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Author: Andrew A. Tufano
Publisher: Elsevier
ISBN: 0124172075
Category : Political Science
Languages : en
Pages : 171
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Book Description
Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. - Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers - Incorporates classroom and field-tested conflict resolution concepts, models, and approaches - Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization
Author: Andrew A. Tufano
Publisher: Elsevier
ISBN: 0124172075
Category : Political Science
Languages : en
Pages : 171
Get Book Here
Book Description
Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. - Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers - Incorporates classroom and field-tested conflict resolution concepts, models, and approaches - Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization
Author: Stephan Proksch
Publisher: Springer
ISBN: 3319318853
Category : Business & Economics
Languages : en
Pages : 141
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Book Description
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Author: S. Y. Bowland
Publisher: Rowman & Littlefield Publishers
ISBN: 9781538164389
Category : Family & Relationships
Languages : en
Pages : 320
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Book Description
This ground-breaking resource is for anyone, of any race or heritage, who stands ready to make progress toward equity and justice, by offering a creative vision and a practical blueprint for an inclusive, multicultural future for all those involved in conflict transformation, community mediation, and peace building.
Author: Barbara Mitchell
Publisher: Red Wheel/Weiser
ISBN: 1632659069
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC
Author: Cathy A. Costantino
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 280
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Book Description
As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization.
Author: Eric Taylor Woods
Publisher: Routledge
ISBN: 1135708592
Category : Political Science
Languages : en
Pages : 129
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Book Description
Ethno-national conflict is one of the central issues of modern politics. Despite the emergence of approaches to managing it, from nation-building to territorial autonomy, in recent years, the application of these approaches has been uneven. Old conflicts persist and new ones continually emerge. The authors of this book contend that what is needed to drive forward the theory and practice of ethno-national conflict management is a more nuanced understanding of ethnicity and nationalism. The book addresses this issue by linking theories of ethnicity and nationalism to theories of conflict management. Its contributors share a common goal of demonstrating that a nuanced understanding of ethnicity and nationalism can beneficially inform conflict management in theory and practice. To do so, they analyse both hot and cold conflict zones, as well as cases that have been important in the development of the most widely-used conflict management models. The book is aimed at those interested in the theory and practice of ethno-national conflict management as well as the study of ethnicity and nationalism. It is well-suited for undergraduate and advanced research students, experts and policy-makers. This book was originally published as a special issue of Commonwealth and Comparative Politics.
Author: Cinnie Noble
Publisher: Cinergy Coaching
ISBN: 9780987739407
Category : Conflict management
Languages : en
Pages : 259
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Book Description
CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching
Author: Bernard S. Mayer
Publisher: John Wiley & Sons
ISBN: 0787974064
Category : Business & Economics
Languages : en
Pages : 334
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Book Description
In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.
Author: Daniel Dana
Publisher: McGraw Hill Professional
ISBN: 0071399674
Category : Business & Economics
Languages : en
Pages : 185
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Book Description
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Author: Garry McDaniel
Publisher:
ISBN: 9781646632169
Category :
Languages : en
Pages : 230
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Book Description
A central principle of the healthcare profession is caring for others: do no harm. Yet in healthcare settings, the level of conflict among healthcare professionals and administrators is rampant. As a result, patient care suffers, and poor communication, bullying, hazing, harassment, and incivility is often widespread and tolerated in hospitals, nursing homes, rehabilitation centers, and clinics across the world. Conflict Management in Healthcare: Creating a Culture of Cooperation explains how to create an organizational culture and develop the interpersonal skills to turn everyday conflict into opportunities for enhancing interpersonal, team, and organizational relationships and patient care.
