 251
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Book Description
While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. Critical Conversations in Patient Safety bridges that gap.
Author: Tracy Levett-Jones
Publisher:
ISBN: 9781486004270
Category : Communication
Languages : en
Pages : 251
Get Book Here
Book Description
While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. Critical Conversations in Patient Safety bridges that gap.
Author:
Publisher:
ISBN: 9781488623028
Category :
Languages : en
Pages :
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Book Description
Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
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Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author:
Publisher:
ISBN: 9781488623004
Category :
Languages : en
Pages :
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Book Description
Author: Tracy Levett-Jones
Publisher: Elsevier Health Sciences
ISBN: 0729583414
Category : Medical
Languages : en
Pages : 161
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Book Description
Perfect for: - Bachelor of Nursing students - Diploma of Nursing students An essential resource to prepare nursing students for their clinical placements and gain the most from their experiences. With a focus on expectations and how to think, act, feel and communicate within complex clinical environments, Clinical Placement: An essential guide for nursing students, 3rd Edition provides tips for maximising learning opportunities and practical strategies for dealing with difficult and challenging situations. Evolve Resources: The Clinical Placement, 3rd Edition is supported by an engaging series of video interviews with nurses from a diverse range of clinical practice areas. Each nurse shares insights, advice, highlights challenges and opportunities, and assists with tips for clinical placement. - Evolve resources include: o 12 video interviews with nurses from a range of clinical practice areas o 'Need to know' quick tips o 'Challenges you may encounter' - Other key features within the chapters include: Something to Think About, Student Experience case studies and Coaching Tips. - • Greater emphasis on cultural sensitivity, simulation as preparation for practice, patient safety, inter-professional communication and professional portfolio development - • Coaching Tips – advice on common issues - • Learning Activites – encourages students to relate theory to their own practice.
Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287
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Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author: Cheri Clancy
Publisher:
ISBN: 9781945157936
Category :
Languages : en
Pages :
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Book Description
Author:
Publisher:
ISBN: 9781488623011
Category :
Languages : en
Pages :
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Book Description
Author: Suzette Woodward
Publisher: CRC Press
ISBN: 1351651064
Category : Medical
Languages : en
Pages : 166
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Book Description
The vast majority of healthcare is provided safely and effectively. However, just like any high-risk industry, things can and do go wrong. There is a world of advice about how to keep people safe but this delivers little in terms of changed practice. Written by a leading expert in the field with over two decades of experience, Rethinking Patient Safety provides readers with a critical reflection upon what it might take to narrow the implementation gap between the evidence base about patient safety and actual practice. This book provides important examples for the many professionals who work in patient safety but are struggling to narrow the gap and make a difference in their current situation. It provides insights on practical actions that can be immediately implemented to improve the safety of patient care in healthcare and provides readers with a different way of thinking in terms of changing behavior and practices as well as processes and systems. Suzette Woodward shares lessons from the science of implementation, campaigning and social movement methods and offers the reader the story of a discovery. Her team has explored an approach which could profoundly affect the safety culture in healthcare; a methodology to help people talk to each other and their patients and to listen through facilitated safety conversations. This is their story.
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309303133
Category : Medical
Languages : en
Pages : 470
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Book Description
For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.
