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Author: NEBS Management
Publisher: Routledge
ISBN: 1136007938
Category : Business & Economics
Languages : en
Pages : 102
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Book Description
This workbook will enable managers to: · explain the meaning and significance of customer care; · identify their internal and external customers; · identify their customers' expectations and any areas in which they are failing to meet them; · provide an effective lead for their team in raising the standard of customer care; · ensure that they and theirr team members perform to a high standard in customer-contact situations.
Author: NEBS Management
Publisher: Routledge
ISBN: 1136007938
Category : Business & Economics
Languages : en
Pages : 102
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Book Description
This workbook will enable managers to: · explain the meaning and significance of customer care; · identify their internal and external customers; · identify their customers' expectations and any areas in which they are failing to meet them; · provide an effective lead for their team in raising the standard of customer care; · ensure that they and theirr team members perform to a high standard in customer-contact situations.
Author:
Publisher: Routledge
ISBN: 0750632984
Category : Business & Economics
Languages : en
Pages : 102
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Book Description
This workbook will enable managers to: · explain the meaning and significance of customer care; · identify their internal and external customers; · identify their customers' expectations and any areas in which they are failing to meet them; · provide an effective lead for their team in raising the standard of customer care; · ensure that they and theirr team members perform to a high standard in customer-contact situations.
Author: SEISMED Consortium
Publisher: IOS Press
ISBN: 9789051992649
Category : Health & Fitness
Languages : en
Pages : 260
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Book Description
The efficiency of modern health care relies more and more upon a computerised infrastructure. Open distributed information systems have started to bring professionals together from all over the world. On the one hand easy processing and communication of images, sound and texts will help to visualize and therefore treat illnesses and diseases efficiently, on the other hand the very ease of access and use can threaten patient privacy, accountability and health care professional secrecy. Developments in community care are responsible for the fact that many aspects of patient care are delivered outside the closed walls of a hospital and hence patient records must also be accessible and updated throughout the community. Therefore, the introduction of information technology should focus primarily on the improvement of the health of patients or, at least, not putting patients' health at risk. This means that the right data has to be available to the right person at the right time (availability). Information technology deeply affects the confidential relationship between patient and doctor, since it increasingly surrounds and mediates it. Information systems in health care establishments are increasingly developing towards an integrated system where various users can interact and communicate. The process of integration will cross the borders of local health care establishments and it will progressively expand, e.g., into patients' homes, into a European health care community, in order to support the mobility of patients, the exchange of medical and administrational data, transfer of bills and money.
Author: Mayumi Hayashi
Publisher: Routledge
ISBN: 1317319451
Category : History
Languages : en
Pages : 306
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Book Description
Across the globe, populations are getting older. Hayashi surveys the development of residential care in Britain and Japan from the 1920s onwards, using regional case studies, and taking into account the influence of traditions and cultural norms.
