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Author: Donna Fluss
Publisher: Amacom Books
ISBN: 9780814472569
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
New technology and best practices to turn your contact center into a revenue generator.
Author: Donna Fluss
Publisher: Amacom Books
ISBN: 9780814472569
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
New technology and best practices to turn your contact center into a revenue generator.
Author: Matthew Kaplan
Publisher: Routledge
ISBN: 042958153X
Category : Psychology
Languages : en
Pages : 311
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Book Description
In Intergenerational Contact Zones, Kaplan, Thang, Sánchez, and Hoffman introduce novel ways of thinking, planning, and designing intergenerationally enriched environments. Filled with vivid examples of how ICZs breathe new life into communities and social practices, this important volume focuses on practical descriptions of ways in which practitioners and researchers could translate and infuse the notion of ICZ into their work. The ICZ concept embraces generation and regeneration of community life, parks and recreational locations, educational environments, residential settings and family life, and national and international contexts for social development. With its focus on creating effective and meaningful intergenerational settings, it offers a rich how-to toolkit to help professionals and user groups as they begin to consider ways to develop, activate, and nurture intergenerational spaces. Intergenerational Contact Zones will be essential reading for academics and researchers interested in human development, aging, and society, as well as practitioners, educators, and policy makers interested in intergenerational gathering places from an international perspective.
Author: Elna C. Green
Publisher: Univ of North Carolina Press
ISBN: 0807861758
Category : Social Science
Languages : en
Pages : 310
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Book Description
The biographies of more than 800 women form the basis for Elna Green's study of the suffrage and the antisuffrage movements in the South. Green's comprehensive analysis highlights the effects that factors such as class background, marital status, educational level, and attitudes about race and gender roles had in inspiring the region's women to work in favor of, or in opposition to, their own enfranchisement. Green sketches the ranks of both movements--which included women and men, black and white--and identifies the ways in which issues of class, race, and gender determined the composition of each side. Coming from a wide array of beliefs and backgrounds, Green argues, southern women approached enfranchisement with an equally varied set of strategies and ideologies. Each camp defined and redefined itself in opposition to the other. But neither was entirely homogeneous: issues such as states' rights and the enfranchisement of black women were so divisive as to give rise to competing organizations within each group. By focusing on the grassroots constituency of each side, Green provides insight into the whole of the suffrage debate.
Author: Thomas G. Mahnken
Publisher: Stanford University Press
ISBN: 0804783187
Category : Political Science
Languages : en
Pages : 339
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Book Description
The U.S. today faces the most complex and challenging security environment in recent memory— even as it deals with growing constraints on its ability to respond to threats. Its most consequential challenge is the rise of China, which increasingly has the capability to deny the U.S. access to areas of vital national interest and to undermine alliances that have underpinned regional stability for over half a century. Thus, the time is right for the U.S. to adopt a long-term strategy for dealing with China; one that includes but is not limited to military means, and that fully includes U.S. allies in the region. This book uses the theory and practice of peacetime great-power strategic competition to derive recommendations for just such a strategy. After examining the theory of peacetime strategic competition, it assesses the U.S.-China military balance in depth, considers the role of America's allies in the region, and explores strategies that the U.S could adopt to improve its strategic position relative to China over the long term.
Author: Ruby K. Payne
Publisher: AHA! Process
ISBN: 9781934583340
Category : Academic achievement
Languages : en
Pages : 296
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Book Description
Author: Toby J. Karten
Publisher: Solution Tree Press
ISBN: 1935543725
Category : Education
Languages : en
Pages : 270
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Book Description
Inclusion means more than just preparing students to pass standardized tests and increasing academic levels. In inclusive classrooms, students with special educational needs are treated as integral members of the general education environment. Gain strategies to offer the academic, social, emotional, and behavioral benefits that allow all students to achieve their highest potential.
Author: Loris Vezzali
Publisher: Taylor & Francis
ISBN: 1317295242
Category : Psychology
Languages : en
Pages : 199
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Book Description
Intergroup contact theory has been one of the most influential theories in social psychology since it was first formulated by Gordon Allport in 1954. This volume highlights, via a critical lens, the most notable recent developments in the field, demonstrating its vitality and its capacity for reinvention and integration with a variety of seemingly distinct research areas. In the last two decades, the research focus has been on the variables that explain why contact improves intergroup attitudes and when the contact-prejudice relationship is stronger. Current research highlights that contact is not a panacea for prejudice, but it can represent a useful tool that can contribute to the improvement of intergroup relations. The book includes coverage of a number of previously under-researched fields, which extend the full potential of contact theory within the personality, acculturation and developmental domains. The chapters also examine the methodological advances in the field and the applied implications. The book offers a rich picture of the state of the field and future directions for research that will be invaluable to students and scholars working in social psychology and related disciplines. It aims to provide fertile ground for the development of new, exciting and dynamic research ideas in intergroup relations.
Author: Rebecca Stobaugh
Publisher: Solution Tree
ISBN: 9781947604773
Category : Education
Languages : en
Pages : 0
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Book Description
The author presents 50 teacher-tested instructional strategies for nurturing students' cognitive abilities across the full range of thinking levels and building a culture of thinking that emphasizes essential 21st century skills- from critical thinking and problem solving to teamwork and creativity.
Author: Stephanie Wodianka
Publisher: transcript Verlag
ISBN: 3839433894
Category : Social Science
Languages : en
Pages : 253
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Book Description
Cultural encounters are often being stylized not only as experiences of uncontrollability and unpredictability par excellence, but also as challenges to planning and predicting. The history, the different forms and the consequences of this phenomenon are the main issues discussed in this volume. The contributions show that chaos and control are not mutually exclusive in the "contact zone" (Mary Louise Pratt); on the contrary, they stand in relation to each other - be it as a competence or as an interpretive scheme.
Author:
Publisher:
ISBN:
Category : Delegated legislation
Languages : en
Pages : 412
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Book Description
