Author: Cynthia Snyder Dionisio
Publisher: John Wiley & Sons
ISBN: 1119393981
Category : Technology & Engineering
Languages : en
Pages : 272
Book Description
Essential project management forms aligned to the PMBOK® Guide—Sixth Edition A Project Manager's Book of Forms is an essential companion to the Project Management Institute's A Guide to the Project Management Body of Knowledge. Packed with ready-made forms for managing every stage in any project, this book offers both new and experienced project managers an invaluable resource for thorough documentation and repeatable processes. Endorsed by PMI and aligned with the PMBOK® Guide, these forms cover all aspects of initiating, planning, executing, monitoring and controlling, and closing; each form can be used as-is directly from the book, or downloaded from the companion website and tailored to your project's unique needs. This new third edition has been updated to align with the newest PMBOK® Guide, and includes forms for agile, the PMI Talent Triangle, technical project management, leadership, strategic and business management, and more. The PMBOK® Guide is the primary reference for project management, and the final authority on best practices—but implementation can quickly become complex for new managers on large projects, or even experienced managers juggling multiple projects with multiple demands. This book helps you stay organized and on-track, helping you ensure thorough documentation throughout the project life cycle. Adopt PMI-endorsed forms for documenting every process group Customize each form to suit each project's specific needs Organize project data and implement a repeatable management process Streamline PMBOK® Guide implementation at any level of project management experience Instead of wasting time interpreting and translating the PMBOK® Guide to real-world application, allow PMI to do the work for you: A Project Manager's Book of Forms provides the PMBOK®-aligned forms you need to quickly and easily implement project management concepts and practices.
A Project Manager's Book of Forms
Author: Cynthia Snyder Dionisio
Publisher: John Wiley & Sons
ISBN: 1119393981
Category : Technology & Engineering
Languages : en
Pages : 272
Book Description
Essential project management forms aligned to the PMBOK® Guide—Sixth Edition A Project Manager's Book of Forms is an essential companion to the Project Management Institute's A Guide to the Project Management Body of Knowledge. Packed with ready-made forms for managing every stage in any project, this book offers both new and experienced project managers an invaluable resource for thorough documentation and repeatable processes. Endorsed by PMI and aligned with the PMBOK® Guide, these forms cover all aspects of initiating, planning, executing, monitoring and controlling, and closing; each form can be used as-is directly from the book, or downloaded from the companion website and tailored to your project's unique needs. This new third edition has been updated to align with the newest PMBOK® Guide, and includes forms for agile, the PMI Talent Triangle, technical project management, leadership, strategic and business management, and more. The PMBOK® Guide is the primary reference for project management, and the final authority on best practices—but implementation can quickly become complex for new managers on large projects, or even experienced managers juggling multiple projects with multiple demands. This book helps you stay organized and on-track, helping you ensure thorough documentation throughout the project life cycle. Adopt PMI-endorsed forms for documenting every process group Customize each form to suit each project's specific needs Organize project data and implement a repeatable management process Streamline PMBOK® Guide implementation at any level of project management experience Instead of wasting time interpreting and translating the PMBOK® Guide to real-world application, allow PMI to do the work for you: A Project Manager's Book of Forms provides the PMBOK®-aligned forms you need to quickly and easily implement project management concepts and practices.
Publisher: John Wiley & Sons
ISBN: 1119393981
Category : Technology & Engineering
Languages : en
Pages : 272
Book Description
Essential project management forms aligned to the PMBOK® Guide—Sixth Edition A Project Manager's Book of Forms is an essential companion to the Project Management Institute's A Guide to the Project Management Body of Knowledge. Packed with ready-made forms for managing every stage in any project, this book offers both new and experienced project managers an invaluable resource for thorough documentation and repeatable processes. Endorsed by PMI and aligned with the PMBOK® Guide, these forms cover all aspects of initiating, planning, executing, monitoring and controlling, and closing; each form can be used as-is directly from the book, or downloaded from the companion website and tailored to your project's unique needs. This new third edition has been updated to align with the newest PMBOK® Guide, and includes forms for agile, the PMI Talent Triangle, technical project management, leadership, strategic and business management, and more. The PMBOK® Guide is the primary reference for project management, and the final authority on best practices—but implementation can quickly become complex for new managers on large projects, or even experienced managers juggling multiple projects with multiple demands. This book helps you stay organized and on-track, helping you ensure thorough documentation throughout the project life cycle. Adopt PMI-endorsed forms for documenting every process group Customize each form to suit each project's specific needs Organize project data and implement a repeatable management process Streamline PMBOK® Guide implementation at any level of project management experience Instead of wasting time interpreting and translating the PMBOK® Guide to real-world application, allow PMI to do the work for you: A Project Manager's Book of Forms provides the PMBOK®-aligned forms you need to quickly and easily implement project management concepts and practices.
