Understanding Everyday Incivility PDF Download
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Author: Shelley D. Lane
Publisher: Rowman & Littlefield
ISBN: 1442261862
Category : Language Arts & Disciplines
Languages : en
Pages : 266
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Book Description
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
Author: Shelley D. Lane
Publisher: Rowman & Littlefield
ISBN: 1442261862
Category : Language Arts & Disciplines
Languages : en
Pages : 266
Get Book Here
Book Description
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
Author: Dianne Hofner Saphiere
Publisher: Hachette UK
ISBN: 1941176046
Category : Psychology
Languages : en
Pages : 422
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Book Description
No matter where we live of what we do, we deal with people using a wide variety of communication styles every day. At work, in the marketplace and at home, diversity in communication styles presents rich opportunities, yet too often people misunderstand each other. Communication Highwire is an important breakthrough for managers, team leaders, community leaders, educators, trainers and facilitators as they help individuals and teams overcome frustration, prevent mistakes and save time and money. World-class intercultural trainers and educators share their strategies and techniques-and, most importantly, their tools-to leverage diversity in the modern world. Twenty-six powerful activities are ready to go with little preparation. Developed for the first time in this book, the 5-Factor model (Context, Goals, Values, Self-Concept, Communication Style Repertoire) is presented in an easy-to-use Star Chart approach. A 4-Step process puts it all together: combining Factors and Descriptors to enhance communication. Dozens of examples-stories from international business to politics to community development to family life-make the concepts real and applicable. Communicating across a variety of styles requires the skills of a tightrope walker, but the rewards to the performers are immense.
Author: Gary Althern
Publisher: Nicholas Brealey
ISBN: 1931930961
Category : Social Science
Languages : en
Pages : 365
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Book Description
This essential guide sheds light on the unique American psyche and national character, now in a third edition. Whether you're a businessperson beginning to work in the United States or a foreign student visiting for a semester, this new edition of American Ways will help you navigate America's diverse and changing culture. From the deep-seated attitudes that mark the American character to customs and everyday activities, American Ways explores the tapestry of the country's life, providing invaluable information on cultural values, politics, education, religion, and relationships. In this revised edition, Gary Althen and Janet Bennett have added material that reflects some of the important changes that have occurred over the last decade. This edition features new material on American politics, reflecting the impact of the Bush administration as well as the election of the nation's first black president, and an updated chapter on the effects of social networking sites on meeting people and creating friendships.
Author: Kerry Fosher
Publisher: Kerry Fosher
ISBN:
Category : Social Science
Languages : en
Pages : 132
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Book Description
Military personnel operate in culturally complex environments around the world. Detailed knowledge about current cultural patterns in a particular place can be hard to come by, especially in times of change or disruption. This book provides basic overviews of general concepts and skills that can be used in any situation to build understanding and interact effectively. The concepts and skills presented were developed by an interdisciplinary social science team at Marine Corps University. The authors designed this book to be used by both curriculum developers and military personnel.
Author: Darla K. Deardorff
Publisher: Taylor & Francis
ISBN: 1000979970
Category : Education
Languages : en
Pages : 517
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Book Description
For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
Author: Deardorff, Darla K.
Publisher: UNESCO Publishing
ISBN: 9231003313
Category : Cultural competence
Languages : en
Pages : 116
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Book Description
"This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development. Intercultural competence refers to the skills, attitudes and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility. This book will be of great interest to intercultural trainers, policymakers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students -- all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue and bridge societal divides"--
Author: Darla K. Deardorff
Publisher: Routledge
ISBN: 0429534817
Category : Business & Economics
Languages : en
Pages : 81
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Book Description
This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It, therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development. Intercultural competence refers to the skills, attitudes, and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence, including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility. This book will be of great interest to intercultural trainers, policy makers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students – all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue, and bridge societal divides.
Author: Evelyne Glaser
Publisher: Council of Europe
ISBN: 9789287161437
Category : Social Science
Languages : en
Pages : 60
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Book Description
This publication reflects the outcomes of a project which brought together experts and practitioners in the field of intercultural competence for professional mobility and which focused on group-oriented (teamwork) intercultural communication and interaction competencies.
Author: Quentin J. Schultze
Publisher: Baker Academic
ISBN: 1493422448
Category : Religion
Languages : en
Pages : 248
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Book Description
Communication expert and popular speaker Quentin Schultze offers a practical, accessible, and inspiring guide to public speaking, showing readers how to serve their audiences with faith, skill, and virtue. This thoroughly rewritten and expanded four-color edition has been tested and revised with input from Christian undergraduates and contains new chapters on timely topics, such as speaking for video, conducting group presentations, and engaging society civilly. A complete public speaking textbook for Christian universities, it includes helpful sidebars, tips, and appendixes. Additional resources for students and professors are available through Textbook eSources.
Author: Darla K. Deardorff
Publisher: SAGE Publications
ISBN: 1483342891
Category : Language Arts & Disciplines
Languages : en
Pages : 572
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Book Description
Bringing together leading experts and scholars from around the world, this Handbook provides a comprehensive overview of the latest theories and research on intercultural competence. It will be a useful and invaluable resource to administrators, faculty, researchers, and students.
