Author: Richard Y. Chang
Publisher: Pfeiffer
ISBN: 9781883553029
Category : Business & Economics
Languages : en
Pages : 148
Book Description
These two volumes offer a commonsense approach to creating and sustaining quality-improvemnt efforts. Your process improvement problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.
Continuous Improvement Tools
Author: Richard Y. Chang
Publisher: Pfeiffer
ISBN: 9781883553029
Category : Business & Economics
Languages : en
Pages : 148
Book Description
These two volumes offer a commonsense approach to creating and sustaining quality-improvemnt efforts. Your process improvement problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.
Publisher: Pfeiffer
ISBN: 9781883553029
Category : Business & Economics
Languages : en
Pages : 148
Book Description
These two volumes offer a commonsense approach to creating and sustaining quality-improvemnt efforts. Your process improvement problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.
Practical Tools for Continuous Improvement
Author: Jacqueline D. Graham
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Always Making Progress
Author: Ian Madden
Publisher: CRC Press
ISBN: 1000570177
Category : Business & Economics
Languages : en
Pages : 196
Book Description
This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a “way of life” and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: • Eliminating accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Elimination of accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Introducing new products. • Improving staff productivity. • Removing costs to meet the budget. • Dealing with absence and poor morale. • Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.
Publisher: CRC Press
ISBN: 1000570177
Category : Business & Economics
Languages : en
Pages : 196
Book Description
This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a “way of life” and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: • Eliminating accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Elimination of accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Introducing new products. • Improving staff productivity. • Removing costs to meet the budget. • Dealing with absence and poor morale. • Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.
A Guide to Continuous Improvement Transformation
Author: Aristide van Aartsengel
Publisher: Springer Science & Business Media
ISBN: 3642359043
Category : Business & Economics
Languages : en
Pages : 212
Book Description
This book enables enterprise business leaders - from CEOs to supervisors - to understand what "Continuous Improvement" is, why it is probably the best answer to improved business performance in years, and how to put it to work in the unique environment of a specific organization. The book examines what is at the core of "Continuous Improvement" and delves deeper into the elements and constituents necessary to take an organization to the next level to ensure its continued, long-term existence. It provides guidance to enterprise management and to professionals engaged in the implementation of a "Continuous Improvement" initiative and enables them to structure and manage its implementation successfully. It also provides tools to quickly assess where an enterprise business stands in terms of strategic management and "Continuous Improvement".
Publisher: Springer Science & Business Media
ISBN: 3642359043
Category : Business & Economics
Languages : en
Pages : 212
Book Description
This book enables enterprise business leaders - from CEOs to supervisors - to understand what "Continuous Improvement" is, why it is probably the best answer to improved business performance in years, and how to put it to work in the unique environment of a specific organization. The book examines what is at the core of "Continuous Improvement" and delves deeper into the elements and constituents necessary to take an organization to the next level to ensure its continued, long-term existence. It provides guidance to enterprise management and to professionals engaged in the implementation of a "Continuous Improvement" initiative and enables them to structure and manage its implementation successfully. It also provides tools to quickly assess where an enterprise business stands in terms of strategic management and "Continuous Improvement".
Action-Based Quality Management
Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319064533
Category : Business & Economics
Languages : en
Pages : 197
Book Description
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.
Publisher: Springer
ISBN: 3319064533
Category : Business & Economics
Languages : en
Pages : 197
Book Description
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.
