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Serving Citizens

Serving Citizens PDF Author: Juan Carlos Cortázar Velarde
Publisher: Inter-American Development Bank
ISBN: 1597821845
Category : Business & Economics
Languages : en
Pages : 232

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Book Description
This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.