Creating the Customer-Driven Academic Library

Creating the Customer-Driven Academic Library PDF Author: Jeannette Woodward
Publisher: American Library Association
ISBN: 0838909760
Category : Language Arts & Disciplines
Languages : en
Pages : 209

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Book Description
In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer's point of view in focus at all times to help you to integrate technology to meet today's student and faculty needs.

Creating the Customer-Driven Academic Library

Creating the Customer-Driven Academic Library PDF Author: Jeannette Woodward
Publisher: American Library Association
ISBN: 0838909760
Category : Language Arts & Disciplines
Languages : en
Pages : 209

Get Book Here

Book Description
In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer's point of view in focus at all times to help you to integrate technology to meet today's student and faculty needs.

Creating the Customer-Driven Library

Creating the Customer-Driven Library PDF Author: Jeannette Woodward
Publisher: American Library Association
ISBN: 9780838908884
Category : Crafts & Hobbies
Languages : en
Pages : 260

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Book Description
Building libraries on the bookstore model.

Creating the Customer-driven Academic Library

Creating the Customer-driven Academic Library PDF Author: Jeannette A. Woodward
Publisher:
ISBN: 9789746522144
Category : Academic libraries
Languages : en
Pages : 194

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Book Description
"With more and more scholarly content available online and accessible almost anywhere, where does the traditional "brick and mortar" library fit in? In this book Jeannette Woodward attacks this and other pressing issues facing today's academic librarians. Librarians are now faced with marketing to a generation of students who log on rather than walk in, and this book supplies the tools needed to keep customers coming through the door."--BOOK JACKET.

One-person Puppetry Streamlined & Simplified

One-person Puppetry Streamlined & Simplified PDF Author: Yvonne Amar Frey
Publisher: American Library Association
ISBN: 0838998127
Category : Crafts & Hobbies
Languages : en
Pages : 209

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Book Description
Most guides to puppetry assume elaborate set-ups. With library staffing and budgets stretched thin and other curricular commitments for teachers, few have the time or resources to develop full-blown puppet performances. Frey provides a puppet alternative to enrich story times, book talks and other library events for children of all ages.

Countdown to a New Library

Countdown to a New Library PDF Author: Jeannette Woodward
Publisher: American Library Association
ISBN: 9780838907672
Category : Architecture
Languages : en
Pages : 228

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Book Description
Provides advice to librarians overseeing building projects, including guidelines on communicating with architects and contractors, keeping within time and budget constraints, and meeting standards and ADA requirements.

Assessing Service Quality

Assessing Service Quality PDF Author: Peter Hernon
Publisher: American Library Association
ISBN: 0838913105
Category : Language Arts & Disciplines
Languages : en
Pages : 552

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Book Description
This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.

Patron-Driven Acquisitions

Patron-Driven Acquisitions PDF Author: Judith M. Nixon
Publisher: Routledge
ISBN: 1317985257
Category : Business & Economics
Languages : en
Pages : 173

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Book Description
For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process. This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections. This book was published as a special issue of Collection Management.

Marketing Today's Academic Library

Marketing Today's Academic Library PDF Author: Brian Mathews
Publisher: American Library Association
ISBN: 0838909841
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
In Marketing Today’s Academic Library, Brian Mathews uses his vast experience to speak directly to the academic library practitioner about matching services with user needs. This book proposes new visions and ideas, challenging the traditional way of thinking and providing a framework to target users more precisely.Most library marketing intended for undergraduates promotes the collection, reference and instructional service, and occasional events such as guest speakers or exhibits. The guiding principle of Marketing Today’s Academic Library is that marketing should focus on the lifestyle of the user, showcasing how the library fits within the daily life of the student. Mathews’ personal and compelling presentation will assist readers in Challenging and rethinking their marketing strategies Demonstrating their value through applied relevance Focusing on the needs of the student and their expectationsWritten in a concise and engaging manner that speaks to popular anxiety points about new marketing techniques, this book is filled with tips and strategies that academic librarians can use to communicate with students, surpassing their expectations of their library experience.

The Customer-Driven Playbook

The Customer-Driven Playbook PDF Author: Travis Lowdermilk
Publisher: "O'Reilly Media, Inc."
ISBN: 1491981229
Category : Business & Economics
Languages : en
Pages : 234

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Book Description
Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products they’ll love. To build successful products, you need to continually test your assumptions about your customers and the products you build. This book shows team leads, researchers, designers, and managers how to use the Hypothesis Progression Framework (HPF) to formulate, experiment with, and make sense of critical customer and product assumptions at every stage. With helpful tips, real-world examples, and complete guides, you’ll quickly learn how to turn Lean theory into action. Collect and formulate your assumptions into hypotheses that can be tested to unlock meaningful insights Conduct experiments to create a continual cadence of learning Derive patterns and meaning from the feedback you’ve collected from customers Improve your confidence when making strategic business and product decisions Track the progression of your assumptions, hypotheses, early ideas, concepts, and product features with step-by-step playbooks Improve customer satisfaction by creating a consistent feedback loop

How to Stay Afloat in the Academic Library Job Pool

How to Stay Afloat in the Academic Library Job Pool PDF Author: Teresa Y. Neely
Publisher: American Library Association
ISBN: 0838910807
Category : Business & Economics
Languages : en
Pages : 154

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Book Description
But whether job-hunters are jumping into the job pool for the very first time, or back in the water after a dry spell, Neely and her crack team of expert contributors have the information needed to stay afloat.