Author: Mark O'Loughlin
Publisher: Van Haren
ISBN: 9087535724
Category : Education
Languages : en
Pages : 178
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Book Description
Note: This book is available in several languages: Japanese, English. The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world’s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.
Author: Marvin Waschke
Publisher: Apress
ISBN: 1430261676
Category : Computers
Languages : en
Pages : 369
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Book Description
Gain the practical knowledge you need to plan, design, deploy, and manage mixed cloud and on-premises IT management systems. Drawing on his experience as senior principal software architect at CA Technologies, Marvin Waschke lays out the nuts and bolts of the IT Infrastructure Library (ITIL)—the 5-volume bible of standard IT service management practices that is the single most important tool for aligning IT services with business needs. Many enterprise IT management applications, and the ways they are integrated, come directly from ITIL service management requirements. Types of integration include integrated reporting and dashboards, event-driven integration, device integration, and application data integration. Enterprise integration depends critically on high performance, scalability, and flexibility. Failure to integrate applications to service management requirements results in such wryly anticipated spectacles as the annual crash of the websites of Super Bowl advertisers such as Coca-Cola and Acura. Waschke weighs in on the debate between those who advocate integrating "best-of-breed" applications and those who favor a pre-integrated set of applications from a single vendor. He also rates the strengths and weaknesses of the major architectural patterns—central relational databases, service-oriented architecture (SOA), and enterprise data buses—for IT integration of service management applications. He examines the modifications to traditional service management that are required by virtualized systems of datacenter management and application design. Clouds present special problems for integration. How Clouds Hold IT Together details solutions for integration problems in private, community, and public clouds—especially problems with multi-tenant SaaS applications. Most enterprises are migrating to the cloud gradually rather than at one go. The transitional phase of mixed cloud and on-premises applications presents thorny problems for IT management. Waschke shows the reader how to normalize the performance and capacity measurements of concurrent traditional and cloud resources.
Author: Troy DuMoulin
Publisher: Van Haren
ISBN: 9087532210
Category : Education
Languages : en
Pages : 118
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Book Description
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard ‘service products’ enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
Author: Robert G. Picard
Publisher: Routledge
ISBN: 1135250340
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
Media product portfolios are rapidly becoming the predominant shared characteristic of media companies worldwide. The phenomenon involves firms from all kinds of media--newspapers, magazines, television, radio, cinema--and is found in enterprises ranging from small, local firms to large, globalized companies. This volume is the result of a coordinated effort of scholars in the United States and Europe to explore the characteristics, processes, challenges, and implications of media product portfolios. This book breaks new ground by introducing the concepts of product portfolio management and applying them to media companies in a comprehensive manner. It draws from knowledge and methods of analyzing product portfolio management in other industries, applies that knowledge to media industries, and analyzes current practices in media firms. The process and issues of portfolio strategy, development, and management are complex and wide ranging. The book explores the development of media product portfolios from an interdisciplinary perspective, providing insight from business, economic, organizational, and communication approaches. The book explores why and how firms develop portfolios, how company strategy and organizational development relate to portfolios, the role of leaders in developing portfolio activities, economic and economic geography issues in portfolios, production issues, challenges in managing multiple products and operations, issues of marketing and branding issues in portfolios, personnel implications, and the unique challenges in the internationalization of media portfolio operations.
Author: Troy DuMoulin
Publisher: Van Haren
ISBN: 9401801169
Category : Education
Languages : en
Pages : 117
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Book Description
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations.Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availabilityStandard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planningControls over consumption of services are enhancedThe fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
Author: Charles T. Betz
Publisher: Elsevier
ISBN: 0123850185
Category : Computers
Languages : en
Pages : 480
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Book Description
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). Using the concept of design patterns, the book then presents dozens of visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. Lean-oriented process analysis of IT management, carefully distinguished from an IT functional model Field-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architectures Integrated architecture for IT management systems Synthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way
Author: Troy DuMoulin
Publisher: Van Haren
ISBN: 9401801177
Category : Education
Languages : en
Pages : 171
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Book Description
Pink Elephant is the world leader in IT management best practices, offering solutions to public and private businesses worldwide, many of them listed in the Fortune 500. The Company specializes in improving the quality of IT services through the application of recognized frameworks, including the IT Infrastructure Library (ITIL®).
Author: Luigi Guiso
Publisher: MIT Press
ISBN: 9780262072212
Category : Business & Economics
Languages : en
Pages : 552
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Book Description
Theoretical and empirical analysis of the structure of household portfolios.
Author: Lukasz Snopek
Publisher: John Wiley & Sons
ISBN: 111997688X
Category : Business & Economics
Languages : en
Pages : 325
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Book Description
In the wake of the recent financial crisis, many will agree that it is time for a fresh approach to portfolio management. The Complete Guide to Portfolio Construction and Management provides practical investment advice for building a robust, diversified portfolio. Written by a high-profile investment adviser, this book reveals a practical portfolio management framework and new approach to portfolio construction based on four key market forces: macro, fundamental, technical, and behavioural. It is an insight that takes the focus off numbers, looking instead at the role of risk and behavior in finance. As we have seen with the recent finance meltdown, traditional portfolio management techniques are flawed. Investors need to understand those flaws and learn how to incorporate risk management and behavioral finance into their asset management strategies. With a foreword by industry leader Francois-Serge L'habitant, this is your one-stop guide, with new ways for you to manage, grow and preserve your investment portfolio, even in uncertain markets.
Author: Albert Anthony
Publisher: Packt Publishing Ltd
ISBN: 1788290798
Category : Computers
Languages : en
Pages : 247
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Book Description
In depth informative guide to implement and use AWS security services effectively. About This Book Learn to secure your network, infrastructure, data and applications in AWS cloud Log, monitor and audit your AWS resources for continuous security and continuous compliance in AWS cloud Use AWS managed security services to automate security. Focus on increasing your business rather than being diverged onto security risks and issues with AWS security. Delve deep into various aspects such as the security model, compliance, access management and much more to build and maintain a secure environment. Who This Book Is For This book is for all IT professionals, system administrators and security analysts, solution architects and Chief Information Security Officers who are responsible for securing workloads in AWS for their organizations. It is helpful for all Solutions Architects who want to design and implement secure architecture on AWS by the following security by design principle. This book is helpful for personnel in Auditors and Project Management role to understand how they can audit AWS workloads and how they can manage security in AWS respectively. If you are learning AWS or championing AWS adoption in your organization, you should read this book to build security in all your workloads. You will benefit from knowing about security footprint of all major AWS services for multiple domains, use cases, and scenarios. What You Will Learn Learn about AWS Identity Management and Access control Gain knowledge to create and secure your private network in AWS Understand and secure your infrastructure in AWS Understand monitoring, logging and auditing in AWS Ensure Data Security in AWS Learn to secure your applications in AWS Explore AWS Security best practices In Detail Mastering AWS Security starts with a deep dive into the fundamentals of the shared security responsibility model. This book tells you how you can enable continuous security, continuous auditing, and continuous compliance by automating your security in AWS with the tools, services, and features it provides. Moving on, you will learn about access control in AWS for all resources. You will also learn about the security of your network, servers, data and applications in the AWS cloud using native AWS security services. By the end of this book, you will understand the complete AWS Security landscape, covering all aspects of end - to -end software and hardware security along with logging, auditing, and compliance of your entire IT environment in the AWS cloud. Lastly, the book will wrap up with AWS best practices for security. Style and approach The book will take a practical approach delving into different aspects of AWS security to help you become a master of it. It will focus on using native AWS security features and managed AWS services to help you achieve continuous security and continuous compliance.