The Joint Commission Big Book of Performance Improvement Tools and Templates
Author: Jcr
Publisher:
ISBN: 9781635850956
Category :
Languages : en
Pages : 100
Book Description
Publisher:
ISBN: 9781635850956
Category :
Languages : en
Pages : 100
Book Description
Continuous School Improvement
Author: Mark A. Smylie
Publisher: Corwin Press
ISBN: 1452272220
Category : Education
Languages : en
Pages : 193
Book Description
"A hallmark volume by one of the nation′s most accomplished school improvement scholars. This is the most thoroughly researched, well-crafted, and useful volume on continuous improvement available. Smylie does for ′continuous improvement′ what Fullan did for change." —Joseph Murphy, Professor Vanderbilt University Discover what it takes to create lasting, positive change for your school, your teachers, and your students! Focusing on school change that improves teaching and learning, this guide for principals integrates evolutionary change theory with the research on continuous improvement. Mark A. Smylie begins with a succinct overview of organizational change that provides readers with the foundation they need to embark on a school change initiative. Interviews with educators involved with organizational change provide insightful examples and first-person responses to the challenges inherent in school change. Continuous School Improvement also addresses the major implementation problems that leaders face, such as: Building trust Creating a culture of mutual responsibility Building support Setting goals Responding to teachers′ stress in the face of change
Publisher: Corwin Press
ISBN: 1452272220
Category : Education
Languages : en
Pages : 193
Book Description
"A hallmark volume by one of the nation′s most accomplished school improvement scholars. This is the most thoroughly researched, well-crafted, and useful volume on continuous improvement available. Smylie does for ′continuous improvement′ what Fullan did for change." —Joseph Murphy, Professor Vanderbilt University Discover what it takes to create lasting, positive change for your school, your teachers, and your students! Focusing on school change that improves teaching and learning, this guide for principals integrates evolutionary change theory with the research on continuous improvement. Mark A. Smylie begins with a succinct overview of organizational change that provides readers with the foundation they need to embark on a school change initiative. Interviews with educators involved with organizational change provide insightful examples and first-person responses to the challenges inherent in school change. Continuous School Improvement also addresses the major implementation problems that leaders face, such as: Building trust Creating a culture of mutual responsibility Building support Setting goals Responding to teachers′ stress in the face of change
Improvement Science in Education
Author: Brandi Nicole Hinnant-Crawford
Publisher: Myers Education Press
ISBN: 1975503570
Category : Education
Languages : en
Pages : 280
Book Description
Improvement Science in Education: A Primer provides a comprehensive overview of improvement science as a framework to guide continuous improvement and reconceptualizes improvement by centering equity and justice as the purpose of improvement. This Primer is designed to introduce improvement science, a methodology with origins in manufacturing, engineering and healthcare, to educational audiences. The book first explores the philosophical and methodological foundations of improvement science, juxtaposing it with traditional forms of research so that clear distinctions can be drawn. Chapters in the latter half of the book introduce the principles of improvement, give guidance and tools for operationalizing the principles in practice, and conclude with questions to ensure you are improving with equity in mind. Constantly reminding readers to think about who is involved and impacted, the Primer makes improvement science accessible to novices and adds critical dimensions for experienced practitioners to consider. Perfect for courses such as: Educational Research, School Improvement, and Program Evaluation
Publisher: Myers Education Press
ISBN: 1975503570
Category : Education
Languages : en
Pages : 280
Book Description
Improvement Science in Education: A Primer provides a comprehensive overview of improvement science as a framework to guide continuous improvement and reconceptualizes improvement by centering equity and justice as the purpose of improvement. This Primer is designed to introduce improvement science, a methodology with origins in manufacturing, engineering and healthcare, to educational audiences. The book first explores the philosophical and methodological foundations of improvement science, juxtaposing it with traditional forms of research so that clear distinctions can be drawn. Chapters in the latter half of the book introduce the principles of improvement, give guidance and tools for operationalizing the principles in practice, and conclude with questions to ensure you are improving with equity in mind. Constantly reminding readers to think about who is involved and impacted, the Primer makes improvement science accessible to novices and adds critical dimensions for experienced practitioners to consider. Perfect for courses such as: Educational Research, School Improvement, and Program Evaluation
Handbook on Continuous Improvement Transformation
Author: Aristide van Aartsengel
Publisher: Springer Science & Business Media
ISBN: 3642359019
Category : Business & Economics
Languages : en
Pages : 653
Book Description
This handbook provides a comprehensive and detailed framework for the implementation of "Continuous Improvement" and Lean Six Sigma in a professional project management environment. For this purpose the book brings together Lean Six Sigma and the PMBOK standard for project management. It provides an integrated approach, which can be used for both transactional and manufacturing businesses to better define ways to reduce costs, enhance processes ,and achieve faster implementation and new product or service development. The reader is guided carefully and reliably through the detailed procedures introduced in this book using a comprehensive, conceptual and practical well-balanced approach.
