Social Media, Crisis Communication, and Emergency Management

Social Media, Crisis Communication, and Emergency Management PDF Author: Connie M. White
Publisher: CRC Press
ISBN: 1439853495
Category : Computers
Languages : en
Pages : 336

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Book Description
Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home

Social Media, Crisis Communication, and Emergency Management

Social Media, Crisis Communication, and Emergency Management PDF Author: Connie M. White
Publisher: CRC Press
ISBN: 1439853495
Category : Computers
Languages : en
Pages : 336

Get Book Here

Book Description
Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home

Handbook of Emergency Response

Handbook of Emergency Response PDF Author: Adedeji B. Badiru
Publisher: CRC Press
ISBN: 1466514574
Category : Social Science
Languages : en
Pages : 738

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Book Description
Despite preemptive preparations, disasters can and do occur. Whether natural disasters, catastrophic accidents, or terrorist attacks, the risk cannot be completely eliminated. A carefully prepared response is your best defense. Handbook of Emergency Response: A Human Factors and Systems Engineering Approach presents practical advice and guidelines

Information Systems for Emergency Management

Information Systems for Emergency Management PDF Author: Bartel Van De Walle
Publisher: Routledge
ISBN: 1317467965
Category : Business & Economics
Languages : en
Pages : 423

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Book Description
This book provides the most current and comprehensive overview available today of the critical role of information systems in emergency response and preparedness. It includes contributions from leading scholars, practitioners, and industry researchers, and covers all phases of disaster management - mitigation, preparedness, response, and recovery. 'Foundational' chapters provide a design framework and review ethical issues. 'Context' chapters describe the characteristics of individuals and organizations in which EMIS are designed and studied. 'Case Study' chapters include systems for distributed microbiology laboratory diagnostics to detect possible epidemics or bioterrorism, humanitarian MIS, and response coordination systems. 'Systems Design and Technology' chapters cover simulation, geocollaborative systems, global disaster impact analysis, and environmental risk analysis. Throughout the book, the editors and contributors give special emphasis to the importance of assessing the practical usefulness of new information systems for supporting emergency preparedness and response, rather than drawing conclusions from a theoretical understanding of the potential benefits of new technologies.

Introduction to Emergency Management

Introduction to Emergency Management PDF Author: George Haddow
Publisher: Butterworth-Heinemann
ISBN: 0124104053
Category : Political Science
Languages : en
Pages : 443

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Book Description
Introduction to Emergency Management, Fifth Edition, offers a fully up-to-date analysis of US emergency management principles. In addition to expanding coverage of risk management in a time of climate change and terrorism, Haddow, Bullock, and Coppola discuss the impact of new emergency management technologies, social media, and an increasing focus on recovery. They examine the effects of the 2012 election results and discuss FEMA’s controversial National Flood Insurance Program (NFIP). Introduction to Emergency Management, Fifth Edition, gives instructors and students the best textbook content, instructor-support materials, and online resources to prepare future EM professionals for this demanding career. Introduction to FEMA's Whole Community disaster preparedness initiative Material on recent disaster events, including the Boston Marathon Bombing (2013), Hurricane Sandy (2012), the Joplin Tornado (2011), the Haiti Earthquake (2011), and the Great East Japan Earthquake (2010) New and updated material on the Department of Homeland Security and the ongoing efforts of the emergency management community to manage terrorism hazards Top-of-the-line ancillaries that can be uploaded to Blackboard and other course management systems.

Guide for All-Hazard Emergency Operations Planning

Guide for All-Hazard Emergency Operations Planning PDF Author: Kay C. Goss
Publisher: DIANE Publishing
ISBN: 078814829X
Category :
Languages : en
Pages : 277

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Book Description
Meant to aid State & local emergency managers in their efforts to develop & maintain a viable all-hazard emergency operations plan. This guide clarifies the preparedness, response, & short-term recovery planning elements that warrant inclusion in emergency operations plans. It offers the best judgment & recommendations on how to deal with the entire planning process -- from forming a planning team to writing the plan. Specific topics of discussion include: preliminary considerations, the planning process, emergency operations plan format, basic plan content, functional annex content, hazard-unique planning, & linking Federal & State operations.

