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Author: John Shotter
Publisher: SAGE
ISBN: 9780803989337
Category : Language Arts & Disciplines
Languages : en
Pages : 212
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Book Description
Communication
Author: John Shotter
Publisher: SAGE
ISBN: 9780803989337
Category : Language Arts & Disciplines
Languages : en
Pages : 212
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Book Description
Communication
Author: Judith E. Glaser
Publisher: Routledge
ISBN: 1351862073
Category : Business & Economics
Languages : en
Pages : 188
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Book Description
The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
Author: John Shotter
Publisher:
ISBN: 9780971231252
Category : Communication
Languages : en
Pages : 0
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Book Description
Shotter contests the traditional scientific view that naturally occurring psychological and sociological realities of a systematic and structured kind are to be discovered underlying appearances. Instead, he claims that such orderly realities are constructed and sustained only within the context of people's disorderly, everyday activities.
Author: Celeste Headlee
Publisher: HarperCollins
ISBN: 0062669028
Category : Self-Help
Languages : en
Pages : 272
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Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Author: Various
Publisher: Routledge
ISBN: 1136630538
Category : Language Arts & Disciplines
Languages : en
Pages : 17176
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Book Description
The Communication Yearbook annuals originally published between 1977 and 2009 publish diverse, state-of-the-discipline literature reviews that advance knowledge and understanding of communication systems, processes, and impacts across the discipline. Topics dealt with include Communication as Process, Research Methodology in Communication, Communication Effects, Taxonomy of Communication and European Communication Theory, Information Systems Division, Mass Communication Research, Mapping the Domain of Intercultural Communication, Public Relations, Feminist Scholarship, Communication Law and Policy, Visual Communication, Communication and Cross-Sex Friendships Across the Life Cycle, Television Programming and Sex Stereotyping, InterCultural Communication Training, Leadership and Relationships, Media Performance Assessment, Cognitive Approaches to Communication.
Author: Ralph D. Stacey
Publisher: Routledge
ISBN: 113518867X
Category : Business & Economics
Languages : en
Pages : 264
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Book Description
Offers an alternative way of thinking about management that is based on the management experience of uncertainty.
Author: Justine Coupland
Publisher: Routledge
ISBN: 1317876539
Category : Language Arts & Disciplines
Languages : en
Pages : 337
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Book Description
This study presents a new perspective on small talk and its crucial role in everyday communication. The new approach presented here is supported by analyses of interactional data in specific settings - private and public, face-to-face and telephone talk. They vary from gossip at the family dinner table and intimate 'keeping in touch' phone conversations, to interpersonally-focused talk in institutional settings, such as the government office and the university research seminar. Drawing on a range of methodological approaches, including Discourse Analysis and Pragmatics, Interpersonal Communication and Conversation Analysis, the author elevates small talk to a new status, as functionally multifaceted, but central to social interaction as a whole.
Author: Fred Dust
Publisher: HarperCollins
ISBN: 0062933914
Category : Business & Economics
Languages : en
Pages : 197
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Book Description
A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful. Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions. How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.
Author: Nancy Ainsworth-Vaughn
Publisher: Oxford University Press
ISBN: 0195357256
Category : Language Arts & Disciplines
Languages : en
Pages : 225
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Book Description
Nancy Ainsworth-Vaughn studied stories, topic control, "true" questions, and rhetorical questions in 101 medical encounters in US private-practice settings. In exceptionally lucid and accessible style, Ainsworth-Vaughn explains how power was claimed by and co-constructed for both patients and doctors (previous studies have focused upon doctors' power). The discourse varied along a continuum from interview-like talk to conversational talk. Six chapters are organized around data and include extended examples of actual talk in detailed transcription; four of these data-oriented chapters focus upon dynamic, moment-to-moment use of speech activities in emerging discourse, such as doctors' and patients' stories that co-constructed selves, and a patient's sexual rhetorical questions. Two more chapters offer non-statistical quantitative data on the frequency of questioning and sudden topic changes in relation to gender, diagnosis, and other factors. Contributing to discourse theory, Ainsworth-Vaughn significantly modifies previous definitions for topic transitions and rhetorical questions and discovers the role of storytelling in diagnosis. The final chapter provides implications for physicians and medical educators.
Author: Vijai N. Giri
Publisher: Concept Publishing Company
ISBN: 9788180691331
Category : Communication
Languages : en
Pages : 156
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Book Description
