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Author: Neil H. Katz
Publisher:
ISBN: 9781524925598
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Author: Neil H. Katz
Publisher:
ISBN: 9781524925598
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Daniel Dana
Publisher: McGraw Hill Professional
ISBN: 0071399674
Category : Business & Economics
Languages : en
Pages : 185
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Book Description
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Author: Gerard Shaw
Publisher: Communication Excellence
ISBN: 9781647800666
Category : Self-Help
Languages : en
Pages : 156
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Book Description
Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another's emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you've ever done this, you need this book to show you just how much damage you're unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you're a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on 'Buy Now with 1-Click' and Get Your Copy!
Author: Anita Taylor
Publisher: Hampton Press (NJ)
ISBN:
Category : Social Science
Languages : en
Pages : 352
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Book Description
This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
Author: David Cowan
Publisher:
ISBN: 9781564990747
Category : Education
Languages : en
Pages : 158
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Book Description
This timely and practical book provides a variety of engaging activities, group discussions, reproducible handouts, and Sharing Circles all designed to help teens develop the knowledge, skills and techniques necessary for effective conflict resolution. In addition, students are given meaningful experiences and information to help them improve their own behaviors while giving them the abilities to deal effectively with others. Use these high-impact activities to provide students with guidance and help in: handling confrontations learning the language of conflict de-escalation coping with anger managing moods and dealing with criticism understanding the rules for fighting fair exploring alternatives to conflict developing the power of listening improving social skills effectively solving problems and making decisions learning the factors that trigger conflict controlling behaviors that lead to misunderstandings and conflict
Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author: Kenneth Cloke
Publisher: John Wiley & Sons
ISBN: 1118046889
Category : Business & Economics
Languages : en
Pages : 378
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Book Description
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.
Author: Ellen M. O'Keefe
Publisher: R&L Education
ISBN: 9781578861101
Category : Education
Languages : en
Pages : 158
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Book Description
Have you been searching for a way to resolve conflict that doesn't involve a series of ten or more steps? Do you think that perhaps a key to conflict resolution must come from within? How can teachers and pre-service teachers help their students learn and use strategies for conflict resolution? Tools for Conflict Resolution is a practical method for teaching conflict resolution skills to students in grades K-12. Conflict is a part of everyone's life. It is the authors' belief that if each student is given tools for handling conflict, and these tools are used each time conflict arises that soon students become proficient conflict managers. This book begins with a chapter, which introduces Peter Senge's five disciplines: Personal Mastery, Mental Models, Shared Vision, Team Building, and Systems Thinking. After reading this chapter, the reader is able to embrace the five disciplines and begin practicing the adult level. As teachers, we teach from who we are. The rest of the book is filled with actual lesson plans, which are directly tied to the Multiple Intelligences Theory and are developmentally appropriate for students. Case studies, role- plays, skits, literature, songs, and co-operative learning activities are the primary instructional methods used to teach students conflict resolution skills. An annotated bibliography is included to assist teachers in extending lessons. These lessons may be taught during Social Studies as a unit on character education or could be used during a guidance class.
Author: Susan S. Raines
Publisher: John Wiley & Sons
ISBN: 1118415485
Category : Business & Economics
Languages : en
Pages : 357
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Book Description
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
