Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration PDF Download
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Author: Betty L. Schroeder
Publisher: Prentice Hall
ISBN: 9780131145511
Category : Office management
Languages : en
Pages : 0
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Book Description
The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).
Author: Betty L. Schroeder
Publisher: Prentice Hall
ISBN: 9780131145511
Category : Office management
Languages : en
Pages : 0
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Book Description
The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).
Author: Diane Routhier Graf
Publisher: Prentice Hall
ISBN: 9780131145498
Category : Office management
Languages : en
Pages : 0
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Book Description
New 5th Edition! The Certified Professional Secretary (CPS�) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP(tm)). The format of each manual in the Series guides administrative professionals in effective study techniques.
Author: Mometrix Media
Publisher:
ISBN: 9781609715144
Category :
Languages : en
Pages : 0
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Book Description
CPS and CAP Part 2 Office Administration Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 2 Office Administration Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 2 Office Administration Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, Verbal Communication Skills, Voice Mail, Cell Phone Etiquette, Listening Sequence, Nonverbal Communication and Body Language, Company-Sponsored Conferences, Planning Conventions, Visual Presentations, In-House Research Services, Business Writing, Intranet Systems, and much more...
Author: Mometrix Media
Publisher:
ISBN: 9781609715106
Category :
Languages : en
Pages : 0
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Book Description
CPS and CAP Parts 1-3 Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Parts 1-3 Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Parts 1-3 Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, and much more...
Author: Varina L. Haney
Publisher: Prentice Hall
ISBN: 9780131145504
Category : Management
Languages : en
Pages : 0
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Book Description
The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).
Author: International Association of Administrative Professionals
Publisher:
ISBN:
Category : Administrative assistants
Languages : en
Pages : 30
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Book Description
Author: Betty L. Schroeder
Publisher:
ISBN: 9780130843241
Category : Office management
Languages : en
Pages : 0
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Book Description
Professional certification opens opportunities for career advancement. The Certified Professional Secretary (CPS ) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP ). Current content updates techniques in secretarial practice and procedures. Take the next step toward increasing your confidence and earning respect from your employers and peers. The Series guides effective study techniques: Key examples are emphasized. Difficult concepts are illustrated. Review questions similar to those found on the CPS Examination offer practice. Term review reinforces essential vocabulary. Glossaries at the end of each book provide accessible reference. Now includes CD-ROM and Web Site Interactive Computerized Study Guide (CD-ROM) ISBN: 0-13-084467-5 Companion Web Site www.prenhall.com/cpsreview
Author: ExamREVIEW
Publisher: Createspace Independent Publishing Platform
ISBN: 9781505816891
Category :
Languages : en
Pages : 0
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Book Description
According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing this product, which provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration. If you are not, then lots of readings would have to be done.
Author: Examreview
Publisher:
ISBN: 9781493520534
Category : Study Aids
Languages : en
Pages : 124
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Book Description
According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing this product, which provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration. If you are not, then lots of readings would have to be done. The books listed below provide good coverage on the various office administration topics and procedures. The Professional Secretary Volume 1: Communication Skills, by John Spencer and Adrian Pruss (1995) The Professional Secretary's Handbook: Management Skills, by John Spencer and Adrian Pruss (1995) The Complete Office Handbook, by Mary A Devries (1987) Procedures for the Office Professional / 4 ed, by Patsy Fulton-Calkins and Joanna D Hanks (2000)
Author: Mometrix Media
Publisher:
ISBN: 9781609715168
Category :
Languages : en
Pages : 0
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Book Description
CPS and CAP Part 3 Management Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 3 Management Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 3 Management Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 3 - Management: Administrative Management, Management Science Theory, Tactical and Contingency Plans, Deming's Absolutes of Quality, Principles of Organization, Leadership Styles, Herzberg's Theory, Theories of Motivation, Four Channels of Communication, Programmed and Non-Programmed Decisions, Workplace Safety, Employee Performance Appraisals, Task Analysis, Training Programs, Human Resource Management, Labor Union Relationships, Employee Development, Workplace Counseling and Discipline, Separation Process, Compensation and Benefits, Accounting, Budgets, Goal Setting, Delegation, Personal Communication Barriers, Business Etiquette, and much more...