Communicating Risk in Public Health Emergencies

Communicating Risk in Public Health Emergencies PDF Author: World Health Organization
Publisher:
ISBN: 9789241550208
Category : Medical
Languages : en
Pages : 0

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Book Description
"During public health emergencies, people need to know what health risks they face, and what actions they can take to protect their health and lives. Accurate information provided early, often, and in languages and channels that people understand, trust and use, enables individuals to make choices and take actions to protect themselves, their families and communities from threatening health hazards." -- Publisher's description.

National Emergency Communications Plan

National Emergency Communications Plan PDF Author: U. s. Department of Homeland Security
Publisher: Createspace Independent Pub
ISBN: 9781481228633
Category : Political Science
Languages : en
Pages : 84

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Book Description
Every day in cities and towns across the Nation, emergency response personnel respond to incidents of varying scope and magnitude. Their ability to communicate in real time is critical to establishing command and control at the scene of an emergency, to maintaining event situational awareness, and to operating overall within a broad range of incidents. However, as numerous after-action reports and national assessments have revealed, there are still communications deficiencies that affect the ability of responders to manage routine incidents and support responses to natural disasters, acts of terrorism, and other incidents. Recognizing the need for an overarching emergency communications strategy to address these shortfalls, Congress directed the Department of Homeland Security's (DHS) Office of Emergency Communications (OEC) to develop the first National Emergency Communications Plan (NECP). Title XVIII of the Homeland Security Act of 2002 (6 United States Code 101 et seq.), as amended, calls for the NECP to be developed in coordination with stakeholders from all levels of government and from the private sector. In response, DHS worked with stakeholders from Federal, State, local, and tribal agencies to develop the NECP—a strategic plan that establishes a national vision for the future state of emergency communications. To realize this national vision and meet these goals, the NECP established the following seven objectives for improving emergency communications for the Nation's Federal, State, local, and tribal emergency responders: 1. Formal decision-making structures and clearly defined leadership roles coordinate emergency communications capabilities. 2. Federal emergency communications programs and initiatives are collaborative across agencies and aligned to achieve national goals. 3. Emergency responders employ common planning and operational protocols to effectively use their resources and personnel. 4. Emerging technologies are integrated with current emergency communications capabilities through standards implementation, research and development, and testing and evaluation. 5. Emergency responders have shared approaches to training and exercises, improved technical expertise, and enhanced response capabilities. 6. All levels of government drive long-term advancements in emergency communications through integrated strategic planning procedures, appropriate resource allocations, and public-private partnerships. 7. The Nation has integrated preparedness, mitigation, response, and recovery capabilities to communicate during significant events. The NECP also provides recommended initiatives and milestones to guide emergency response providers and relevant government officials in making measurable improvements in emergency communications capabilities. The NECP recommendations help to guide, but do not dictate, the distribution of homeland security funds to improve emergency communications at the Federal, State, and local levels, and to support the NECP implementation. Communications investments are among the most significant, substantial, and long-lasting capital investments that agencies make; in addition, technological innovations for emergency communications are constantly evolving at a rapid pace. With these realities in mind, DHS recognizes that the emergency response community will realize this national vision in stages, as agencies invest in new communications systems and as new technologies emerge.