Publisher: Springer Science & Business Media
ISBN: 3642359019
Category : Business & Economics
Languages : en
Pages : 653
Book Description
This handbook provides a comprehensive and detailed framework for the implementation of "Continuous Improvement" and Lean Six Sigma in a professional project management environment. For this purpose the book brings together Lean Six Sigma and the PMBOK standard for project management. It provides an integrated approach, which can be used for both transactional and manufacturing businesses to better define ways to reduce costs, enhance processes ,and achieve faster implementation and new product or service development. The reader is guided carefully and reliably through the detailed procedures introduced in this book using a comprehensive, conceptual and practical well-balanced approach.
Streamlined Process Improvement
Author: H. James Harrington
Publisher: McGraw Hill Professional
ISBN: 0071770968
Category : Business & Economics
Languages : en
Pages : 430
Book Description
“The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.” —Professor Yoshio Kondo The Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process Management “Don’t design for Six Sigma—design for maximum performance.” H. James Harrington How would you like to streamline your operations, lower your costs, improve your quality, and increase your profits—all at the same time? It’s not an impossible dream. It’s the next evolutionary breakthrough in process improvement that goes beyond Process Reengineering, TRIZ, Six Sigma, and Lean to deliver actual, quantifiable results. And now it’s yours. Streamlined Process Improvement (SPI) is the powerful new program developed by H. James Harrington. After 40 years of improving processes for IBM, Ernst & Young, the Chinese government, and many other private and governmental organizations, Harrington has become the go-to leader in the field. His revolutionary guide shows you how to: Discover the latest process tools—to make faster, more dramatic improvements using the revolutionary PASIC improvement methodology Use walk-through questionnaires and checklists—to streamline your job, resulting in optimum value to your stakeholders Use the newest methodologies—including simulation modeling, risk analysis, Five Ss, Process Innovation, Information Technology, Lean, and Six Sigma—to take your business to the next level Increase innovation—to drive growth and profits for many years to come Harrington’s groundbreaking system is organized and explained step by step to help you achieve maximum results with a minimum of stress. His simple PASIC approach shows you how to Plan, Analyze, Streamline, Implement, and Continuously Improve throughout the entire process. He walks you through the basics of how to analyze each process, how to decide which to focus on first, and how to prepare for organizational change. You’ll be surprised by just how quickly you can make things run more efficiently and effectively. With Harrington’s proven techniques, you can sell your products and services at a lower price, satisfy your customers, make work more enjoyable for your employees, and still earn greater profits than your competitors. This powerful process guide is the definitive handbook for operations managers, quality consultants, Six Sigma practitioners, knowledge workers, and Lean thinkers for a new generation.
Publisher: McGraw Hill Professional
ISBN: 0071770968
Category : Business & Economics
Languages : en
Pages : 430
Book Description
“The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.” —Professor Yoshio Kondo The Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process Management “Don’t design for Six Sigma—design for maximum performance.” H. James Harrington How would you like to streamline your operations, lower your costs, improve your quality, and increase your profits—all at the same time? It’s not an impossible dream. It’s the next evolutionary breakthrough in process improvement that goes beyond Process Reengineering, TRIZ, Six Sigma, and Lean to deliver actual, quantifiable results. And now it’s yours. Streamlined Process Improvement (SPI) is the powerful new program developed by H. James Harrington. After 40 years of improving processes for IBM, Ernst & Young, the Chinese government, and many other private and governmental organizations, Harrington has become the go-to leader in the field. His revolutionary guide shows you how to: Discover the latest process tools—to make faster, more dramatic improvements using the revolutionary PASIC improvement methodology Use walk-through questionnaires and checklists—to streamline your job, resulting in optimum value to your stakeholders Use the newest methodologies—including simulation modeling, risk analysis, Five Ss, Process Innovation, Information Technology, Lean, and Six Sigma—to take your business to the next level Increase innovation—to drive growth and profits for many years to come Harrington’s groundbreaking system is organized and explained step by step to help you achieve maximum results with a minimum of stress. His simple PASIC approach shows you how to Plan, Analyze, Streamline, Implement, and Continuously Improve throughout the entire process. He walks you through the basics of how to analyze each process, how to decide which to focus on first, and how to prepare for organizational change. You’ll be surprised by just how quickly you can make things run more efficiently and effectively. With Harrington’s proven techniques, you can sell your products and services at a lower price, satisfy your customers, make work more enjoyable for your employees, and still earn greater profits than your competitors. This powerful process guide is the definitive handbook for operations managers, quality consultants, Six Sigma practitioners, knowledge workers, and Lean thinkers for a new generation.