Construction Management
Author: Eugenio Pellicer
Publisher: John Wiley & Sons
ISBN: 1118539605
Category : Technology & Engineering
Languages : en
Pages : 343
Book Description
The management of construction projects is a wide ranging and challenging discipline in an increasingly international industry, facing continual challenges and demands for improvements in safety, in quality and cost control, and in the avoidance of contractual disputes. Construction Management grew out of a Leonardo da Vinci project to develop a series of Common Learning Outcomes for European Managers in Construction. Financed by the European Union, the project aimed to develop a library of basic materials for developing construction management skills for use in a pan-European context. Focused exclusively on the management of the construction phase of a building project from the contractor’s point of view, Construction Management covers the complete range of topics of which mastery is required by the construction management professional for the effective delivery of new construction projects. With the continued internationalisation of the construction industry, Construction Management will be required reading for undergraduate and postgraduate students across Europe.
Publisher: John Wiley & Sons
ISBN: 1118539605
Category : Technology & Engineering
Languages : en
Pages : 343
Book Description
The management of construction projects is a wide ranging and challenging discipline in an increasingly international industry, facing continual challenges and demands for improvements in safety, in quality and cost control, and in the avoidance of contractual disputes. Construction Management grew out of a Leonardo da Vinci project to develop a series of Common Learning Outcomes for European Managers in Construction. Financed by the European Union, the project aimed to develop a library of basic materials for developing construction management skills for use in a pan-European context. Focused exclusively on the management of the construction phase of a building project from the contractor’s point of view, Construction Management covers the complete range of topics of which mastery is required by the construction management professional for the effective delivery of new construction projects. With the continued internationalisation of the construction industry, Construction Management will be required reading for undergraduate and postgraduate students across Europe.
Field Guide for Construction Management
Author: Dennis H. Sanders
Publisher: iUniverse
ISBN: 146206714X
Category : Technology & Engineering
Languages : en
Pages : 148
Book Description
From any perspective, the ideal construction project is one in which the contractor shows up on your doorstep with the right price and all of his tools, people, and equipment ready to start, and builds exactly what you want for the price you want and finish on schedule. Everyone then goes away, happy as clams. This is the ideal, but it never occurs. The world is a competitive place; to survive, contractors must think competitively in order to win work. They must find a way to complete a quality project for the lowest price. Circumstances can easily derail even the best plans and contractors, but with planning, delays and cost overruns can be minimized. This handbook helps guide the construction manager through the trials and tribulations of selecting, expecting, rejecting, prompting, requiring, and documenting what the contractor produces on the project. Contracts can be written that foresee common problems and provide the construction manager with their resolution. The concepts in Field Guide for Construction Management can help you do just that.
Publisher: iUniverse
ISBN: 146206714X
Category : Technology & Engineering
Languages : en
Pages : 148
Book Description
From any perspective, the ideal construction project is one in which the contractor shows up on your doorstep with the right price and all of his tools, people, and equipment ready to start, and builds exactly what you want for the price you want and finish on schedule. Everyone then goes away, happy as clams. This is the ideal, but it never occurs. The world is a competitive place; to survive, contractors must think competitively in order to win work. They must find a way to complete a quality project for the lowest price. Circumstances can easily derail even the best plans and contractors, but with planning, delays and cost overruns can be minimized. This handbook helps guide the construction manager through the trials and tribulations of selecting, expecting, rejecting, prompting, requiring, and documenting what the contractor produces on the project. Contracts can be written that foresee common problems and provide the construction manager with their resolution. The concepts in Field Guide for Construction Management can help you do just that.
