CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide PDF Download
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Author: Kyzer Davis
Publisher: Cisco Press
ISBN: 0136575587
Category : Computers
Languages : en
Pages : 1287
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Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. * Master Cisco CCNP CLACCM 300-815 exam topics * Assess your knowledge with chapter-opening quizzes * Review key concepts with exam preparation tasks This is the eBook edition of the CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide. This eBook does not include access to the Pearson Test Prep practice exams that comes with the print edition. CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide focuses specifically on the objectives for the Cisco CCNP CLACCM 300-815 exam. Collaboration experts Kyzer Davis, Paul Giralt, Patrick Kinane, and Gonzalo Salgueiro share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. This complete study package includes * A test-preparation routine proven to help you pass the exams * Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section * Chapter-ending exercises, which help you drill on key concepts you must know thoroughly * An online interactive Flash Cards application to help you drill on Key Terms by chapter * A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies * Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. This official study guide helps you master all the topics on the CCNP Implementing Cisco Advanced Call Control and Mobility Services (CLACCM 300-815) exam, including * Signaling and media protocols * CME/SRST gateway technologies * Cisco Unified Border Element * Call control and dial planning * Cisco Unified CM Call Control features * Mobility
Author: Kyzer Davis
Publisher: Cisco Press
ISBN: 0136575587
Category : Computers
Languages : en
Pages : 1287
Get Book Here
Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. * Master Cisco CCNP CLACCM 300-815 exam topics * Assess your knowledge with chapter-opening quizzes * Review key concepts with exam preparation tasks This is the eBook edition of the CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide. This eBook does not include access to the Pearson Test Prep practice exams that comes with the print edition. CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. CCNP Collaboration Call Control and Mobility CLACCM 300-815 Official Cert Guide focuses specifically on the objectives for the Cisco CCNP CLACCM 300-815 exam. Collaboration experts Kyzer Davis, Paul Giralt, Patrick Kinane, and Gonzalo Salgueiro share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. This complete study package includes * A test-preparation routine proven to help you pass the exams * Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section * Chapter-ending exercises, which help you drill on key concepts you must know thoroughly * An online interactive Flash Cards application to help you drill on Key Terms by chapter * A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies * Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. This official study guide helps you master all the topics on the CCNP Implementing Cisco Advanced Call Control and Mobility Services (CLACCM 300-815) exam, including * Signaling and media protocols * CME/SRST gateway technologies * Cisco Unified Border Element * Call control and dial planning * Cisco Unified CM Call Control features * Mobility
Author: Jason Ball
Publisher: Cisco Press
ISBN: 0138200831
Category : Computers
Languages : en
Pages : 1732
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Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the CCNP and CCIE CLCOR 350-801 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide, Second Edition, helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Expert author Jason Ball shares preparation hints and test-taking tips, helping you identify areas of weakness, and improve both your conceptual knowledge and hands-on skills. This complete study package includes: A test-preparation routine proven to help you pass the exam Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section Exam Topic lists that make referencing easy Chapter-ending exercises, which help you drill on key concepts you must know thoroughly The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports An online Flash Cards application to help you drill on Key Terms by chapter A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Content Update Program: This fully updated second edition includes the latest topics and additional information covering changes to the latest CLCOR 350-801 exam. Visit ciscopress.com/newcerts for information on annual digital updates for this book that align to Cisco exam blueprint version changes. This official study guide helps you master all the topics on the CCNP/CCIE Collaboration Core CLCOR exam, including Infrastructure and design Protocols, codecs, and endpoints Cisco IOS XE Gateway and Media resources Call control QoS Collaboration applications Webex Calling and the Webex App Companion Website: The companion website contains more than 200 unique practice exam questions, practice exercises, a study planner, and online flash cards. Pearson Test Prep online system requirements: Browsers: Microsoft Edge 90 and above, Chrome version 105 and above, and Safari version 13 and above. Devices: Desktop and laptop computers, tablets running Android v10.0 and above or iPad OS v14 and above, smartphones running Android v10.0 and above or iOS v14 and above with a minimum screen size of 4.7". Internet access required. Pearson Test Prep offline system requirements: Windows 11, Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases
Author: John Alexander
Publisher: Cisco Press
ISBN: 9781587050084
Category : Computers
Languages : en
Pages : 730
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Book Description
Annotation Strategies for configuring, monitoring, and troubleshooting new Cisco telephony software! First book with specific coverage of Cisco CallManager written by its key developers. Includes specific configuration examples, configuration guidelines, troubleshooting tips, and case studies. Provides detailed information about such complex issues as Cisco CallManager routing and diagnostics. Cisco CallManager Fundamentals provides reference information about Cisco CallManager. This book fully details the innerworkings of Cisco CallManager, which will empower those responsible for designing and maintaining the system with the availability to make intelligent decisions about what, when, and how features within Cisco CallManager can be used. John Alexander is a software development manager for Cisco Systems. John managed the development of the call processing softwares as well as software development tasks. Chris Pearce has been a software engineer in telecommunications for the past nine years. In 1994 he was one of the first four engineers that designed and implemented what would eventually become the Cisco CallManager. Anne Smith is a senior technical writer at Cisco Systems, author of over two-dozen user guides, online help files, and Web-based documentation for various software and telephony companies. Delon Whetten is the technical lead of the Cisco CallManager software group at Cisco Systems. He has been involved in the design and development of message switching, voice messaging, video teleconferencing, and Voice over IP call management systems for the last 24 years.
Author: Paul Giralt
Publisher: Cisco Press
ISBN: 9781587050756
Category : Computers
Languages : en
Pages : 1018
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Book Description
In The Implosion of Capitalism world-renowned political economist Samir Amin connects the key events of our times - financial crisis, Eurozone implosion, the emerging BRIC nations and the rise of political Islam - identifying them as symptoms of a profound systemic crisis.In light of these major crises and tensions, Amin updates and modifies the classical definitions of social classes, political parties, social movements and ideology. In doing so he exposes the reality of monopoly capitalism in its contemporary global form.In a bravura conclusion, Amin argues that the current capitalist system is not viable and that implosion is unavoidable. The Implosion of Capitalism makes clear the stark choices facing humanity - and the urgent need for a more humane global order.
Author: Michael H. Valentine
Publisher: Cisco Press
ISBN: 0134172272
Category : Computers
Languages : en
Pages : 923
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Book Description
CCNA Collaboration CICD 210-060 Official Cert Guide from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Long-time Cisco expert and trainer Michael Valentine shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This is the eBook edition of the CCNA Collaboration CIVND 210-065 Official Cert Guide. This eBook does not include the companion CD-ROM with practice exam that comes with the print edition. This complete, official study package includes A test-preparation routine proven to help you pass the exam “Do I Know This Already?” quizzes, which enable you to decide how much time you need to spend on each section Chapter-ending exercises, which help you drill on key concepts you must know thoroughly A final preparation chapter that guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. CCNA Collaboration CICD 210-060 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com. Michael Valentine, CCNA, CCNP, CCDP, CCVP, CCSI No. 31461, has worked in IT since 1996, and as a trainer since 2001. He is currently a Cisco trainer with Skyline Advanced Technology Services, specializing in Cisco Unified Communications and CCNA. His accessible, humorous, and effective teaching style has demystified Cisco technology for thousands of students. He has developed courseware and labs for both Cisco and its training partners, is co-author of CCNA Exam Cram (Exam 640-802), Third Edition, and is the author of CCNA Voice Quick Reference Guide. The official study guide helps you master topics on the CCNA Collaboration CICD 210-060 exam, including the following: Cisco Unified Communications components Cisco Unified Communications Manager Express administration, end user management, dial plans, and telephony features Cisco Unified Communications Manager administration, end point management, dial plan elements and interactions, and telephony and mobility features Cisco Unity Connection voicemail CM IM and Presence support CME and CUCM management and troubleshooting Monitoring Cisco Unity Connection
Author: Jason Ball
Publisher:
ISBN: 9780136733720
Category : Computers
Languages : en
Pages : 0
