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Author: Robert M. Bramson, Ph.D.
Publisher: Dell
ISBN: 0440202019
Category : Self-Help
Languages : en
Pages : 242
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Book Description
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Author: Robert M. Bramson, Ph.D.
Publisher: Dell
ISBN: 0440202019
Category : Self-Help
Languages : en
Pages : 242
Get Book Here
Book Description
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Author: Roy H. Lubit
Publisher: FT Press
ISBN: 9780131409958
Category : Business & Economics
Languages : en
Pages : 408
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Book Description
The author shows how to use emotional intelligence tactics to survive when dealing with toxic managers and other impossible people in the workplace.
Author: Arlene Uhl
Publisher: Dorling Kindersley Ltd
ISBN: 0241882451
Category : Business & Economics
Languages : en
Pages : 395
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Book Description
Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult peopl, from strangers and co-workers to friends and family, by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. ?Jargon-free, practical advice and strategies, for home and at work ?Unique approach based on behavioral patterns, not simply personality types ?Includes tactics on diffusing tense encounters in any situation ?Features tips for 'cutting the cord' when personal relationships become too difficult
Author: Robert Bramson
Publisher: Touchstone
ISBN: 9780671797904
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
Discusses the behavior of difficult bosses, and offers suggestions on changing one's interactions with them to improve the work environment
Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 163369609X
Category : Business & Economics
Languages : en
Pages : 83
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Book Description
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Author: Gill Hasson
Publisher: John Wiley & Sons
ISBN: 0857085719
Category : Family & Relationships
Languages : en
Pages : 215
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Book Description
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Author: Mark Rosen
Publisher: Harmony
ISBN: 0307759245
Category : Self-Help
Languages : en
Pages : 308
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Book Description
With wisdom and humor, Thank You for Being Such a Pain offers gentle and compassionate guidance for understanding and healing relationships with difficult people. By embracing four fundamental premises and putting into practice the author's many helpful and practical suggestions, you'll acquire the skills and insights necessary for turning around even the most troublesome relationship. What you need to keep in mind is that: (1) nothing in your life happens randomly and your difficulties have a deeper purpose; (2) frustration and even emotional pain are as necessary for your personal and spiritual growth as love and joy; (3) transforming enmity and completing unfinished business may be the most important skills you can learn in life; and (4) when you make an effort to work on your inner self, your outer relationships will be transformed. This groundbreaking book draws upon state-of-the-art psychological principles and timeless spiritual practices from all traditions. Filled with enlightening exercises and entertaining stories, Thank You for Being Such a Pain will forever change the way you see the difficult people in your life . . . as well as the way you see yourself.
Author: Renee Evenson
Publisher: AMACOM
ISBN: 0814432999
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Author: Elizabeth Cohn Stuntz
Publisher: Guilford Publications
ISBN: 1462542026
Category : Health & Fitness
Languages : en
Pages : 186
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Book Description
This compassionate book presents dialectical behavior therapy (DBT), a proven psychological intervention that Marsha M. Linehan developed specifically for the impossible situations of life--and which she and Elizabeth Cohn Stuntz now apply to the unique challenges of cancer for the first time. *How can you face the fear, sadness, and anger without being paralyzed by them? *Is it possible to hold on to hope without being in denial? *How can you nurture supportive relationships when you have barely enough energy to take care of yourself? Learn powerful DBT skills that can help you make difficult treatment decisions, manage overwhelming emotions, speak up for your needs, and tolerate distress. The stories and collective wisdom of other cancer patients and survivors illustrate the coping skills and show how you can live meaningfully, even during the darkest days.
Author: Carrie Mason-Draffen
Publisher: Red Wheel/Weiser
ISBN: 160163918X
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
If you have ever wished you had the equivalent of a “Nanny 911” to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to face challenging employees and coworkers. The extensive topics in this book deal with how to handle characters ranging from Bunglers to Backstabbers to Bullies. Few books on difficult employees, if any, offer such an extensive assortment of the characters you’re likely to encounter at work and how best to deal with them. When faced with difficult employees, too often managers and coworkers lack the skills for handling the stressful encounters, so they throw up their hands in complete exasperation. Well, all that ends with this book. You’ll learn how to: Keep problem employees from setting the tone in the office. Take steps to turn troublemakers into team players. Keep them from demoralizing or scaring away other employees. Know when to cut your losses. Avoid hiring troublemakers in the first place. Confront bullies, harassers, and ageists. Keep a backstabber from sabotaging your career. Keep an aggressive colleague from commandeering your meeting. Deal with colleagues who infringe on your time. Because the information in this book is so concise and practical, you’ll refer to it again and again. Whether you are a manager or a coworker of difficult employees, the advice will give you the tools to better supervise problem workers or the confidence to stand up to them. You will no longer live in fear of an aggressive employee ruining your day.