Disasters 2.0

Disasters 2.0 PDF Author: Adam Crowe
Publisher: CRC Press
ISBN: 1439874425
Category : Computers
Languages : en
Pages : 325

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Book Description
Emerging social media and so-called Web 2.0 technologies will continue to have a great impact on the practice and application of the emergency management function in every public safety sector. Disasters 2.0: The Application of Social Media Systems for Modern Emergency Management prepares emergency managers and first responders to successfully apply social media principles in the operations, logistics, planning, finance, and administrative aspects of any given disaster. Using real-life examples of domestic and international disasters, the book reveals how social media has quickly become a powerful tool for both providing emergency instruction to the public in real time and allowing responding agencies to communicate among themselves in crisis. A definitive and comprehensive source, the book explores topics such as: Social media basics Citizen journalism Strategic implementation Safety and responsibility Monitoring and analytics Operational implementation Geolocation systems Crowdsourcing Public notification Mobile and other emerging technologies Each chapter begins with a list of objectives and includes a collection of case examples of social media use in past events. Practitioner profiles show real people implementing the technology for real solutions. Demonstrating how to effectively apply social media technology to the next crisis, this is a must-read book for those charged with disaster management and response.

Emergency Alert and Warning Systems

Emergency Alert and Warning Systems PDF Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309467403
Category : Science
Languages : en
Pages : 143

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Book Description
Following a series of natural disasters, including Hurricane Katrina, that revealed shortcomings in the nation's ability to effectively alert populations at risk, Congress passed the Warning, Alert, and Response Network (WARN) Act in 2006. Today, new technologies such as smart phones and social media platforms offer new ways to communicate with the public, and the information ecosystem is much broader, including additional official channels, such as government social media accounts, opt-in short message service (SMS)-based alerting systems, and reverse 911 systems; less official channels, such as main stream media outlets and weather applications on connected devices; and unofficial channels, such as first person reports via social media. Traditional media have also taken advantage of these new tools, including their own mobile applications to extend their reach of beyond broadcast radio, television, and cable. Furthermore, private companies have begun to take advantage of the large amounts of data about users they possess to detect events and provide alerts and warnings and other hazard-related information to their users. More than 60 years of research on the public response to alerts and warnings has yielded many insights about how people respond to information that they are at risk and the circumstances under which they are most likely to take appropriate protective action. Some, but not all, of these results have been used to inform the design and operation of alert and warning systems, and new insights continue to emerge. Emergency Alert and Warning Systems reviews the results of past research, considers new possibilities for realizing more effective alert and warning systems, explores how a more effective national alert and warning system might be created and some of the gaps in our present knowledge, and sets forth a research agenda to advance the nation's alert and warning capabilities.

The Handbook of Next-Generation Emergency Services

The Handbook of Next-Generation Emergency Services PDF Author: Barbara Kemp
Publisher: Artech House
ISBN: 163081654X
Category : Technology & Engineering
Languages : en
Pages : 270

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Book Description
This exciting new resource comprehensively describes Next Generation Emergency Services. It will enable implementers, regulators, legal and technical professionals to understand how the introduction of this new approach to delivering emergency services will impact their work. Beginning with an overview of the field and explaining what will change as the transition is made from circuit-switched to IP-based networks, the book provides guidance and detail related to the technologies that enable Next Generation services; the current state of emergency services; how to plan and execute a move to a standards-compliant NG9-1-1 service including the network design, the operations and maintenance procedures, and the legal and regulatory requirements and mandates. This Handbook explains NG9-1-1 networks: functions that they provide; the environments in which they are implemented; and the process by which they can be built and maintained. It provides a comparison to Basic 9-1-1 and E9-1-1 systems that dominate the field of emergency services today. The reader is guided through an emergency call from its inception by the Caller to the Public Safety Answering Point (PSAP) Call Taker to Dispatch to First Responders, explaining how Basic 9-1-1, E9-1-1 and NG9-1-1 support each leg of this journey. Chapters explaining the underlying networks and the service standards provide details to those who need them for their daily work or as reference. Next Generation 9-1-1 services are carried over data networks that use the Internet Protocol (IP) to establish communications flows between the calling and called parties. These flows are created in a fundamentally different way than are those created on the circuit switched networks that carry Basic 9-1-1 and E9-1-1 calls. The differences between packet switched and circuit switched networks are explained and the challenges and opportunities offered by creating call flows using packet switched networks are also described.