Construction Site Planning and Logistical Operations
Author: Randy R. Rapp
Publisher: Purdue University Press
ISBN: 1557536465
Category : Business & Economics
Languages : en
Pages : 406
Book Description
Organizing and administering a construction site so that the right resources get to the right place in a timely fashion demands strong leadership and a rigorous process. Good logistical operations are essential to profitability, and this book is the essential, muddy boots guide to efficient site management. Written by experienced educator-practitioners from the world-leading Building Construction Management program at Purdue University, this volume is the ultimate guide to the knowledge, skills, and abilities that need to be mastered by project superintendents. Observations about leadership imperatives and techniques are included. Organizationally, the book follows site-related activities from bidding to project closeout. Beyond outlining broad project managerial practices, the authors drill into operational issues such as temporary soils and drainage structures, common equipment, and logistics. The content is primarily geared for the manager of a domestic or small commercial building construction project, but includes some reference to public and international work, where techniques, practices, and decision making can be substantially different. The book is structured into five sections and fifteen chapters. This facilitates ready adaptation either to industry training seminars or to university courses: Section I. The Project and Site Pre-Planning: The Construction Project and Site Environment (Randy R. Rapp); Due Diligence (Robert Cox); Site Organization and Layout (James O'Connor). Section II. The Site and Field Engineering Issues: Building Layout (Douglas Keith); Soil and Drainage Issues (Yi Jiang and Randy R. Rapp). Section III. Site Logistics: Site Logistical Procedures and Administration (Daphene Koch); Earthmoving (Douglas Keith); Material Handling Equipment (Bryan Hubbard). Section IV. Leadership and Control: Leadership and Communication (Bradley L. Benhart); Health, Safety, Environment (HSE), and Security (Jeffrey Lew); Project Scheduling (James Jenkins); Project Site Controls (Joseph Orczyk); Inspection and QA/QC (James Jenkins). Section V. Planning for Completion: Site-Related Contract Claims (Joseph Orczyk); Project Closeout (Randy R. Rapp).
Publisher: Purdue University Press
ISBN: 1557536465
Category : Business & Economics
Languages : en
Pages : 406
Book Description
Organizing and administering a construction site so that the right resources get to the right place in a timely fashion demands strong leadership and a rigorous process. Good logistical operations are essential to profitability, and this book is the essential, muddy boots guide to efficient site management. Written by experienced educator-practitioners from the world-leading Building Construction Management program at Purdue University, this volume is the ultimate guide to the knowledge, skills, and abilities that need to be mastered by project superintendents. Observations about leadership imperatives and techniques are included. Organizationally, the book follows site-related activities from bidding to project closeout. Beyond outlining broad project managerial practices, the authors drill into operational issues such as temporary soils and drainage structures, common equipment, and logistics. The content is primarily geared for the manager of a domestic or small commercial building construction project, but includes some reference to public and international work, where techniques, practices, and decision making can be substantially different. The book is structured into five sections and fifteen chapters. This facilitates ready adaptation either to industry training seminars or to university courses: Section I. The Project and Site Pre-Planning: The Construction Project and Site Environment (Randy R. Rapp); Due Diligence (Robert Cox); Site Organization and Layout (James O'Connor). Section II. The Site and Field Engineering Issues: Building Layout (Douglas Keith); Soil and Drainage Issues (Yi Jiang and Randy R. Rapp). Section III. Site Logistics: Site Logistical Procedures and Administration (Daphene Koch); Earthmoving (Douglas Keith); Material Handling Equipment (Bryan Hubbard). Section IV. Leadership and Control: Leadership and Communication (Bradley L. Benhart); Health, Safety, Environment (HSE), and Security (Jeffrey Lew); Project Scheduling (James Jenkins); Project Site Controls (Joseph Orczyk); Inspection and QA/QC (James Jenkins). Section V. Planning for Completion: Site-Related Contract Claims (Joseph Orczyk); Project Closeout (Randy R. Rapp).
Handbook of Construction Management
Author: Abdul Razzak Rumane
Publisher: CRC Press
ISBN: 1482226650
Category : Business & Economics
Languages : en
Pages : 857
Book Description
The book is developed to provide significant information and guidelines to construction and project management professionals (owners, designers, consultants, construction managers, project managers, supervisors, contractors, builders, developers, and many others from the construction-related industry) involved in construction projects (mainly civil construction projects, commercial-A/E projects) and construction-related industries. It covers the importance of construction management principles, procedures, concepts, methods, and tools, and their applications to various activities/components/subsystems of different phases of the life cycle of a construction project. These applications will improve the construction process in order to conveniently manage the project and make the project most qualitative, competitive, and economical. It also discuss the interaction and/or combination among some of the activities/elements of management functions, management processes, and their effective implementation and applications that are essential throughout the life cycle of project to conveniently manage the project. This handbook will: Focus on the construction management system to manage construction projects Include a number of figures and tables which will enhance reader comprehension Provide all related topics/areas of construction management Be of interest to all those involved in construction management and project management Provide information about Building Information Modeling (BIM), and ISO Certification in Construction Industry Offer a chapter on Lean construction The construction project life cycle phases and its activities/elements/subsystems are comprehensively developed and take into consideration Henri Fayol's Management Function concept which was subsequently modified by Koontz and O'Donnel and Management Processes Knowledge Areas described in PMBOK® published by Project Management Institute (PMI). The information available in the book will also prove valuable for academics/instructors to provide construction management/project management students with in-depth knowledge and guidelines followed in the construction projects and familiarize them with construction management practices.
