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Author: John Neffinger
Publisher: Penguin
ISBN: 0142181021
Category : Psychology
Languages : en
Pages : 306
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Book Description
Required reading at Harvard Business School and Columbia Business School. Everyone wants to be more appealing and effective, but few believe we can manage the personal magnetism of a Bill Clinton or an Oprah Winfrey. John Neffinger and Matthew Kohut trace the path to influence through a balance of strength (the root of respect) and warmth (the root of affection). Each seems simple, but only a few of us figure out the tricky task of projecting both at once. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, TED speakers, and Nobel Prize winners, Neffinger and Kohut reveal how we size each other up—and how we can learn to win the admiration, respect, and affection we desire.
Author: John Neffinger
Publisher: Penguin
ISBN: 0142181021
Category : Psychology
Languages : en
Pages : 306
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Book Description
Required reading at Harvard Business School and Columbia Business School. Everyone wants to be more appealing and effective, but few believe we can manage the personal magnetism of a Bill Clinton or an Oprah Winfrey. John Neffinger and Matthew Kohut trace the path to influence through a balance of strength (the root of respect) and warmth (the root of affection). Each seems simple, but only a few of us figure out the tricky task of projecting both at once. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, TED speakers, and Nobel Prize winners, Neffinger and Kohut reveal how we size each other up—and how we can learn to win the admiration, respect, and affection we desire.
Author: Mark Dever
Publisher: Crossway
ISBN: 1433543575
Category : Religion
Languages : en
Pages : 144
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Book Description
The local church is meant to embody the vibrant diversity of the global church, transcending racial, cultural, and economic boundaries. Yet local churches too often simply reflect the same societal divisions prevalent in our world today—making them more akin to social clubs filled with like-minded people than the supernatural community the New Testament prescribes. Pastors Mark Dever and Jamie Dunlop argue that authentic fellowship is made up of two crucial ingredients: commitment (depth) and diversity (breadth). Theologically rooted yet extremely practical, this book sets forth basic principles that will help pastors guide their churches toward the compelling community that we all long for.
Author: Dale Carnegie
Publisher: Good Press
ISBN:
Category : Self-Help
Languages : en
Pages : 259
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Book Description
This carefully crafted ebook: "How To Win Friends And Influence People (Unabridged)" is formatted for your eReader with a functional and detailed table of contents. "How to Win Friends and Influence People" is one of the first best-selling self-help books ever published. It can enable you to make friends quickly and easily, help you to win people to your way of thinking, increase your influence, your prestige, your ability to get things done, as well as enable you to win new clients, new customers. Twelve Things This Book Will Do For You: Get you out of a mental rut, give you new thoughts, new visions, new ambitions. Enable you to make friends quickly and easily. Increase your popularity. Help you to win people to your way of thinking. Increase your influence, your prestige, your ability to get things done. Enable you to win new clients, new customers. Increase your earning power. Make you a better salesman, a better executive. Help you to handle complaints, avoid arguments, keep your human contacts smooth and pleasant. Make you a better speaker, a more entertaining conversationalist. Make the principles of psychology easy for you to apply in your daily contacts. Help you to arouse enthusiasm among your associates. Dale Carnegie (1888-1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a massive bestseller that remains popular today.
Author: Charles Koch
Publisher: St. Martin's Press
ISBN: 1250200970
Category : Business & Economics
Languages : en
Pages : 272
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Book Description
A surprising take on how you can help tackle the really big problems in society–from one of America’s most successful entrepreneurs. People are looking for a better way. Towering barriers are holding millions of people back, and the institutions that should help everyone rise are not doing the job. Crumbling communities. One-size fits all education. Businesses that rig the economy. Public policy that stifles opportunity and emboldens the extremes. As a result, this country is quickly heading toward a two-tiered society. Today’s challenges call for nothing short of a paradigm shift – away from a top-down approach that sees people as problems to be managed, toward bottom-up solutions that empower everyone to realize their potential and foster a more inclusive society. Such a shift starts by asking: What would it mean to truly believe in people? Businessman and philanthropist Charles Koch has devoted his life to answering that question. Learn what he’s discovered during his 60-year career to help you apply the principles of empowerment in your life, in your business, and in society. By learning from the social movements and applying the principles that have enabled social progress throughout history, Koch has achieved more than he dreamed possible – building one of the world’s most successful companies and founding Stand Together, one of America’s most innovative philanthropic communities. Stand Together CEO Brian Hooks and Koch show how the only way to solve the really big problems – from poverty and addiction to harmful business practices and destructive public policy – is for each and every one of us to find and take action in our unique role as part of the solution. Full of compelling examples of what works – including several first-person accounts from individuals whose lives have been transformed – Koch and Hooks’ refreshing approach promotes partnership instead of partisanship and speaks to people from different perspectives and all walks of life. They show that no injustice is too tough to overcome if you share a deep belief in people, are willing to unite with anyone to do right, and work to empower others from the bottom up.
