Conflict Prevention in the Workplace PDF Download
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Author: Robert Bacal
Publisher: Bacal & Associates
ISBN: 0968372279
Category : Conflict (Psychology)
Languages : en
Pages : 102
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Book Description
Author: Robert Bacal
Publisher: Bacal & Associates
ISBN: 0968372279
Category : Conflict (Psychology)
Languages : en
Pages : 102
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Book Description
Author: William A. Donohue
Publisher: SAGE
ISBN: 9780803933125
Category : Family & Relationships
Languages : en
Pages : 188
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Book Description
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Author: Stella Ting-Toomey
Publisher: SAGE Publications
ISBN: 1506320260
Category : Language Arts & Disciplines
Languages : en
Pages : 249
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Book Description
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Author: John G. Oetzel
Publisher: SAGE Publications
ISBN: 1483315428
Category : Language Arts & Disciplines
Languages : en
Pages : 1257
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Book Description
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
Author: Sandra Zimmer
Publisher: Sandra Zimmer
ISBN: 9780982348703
Category : Public speaking
Languages : en
Pages : 0
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Book Description
People with fear of public speaking have the potential to shine as compelling speakers because they have strong feelings! In this book, Sandra Zimmer shares her unique method to transform stage fright into authentic presence and develop a natural style of speaking. This book sheds new light on the #1 fear. It allows you to see stage fright and fear of public speaking, not as something wrong with you, but as a sign of your sensitivity which you can tap to help you speak from passion and make a difference in the world. It helps you become confident to speak in groups and presentations so you are free to share your ideas, insights and expertise. Gain understanding of what happens in your mind and body during stage fright. Find out how to free the tension and be comfortable in your skin. Learn to develop an authentic presence that holds the attention of others, make genuine connection and speak from your heart to engage and compel others to listen. Learn to let yourself shine!
Author: Robert Hunt
Publisher:
ISBN:
Category :
Languages : en
Pages : 152
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Book Description
Families Spend 50 Minutes Per Day Arguing, Do You Want to Be Wasting Your Life in Conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth A new study reveals shocking statistics - we spend an average of 49 minutes per day fighting with family members! In addition, 2.8 hours of work time per week is also dedicated to conflicts. Instead of being focused on something productive, we're wasting energy on interactions that are very often meaningless and sometimes - destructive. Nobody likes conflict, yet we seem to be dedicating an awfully long amount of time to it. We argue with loved ones. We argue at the office. And to top it all off - we argue on social media! Do you know why we engage in conflict? The number one reason people give when being asked about why they'd get in a fight (a digital or in real life) is "they started it!" In other words, most of us never own up to our actions or take responsibility for the things that we do. Society tends to have a pretty negative view on confrontation, which is why most of us will never learn how to disagree in a meaningful way and how to actually start perceiving conflict as a learning opportunity. Conflict, however, can be a truly beneficial thing because: It allows us to learn more about others New ideas can be born during a heated interaction An opportunity is provided to verbalize needs that would have been unaddressed otherwise It can teach many valuable skills: patience, active listening, collaboration and flexibility When done correctly, it can lead to a resolution Which brings us to the next point - learning to manage conflict in the correct way so that a resolution can be achieved. In Dealing with Conflict, you'll discover: Some of the most common causes of arguments, disagreements and conflicts in the workplace, at home or among friends What's active listening and why you need to start practicing it today The importance of accepting responsibility for conflicts and seeing the argument from another perspective The power of acknowledging you're wrong What set of skills and tools every person needs to develop for effective conflict management The strategies for resolving a conflict like a boss Digital conflict, how it came in existence, what can be done about it and how to manage bullying The importance of knowing when the situation can't be salvaged and you need to quit And much more. As a bonus, you'll see real-life example of arguments and conflict situations and the best ways to diffuse those through open and honest communication. Most of us are non-confrontational by nature. This is why we tend to blow the fear of conflict out of proportion. Whether you're fighting with your significant other over work-life balance or you're being approached by an angry coworker who thinks you took all the credit for a joint project, fear could paralyze you and make you act in an irrational way. You need a shift in mindset to start seeing conflict as a healthy opportunity to grow. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Scroll up and click the "Add to Cart" button to master uncomfortable situations, improve your communication and learn the ins and outs of conflict resolution.
Author: Rory Miller
Publisher: Ymaa Publications
ISBN: 9781594393310
Category : Psychology
Languages : en
Pages : 168
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Book Description
This book presents a functional taxonomy to see, understand, and manipulate the roots of life's conflicts. You will have the background, the principles, and a collection of tricks to manage and ideally avoid dangerous conflicts. You may not realize that your reactions to conflict are subconscious, scripted, and for the good of the group. Once recognized, you can take actions that will reduce your being caught up in conflicts.--Publisher.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Fred E. Jandt
Publisher: SAGE Publications
ISBN: 1506308295
Category : Language Arts & Disciplines
Languages : en
Pages : 234
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Book Description
Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.
Author: Robert Vincent Gerard
Publisher: Oughten House Foundation, Inc.
ISBN: 9781880666050
Category : Language Arts & Disciplines
Languages : en
Pages : 124
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Book Description
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, stress, headaches, and increases our consumption of alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. Why? Because we were never taught how to confront properly and effectively. But, our success depends on these skills. The Art of Handling Verbal Confrontation guides the reader in how to approach, verbally address issues, and face others successfully, without fear. These skills belong to the inner tactical strategy of facing yourself, facing the issue, and facing the other person. It is a key to spiritual empowerment.