Publisher: CRC Press
ISBN: 1482226650
Category : Business & Economics
Languages : en
Pages : 857
Book Description
The book is developed to provide significant information and guidelines to construction and project management professionals (owners, designers, consultants, construction managers, project managers, supervisors, contractors, builders, developers, and many others from the construction-related industry) involved in construction projects (mainly civil construction projects, commercial-A/E projects) and construction-related industries. It covers the importance of construction management principles, procedures, concepts, methods, and tools, and their applications to various activities/components/subsystems of different phases of the life cycle of a construction project. These applications will improve the construction process in order to conveniently manage the project and make the project most qualitative, competitive, and economical. It also discuss the interaction and/or combination among some of the activities/elements of management functions, management processes, and their effective implementation and applications that are essential throughout the life cycle of project to conveniently manage the project. This handbook will: Focus on the construction management system to manage construction projects Include a number of figures and tables which will enhance reader comprehension Provide all related topics/areas of construction management Be of interest to all those involved in construction management and project management Provide information about Building Information Modeling (BIM), and ISO Certification in Construction Industry Offer a chapter on Lean construction The construction project life cycle phases and its activities/elements/subsystems are comprehensively developed and take into consideration Henri Fayol's Management Function concept which was subsequently modified by Koontz and O'Donnel and Management Processes Knowledge Areas described in PMBOK® published by Project Management Institute (PMI). The information available in the book will also prove valuable for academics/instructors to provide construction management/project management students with in-depth knowledge and guidelines followed in the construction projects and familiarize them with construction management practices.
Management of Construction Projects
Author: John Schaufelberger
Publisher: Taylor & Francis
ISBN: 1003856225
Category : Architecture
Languages : en
Pages : 296
Book Description
Unique among construction project management textbooks, Management of Construction Projects, third edition, takes the constructor’s perspective, carefully analyzing a complex, real-world construction case study from multiple angles to demonstrate the skills, knowledge, and techniques students require to become successful project managers. Popular as an undergraduate text and as a contractor resource, the book identifies key stages of the project-management process, such as delivery methods and contracts; estimating, planning, and scheduling; preconstruction services; subcontracting and material management; documentation, communications, and payment; controls, quality, and safety; leadership and ethics; and claims, disputes, and close-out. This third edition includes a novel case study, a new chapter on preconstruction services, updated contract forms and figures, and additional student exercises, and integrates use of project management technology. Topics include building information models, sustainable construction, environmental compliance, lean construction, and off-site construction. Boxed examples, or short case studies, have been included with each chapter. These examples correspond directly to the chapters in which they are included and give the reader an applied approach to learning the concepts presented. While primarily focused on the management of commercial projects, the principles and techniques in Management of Construction Projects also apply to residential, industrial, and heavy construction. Written in straightforward language from a constructor’s perspective, this textbook prepares upcoming construction project managers with everything they need to see a successful project through from start to finish.
Publisher: Taylor & Francis
ISBN: 1003856225
Category : Architecture
Languages : en
Pages : 296
Book Description
Unique among construction project management textbooks, Management of Construction Projects, third edition, takes the constructor’s perspective, carefully analyzing a complex, real-world construction case study from multiple angles to demonstrate the skills, knowledge, and techniques students require to become successful project managers. Popular as an undergraduate text and as a contractor resource, the book identifies key stages of the project-management process, such as delivery methods and contracts; estimating, planning, and scheduling; preconstruction services; subcontracting and material management; documentation, communications, and payment; controls, quality, and safety; leadership and ethics; and claims, disputes, and close-out. This third edition includes a novel case study, a new chapter on preconstruction services, updated contract forms and figures, and additional student exercises, and integrates use of project management technology. Topics include building information models, sustainable construction, environmental compliance, lean construction, and off-site construction. Boxed examples, or short case studies, have been included with each chapter. These examples correspond directly to the chapters in which they are included and give the reader an applied approach to learning the concepts presented. While primarily focused on the management of commercial projects, the principles and techniques in Management of Construction Projects also apply to residential, industrial, and heavy construction. Written in straightforward language from a constructor’s perspective, this textbook prepares upcoming construction project managers with everything they need to see a successful project through from start to finish.