Author: Steve Portigal
Publisher: Rosenfeld Media
ISBN: 1959029827
Category : Computers
Languages : en
Pages : 212
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Book Description
Interviewing is easy, right? Anyone can do it… but few do it well enough to unlock the benefits and insights that interviewing users and customers can yield. In this new and updated edition of the acclaimed classic Interviewing Users, Steve Portigal quickly and effectively dispels the myth that interviewing is trivial. He shows how research studies and logistics can be used to determine concrete goals for a business and takes the reader on a detailed journey into the specifics of interviewing techniques, best practices, fieldwork, documentation, and how to make sense of uncovered data. Then Steve takes the process even further―showing the methods and details behind asking questions―from the words themselves to the interviewer’s actions and how they influence an interview. There is even a chapter on making sure that information gleaned from the research study is used by the business in such a way to make it impactful and worthwhile. Oh, and for good measure he throws in information about Research Operations. But, hey, that’s just the nuts and bolts of the book. The truly fun part is Steve’s voice and how he portrays this information through amusing anecdotes about his career, fascinating examples from other practitioners, and tips and tricks that only the most experienced UX researchers, like Steve, could come up with. As a nod to the pandemic, he offers ideas for the best way to interview someone remotely, and he also discusses personal bias―how to identify and deal with it so that it doesn’t affect interviews. Everyone will get something from this book. But beyond the requisite information, it’s simply a good read. And if you want another good read with stories galore, pick up Steve’s other book Doorbells, Danger, and Dead Batteries. "Quite simply the best book on when, why, and how you should conduct user interview studies." —Elizabeth F. Churchill, PhD, Senior Director, Google Who Should Read This Book? Anyone and everyone who is interested in finding out what makes their business tick, i.e., who their users are. Anyone and everyone who wants to learn how to interview and listen to people. Anyone and everyone, including CEOs, user researchers, designers, engineers, marketers, product managers, strategists, interviewers, and you. Takeaways User research is key for companies to include in their design and development process. The best way to do user research is through interviewing users and determining their needs. Interviewing can identify what could be designed or what is actually a problem. Teams who meet their users face-to-face will build better products. Field research takes a lot of preparation to be successful―and a solid plan in advance. There are critical techniques and frameworks for mapping human behavior. A good interviewer always puts their participants at ease. If you ask the right questions, you’ll get the right answers. A smart interviewer checks their worldview at the door. To establish a rapport with your interviewee, listen and don’t be judgmental. Research data is a combination of analysis and synthesis. The importance of research analysis must be continually highlighted and emphasized to the powers that be.
Author: Rich Donovan
Publisher: ECW Press
ISBN: 1773052683
Category : Business & Economics
Languages : en
Pages : 272
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Book Description
If you discovered a new market comprising 53% of the world’s population, would you act to invest in it? There are 1.3 billion people around the world who identify as having a disability. When you include friends and family, the disability market touches 53% of all consumers. It is the world’s largest emerging market. Unleash Different illustrates how companies like Google, PepsiCo, and Nordstrom are attracting people with disabilities as customers and as employees. Replacing “nice to do” with “return on investment” allows market forces to take over and the world’s leading brands to do what they do best: serve a market segment — in this case, the disability market. Business managers will come to understand how taking a charity-oriented approach to people with disabilities has failed, what action is required to capitalize on the world’s biggest emerging market, and how their organizations can grow revenue and cut costs by attracting people with disabilities as customers and talent. Rich gives the reader a peek into how he rose from a Canadian school for “crippled children” to manage $6 billion for one of Wall Street’s leading firms. He makes it easy to relate to the business goal of serving disability — because he has actually done it.