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Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide presents you with an organized test-preparation routine using proven series elements and techniques. "Do I Know This Already?" quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. * Master Cisco CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 exam topics * Assess your knowledge with chapter-opening quizzes * Review key concepts with exam preparation tasks * Practice with realistic exam questions in the practice test software CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide from Cisco Press prepares you to succeed on the exam and is the only self-study resource approved by Cisco. Collaboration experts Jason Ball and TJ Arneson share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes * A test-preparation routine proven to help you pass the exams * Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section * Chapter-ending exercises, which help you drill on key concepts you must know thoroughly * The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports * Practice exercises that help you enhance your knowledge * An online, interactive Flash Cards application to help you drill on Key Terms by chapter * A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies * Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. This official study guide helps you master all the topics on the Cisco CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 exam, including * Key concepts * Initial Expressway configurations * Mobile and remote access * Cisco Webex technologies Companion Website: The companion website contains two full exams, practice exercises, and a study planner. Includes Exclusive Offers For Up to 80% Off Practice Tests Pearson Test Prep online system requirements: Browsers: Chrome version 73 and above, Safari version 12 and above, Microsoft Edge 44 and above. Devices: Desktop and laptop computers, tablets running on Android v8.0 and iOS v13, smartphones with a minimum screen size of 4.7". Internet access required. Pearson Test Prep offline system requirements: Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases Also available from Cisco Press for CCNP CLCEI study is the CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide Premium Edition eBook and Practice Test. This digital-only certification preparation product combines an eBook with enhanced Pearson Test Prep Practice Test. This integrated learning package * Enables you to focus on individual topic areas or take complete, timed exams * Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions * Provides unique sets of exam-realistic practice questions * Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most
Author: Rue Green
Publisher: Cisco Press
ISBN: 0132660377
Category : Computers
Languages : en
Pages : 385
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Book Description
Cisco Unified Customer Voice Portal Building Unified Contact Centers Rue Green, CCIE® No. 9269 The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP). Now, one of the leading Cisco CVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more. CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures to support your designs. The author first explains CVP’s architecture, outlining its key advantages and opportunities for integration and illuminating the design challenges it presents. Next, he guides you through addressing each of these challenges, covering all CVP components and tools and offering detailed insights available in no other book. Using this book’s detailed working configurations and examples, you can minimize configuration errors, reduce downtime, strengthen monitoring, and drive maximum value from any CVP-based unified call center solution. Rue Green, CCIE No. 9269 (Routing & Switching and Voice), CISSP, MCSE, MCITP is a Technical Leader for the Customer Collaboration Service Line within Cisco Advanced Services, where he focuses on unified contact center architectures and deployment methodologies. He currently acts in a delivery architect role for Unified CVP, Unified ICM, and Cisco Unified Communications Manager for Unified Contact Center Solutions. He has spent the last 21 years working within different roles related to the architecture, design, and implementation of large voice and data networks, including several years working with complex contact center solutions. · Discover CVP’s powerful capabilities and advantages · Understand how CVP’s components fit together into a unified architecture · Utilize CVP native components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio · Integrate non-native components such as IOS devices, Unified ICM, UCM, content load balancers, and third-party servers · Choose the right deployment model for your organization · Implement detailed call flows for Standalone, Call Director, Comprehensive, and VRU-only deployment models · Design Unified CVP for high availability · Efficiently deliver media via streaming, caching, and other techniques · Address crucial sizing, QoS, network latency, and security considerations · Successfully upgrade from older versions or H.323 platforms · Isolate and troubleshoot faults in native and non-native CVP components · Design virtualized Unified CVP deployments using UCS This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Author: Gary Ford
Publisher: Pearson Education
ISBN: 1587141388
Category : Computers
Languages : en
Pages : 457
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Book Description
Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently. · Understand the Cisco Unified Contact Center product portfolio and platform architecture · Choose the right single-site, multi-site, or clustered deployment model for your environment · Take a lifecycle services approach to UCCE deployment and application configuration-–including preparation, planning, design, and implementation · Implement traditional, current-generation, and next-generation call routing · Master the latest best practices for call flow scripting · Understand UCCE’s nodes and distributed processes and build a clean system startup sequence · Design, implement, and deliver unified CM/IP IVR solutions · Set up and efficiently manage UCCE databases · Make the most of UCCE’s reporting tools · Create advanced applications with Data-Driven Routing · Effectively maintain any UCCE deployment, including older versions · Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Author: Adeel Ahmed
Publisher: Cisco Press
ISBN: 0132583062
Category : Computers
Languages : en
Pages : 676
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Book Description
VoIP Performance Management and Optimization A KPI-based approach to managing and optimizing VoIP networks IP Communications Adeel Ahmed, CCIE® No. 4574 Habib Madani Talal Siddiqui, CCIE No. 4280 VoIP Performance Management and Optimization is the first comprehensive, expert guide to managing, monitoring, troubleshooting, and optimizing large VoIP networks. Three leading Cisco VoIP experts bring together state-of-the-art techniques for ensuring that customer service level agreements (SLA) are consistently met or exceeded. The authors begin by reviewing how VoIP is deployed in enterprise and service provider networks and the performance tradeoffs and challenges associated with each leading VoIP deployment model. Next, they present a comprehensive approach to diagnosing problems in VoIP networks using key performance indicators (KPI) and proactively addressing issues before they impact service. In this book, you will find a proven tools-based strategy for gauging VoIP network health and maximizing performance and voice quality. You also will learn how to perform trend analysis and use the results for capacity planning and traffic engineering—thereby optimizing your networks for both the short- and long-term. The authors all work in the Cisco Advanced Services Group. Deploy, manage, monitor, and scale multivendor VoIP networks more effectively Integrate performance data from multiple VoIP network segments and service flows to effectively manage SLAs Use performance counters, call detail records, and call agent trace logs to gauge network health in real time Utilize dashboards to analyze and correlate VoIP metrics, analyze trends, and plan capacity Implement a layered approach to quickly isolate and troubleshoot both localized and systemic problems in VoIP networks Optimize performance in networks where the service provider owns the “last mile” connection Improve performance when VoIP is deployed over publicly shared infrastructure Manage performance in enterprise networks using both centralized and distributed call processing Plan media deployment for the best possible network performance Monitor trends, establish baselines, optimize existing resources, and identify emerging problems Understand and address common voice quality issues This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity. Category: Networking: Unified Communications Covers: Voice over IP Network Management
Author: Lee Dryburgh
Publisher: Cisco Press
ISBN: 9781587050404
Category : Computers
Languages : en
Pages : 756
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Book Description
A complete, practical guide to the world's most popular signaling system, including SIGTRAN, GSM-MAP, and Intelligent Networks. Provides in-depth coverage of the SS7 protocols, including implementation details Covers SS7 over IP (SIGTRAN) using real-world examples Covers SS7/C7 from both a North American and European perspective, providing a broad international understanding of the technology and associated standards Explains mobile wireless concepts and signaling, including mobile application part (MAP) Provides a thorough explanation of the Intelligent Network (IN) and associated protocols (INAP/AIN) Signaling System No. 7 (SS7) is a signaling network and protocol that is used globally to bring telecommunications networks, both fixed-line and cellular, to life. SS7 has numerous applications and is at the very heart of telecommunications. Setting up phone calls, providing cellular roaming and messaging, and supplying converged voice and data services are only a few of the ways that SS7 is used in the communications network. SS7 also provides the point of interconnection between converging voice and data networks. This transition, which affects everyone who works with the data network, has bolstered the need for practical and applied information on SS7. In short, anyone who is interested in telecommunications should have a solid understanding of SS7. Signaling System No. 7 (SS7/C7): Protocol, Architecture, and Services will help you understand SS7 from several perspectives. It examines the framework and architecture of SS7, as well as how it is used to provide today's telecommunications services. It also examines each level of the SS7 protocol-all the way down to the bit level of messages. In addition, the SIGTRAN standards are discussed in detail, showing the migration from SS7 to IP and explaining how SS7 information is transported over IP.