Daily Log - Construction Project Management
Author:
Publisher: BrassBalls Publishing
ISBN: 9781934315002
Category :
Languages : en
Pages : 760
Book Description
Publisher: BrassBalls Publishing
ISBN: 9781934315002
Category :
Languages : en
Pages : 760
Book Description
Certified Construction Manager Practice Exam
Author: Certified Pro
Publisher: Independently Published
ISBN: 9781718037441
Category : Study Aids
Languages : en
Pages : 232
Book Description
This 200 questions and answers CCM Certified Construction Manager Practice Exam will surely give you an idea and help you pass the exam. This book is a must if you want to feel the actual exam. SOME of the question and answers here are based on the previous exams taken by then examinees and now, Certified Construction Manager. This is NOT the actual questions and answers they encounter, but almost, according to their memories. Buying and reading this book won't guarantee you'll pass the exam. We still highly recommend you undergo training, so you'll better understand the competencies. This PRACTICE TEST is only intended for those who feel scared to lose their hard-earned money due to exam failure. If you passed this test in one try, there's some chances you'll pass the actual exam too although we cannot guarantee that.
Publisher: Independently Published
ISBN: 9781718037441
Category : Study Aids
Languages : en
Pages : 232
Book Description
This 200 questions and answers CCM Certified Construction Manager Practice Exam will surely give you an idea and help you pass the exam. This book is a must if you want to feel the actual exam. SOME of the question and answers here are based on the previous exams taken by then examinees and now, Certified Construction Manager. This is NOT the actual questions and answers they encounter, but almost, according to their memories. Buying and reading this book won't guarantee you'll pass the exam. We still highly recommend you undergo training, so you'll better understand the competencies. This PRACTICE TEST is only intended for those who feel scared to lose their hard-earned money due to exam failure. If you passed this test in one try, there's some chances you'll pass the actual exam too although we cannot guarantee that.
A Project Manager's Book of Templates
Author: Cynthia Snyder Dionisio
Publisher: John Wiley & Sons
ISBN: 111986450X
Category : Business & Economics
Languages : en
Pages : 262
Book Description
A PROJECT MANAGER’S BOOK OF TEMPLATES A helpful compendium of ready-made templates for managing every project in alignment with the latest PMBOK® Guide, 7th ed. Project Management is a growing discipline that has seen considerable recent development. Project managers are now expected to deploy predictive and adaptive methods, and to draw upon a considerable base of knowledge in developing and formalizing project plans. The Project Management Institute (PMI) publishes the authoritative Project Management Body of Knowledge (PMBOK® Guide), which contains the global standard for the Project Management profession. A Project Manager’s Book of Templates is a vital companion to the PMBOK® Guide, providing a comprehensive set of templates and reports that helps project managers translate the content of the Guide into practical applications. It promises to be an indispensable resource for professionals in this fast-moving field. A Project Manager’s Book of Templates readers will also find: Templates covering all types of work, such as starting, planning, project documents, logs and registers, and reports and audits. Templates representing all updated features of the PMBOK® Guide, including hybrid, adaptive and iterative practices, including Agile Easy, readable structure that moves project managers through the different types of work that is performed in project A Project Manager’s Book of Templates is an essential companion for those preparing for the PMP Certification Exam, as well as practitioners and consultants to a range of global industries.
Publisher: John Wiley & Sons
ISBN: 111986450X
Category : Business & Economics
Languages : en
Pages : 262
Book Description
A PROJECT MANAGER’S BOOK OF TEMPLATES A helpful compendium of ready-made templates for managing every project in alignment with the latest PMBOK® Guide, 7th ed. Project Management is a growing discipline that has seen considerable recent development. Project managers are now expected to deploy predictive and adaptive methods, and to draw upon a considerable base of knowledge in developing and formalizing project plans. The Project Management Institute (PMI) publishes the authoritative Project Management Body of Knowledge (PMBOK® Guide), which contains the global standard for the Project Management profession. A Project Manager’s Book of Templates is a vital companion to the PMBOK® Guide, providing a comprehensive set of templates and reports that helps project managers translate the content of the Guide into practical applications. It promises to be an indispensable resource for professionals in this fast-moving field. A Project Manager’s Book of Templates readers will also find: Templates covering all types of work, such as starting, planning, project documents, logs and registers, and reports and audits. Templates representing all updated features of the PMBOK® Guide, including hybrid, adaptive and iterative practices, including Agile Easy, readable structure that moves project managers through the different types of work that is performed in project A Project Manager’s Book of Templates is an essential companion for those preparing for the PMP Certification Exam, as well as practitioners and consultants to a range of global industries.
Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together