Author: Tim Pollard
Publisher:
ISBN: 9780998237336
Category :
Languages : en
Pages : 316
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Book Description
You attend numerous presentations and meetings a year--filled with the typical dense and disorganized PowerPoint decks--and leave most of them thinking, "Well, that's an hour of my life I'll never get back." But out of this sea of mediocrity, a rare few rise up, captivating you and driving you to action. What makes these few so special?Despite what most people think, it's not because they were delivered well. It's because they were crafted in a way that deeply aligned with how your brain wants to consume information. The presentations that failed did so precisely because they violated the largely unknown "natural laws" of learning. In The Compelling Communicator, you will learn a proven process for designing presentations that touch your audience in a highly impactful way by:* Building around a small number of big ideas that will lead to action* Keeping content within the audience's "brain bandwidth" * Developing logical narrative structure* Anchoring communication in the listener's priorities* Creating "mind-sticky" storytelling and visuals* Producing handouts that allow your presentation to live on after the handshakesFilled with examples of exceptional--and not so exceptional--presentations and clear explanations of why they do and don't work, this comprehensive guidebook provides every tool you need to become a standout presenter whose message is certain to leave a powerful, lasting impression.
Author: Eric H. Roth
Publisher: Chimayo Press
ISBN: 0982617801
Category : Education
Languages : en
Pages : 166
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Book Description
This innovative ESL/EFL textbook helps advanced English language learners develop conversation skills and improve fluency by sharing experiences, reflecting on their lives, and discussing proverbs and quotations. The oral skills English textbook includes 45 thematic chapters, over 1,350 questions, 500 vocabulary words, 250 proverbs and American idioms, and 500 quotations. Designed for both adult education and intensive English language students, the conversations and activities deepen critical thinking skills and develop speaking skills essential to success in community college and university programs. Compelling Conversations has been used in classrooms in over 40 countries, recommended by English Teaching Professional magazine, adopted by conversation clubs and private English tutors, and enjoyed by thousands of English students.
Author: Peter Z. Malkin
Publisher: Open Road Media
ISBN: 1504055497
Category : History
Languages : en
Pages : 273
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Book Description
The true story behind “one of history’s great manhunts” and the film Operation Finale by the Mossad legend who caught the most wanted Nazi in the world (The New York Times). 1n 1960 Argentina, a covert team of Israeli agents hunted down the most elusive war criminal alive: Adolf Eichmann, chief architect of the Holocaust. The young spy who tackled Eichmann on a Buenos Aires street—and fought every compulsion to strangle the Obersturmführer then and there—was Peter Z. Malkin. For decades Malkin’s identity as Eichmann’s captor was kept secret. Here he reveals the entire breathtaking story—from the genesis of the top-secret surveillance operation to the dramatic public capture and smuggling of Eichmann to Israel to stand trial. The result is a portrait of two men. One, a freedom fighter, intellectually curious and driven to do right. The other, the dutiful Good German who, through his chillingly intimate conversations with Malkin, reveals himself as the embodiment of what Hannah Arendt called “the banality of evil.” Singular, riveting, troubling, and gratifying, Eichmann in My Hands “remind[s] of what is at stake: not only justice but our own humanity” (New York Newsday). Now Malkin’s story comes to life on the screen with Oscar Isaac playing the heroic Mossad agent and Academy Award winner Ben Kingsley playing Eichmann in Operation Finale.
Author: Mary M. Solberg
Publisher: SUNY Press
ISBN: 9780791433799
Category : Religion
Languages : en
Pages : 256
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Book Description
Asks what sorts and sources of knowing we should consider compelling as we seek to live morally responsible lives. Contends that Martin Luther's theology of the cross provides a solid theological and ethical basis for a surprisingly congenial conversation with feminist thought and scholarship on these issues.