Author: Robert M. Kliegman
Publisher: Elsevier Health Sciences
ISBN: 0323263526
Category : Medical
Languages : en
Pages : 5109
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Book Description
After more than 75 years, Nelson Textbook of Pediatrics remains your indispensable source for definitive, state-of-the-art answers on every aspect of pediatric care. Embracing the new advances in science as well as the time-honored art of pediatric practice, this classic reference provides the essential information that practitioners and other care providers involved in pediatric health care throughout the world need to understand to effectively address the enormous range of biologic, psychologic, and social problems that our children and youth may face. Brand-new chapters and comprehensive revisions throughout ensure that you have the most recent information on diagnosis and treatment of pediatric diseases based on the latest recommendations and methodologies. Form a definitive diagnosis and create the best treatment plans possible using evidence-based medicine and astute clinical experiences from leading international authors—many new to this edition. A NEW layout provides superior portability and exceptional ease of use. Gain a more complete perspective. Along with a broader emphasis on imaging and molecular diagnoses and updated references, the new edition includes an increased focus on international issues to ensure relevance in pediatrics practice throughout the world. Effectively apply the latest techniques and approaches with complete updates throughout 35 new chapters, including: Innovations in Addressing Child Health and Survival in Low Income Settings; Developmental Domains and Theories of Cognition; The Reggio Emilia Educational Approach Catatonia ; Refeeding Syndrome; Altitude-associated Illness; Genetic Approaches to Rare and Undiagnosed Diseases; Healthcare−Associated Infections; Intrapartum and Peripartum Infections; Bath salts and other drugs of abuse; Small Fiber Polyneuropathy; Microbiome; Kingella kingae; Mitochondrial Neurogastrointestinal Encephalomyopathy; Nonalcoholic Fatty Liver Disease; Plagiocephaly; CNS Vasculitis; Anterior Cruciate Ligament Rupture; and Sports-Related Traumatic Brain Injury. Recognize, diagnose, and manage genetic and acquired conditions more effectively. A new Rehabilitation section with 10 new chapters, including: Evaluation of the Child for Rehabilitative Services; Severe Traumatic Brain Injury; Spinal Cord Injury and Autonomic Crisis Management; Spasticity; Birth Brachial Plexus Palsy; Traumatic and Sports-Related Injuries; Meningomyelocele; Health and Wellness for Children with Disabilities. Manage the transition to adult healthcare for children with chronic diseases through discussions of the overall health needs of patients with congenital heart defects, diabetes, and cystic fibrosis. Understand the principles of therapy and which drugs and dosages to prescribe for every disease.
Author: Alec Buchanan
Publisher: Oxford University Press
ISBN: 0198804563
Category : Law
Languages : en
Pages : 385
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Book Description
This new edition provides readers with a fresh, updated guide to the latest developments in the social context, management, and treatment of offenders in mental health care.
Author: National Examining Board for Supervision and Management
Publisher:
ISBN: 9780080938622
Category : Customer relations
Languages : en
Pages : 88
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Book Description
Author: NEBS Management
Publisher: Routledge
ISBN: 1136007946
Category : Business & Economics
Languages : en
Pages : 101
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Book Description
This workbook will enable managers to: · explain the meaning and significance of customer care; · identify their internal and external customers; · identify their customers' expectations and any areas in which they are failing to meet them; · provide an effective lead for their team in raising the standard of customer care; · ensure that they and theirr team members perform to a high standard in customer-contact situations.
Author: Robert M. Kliegman, MD
Publisher: Elsevier Health Sciences
ISBN: 1455775665
Category : Medical
Languages : en
Pages : 5111
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Book Description
After more than 75 years, Nelson Textbook of Pediatrics remains your indispensable source for definitive, state-of-the-art answers on every aspect of pediatric care. Embracing the new advances in science as well as the time-honored art of pediatric practice, this classic reference provides the essential information that practitioners and other care providers involved in pediatric health care throughout the world need to understand to effectively address the enormous range of biologic, psychologic, and social problems that our children and youth may face. Brand-new chapters and comprehensive revisions throughout ensure that you have the most recent information on diagnosis and treatment of pediatric diseases based on the latest recommendations and methodologies. "The coverage of such a wide range of subjects relating to child health makes this textbook still the gold standard and companion for all pediatricians across the world." Reviewed by Neel Kamal, Sept 2015 "All in all, this is an excellent and detailed paediatric review textbook which represents excellent value for money..truly a textbook for the global community" Reviewed by glycosmedia.com, Sept 2015 Form a definitive diagnosis and create the best treatment plans possible using evidence-based medicine and astute clinical experiences from leading international authors-many new to this edition. A NEW two-volume layout provides superior portability and exceptional ease of use. Gain a more complete perspective. Along with a broader emphasis on imaging and molecular diagnoses and updated references, the new edition includes an increased focus on international issues to ensure relevance in pediatrics practice throughout the world. Effectively apply the latest techniques and approaches with complete updates throughout 35 new chapters, including: Innovations in Addressing Child Health and Survival in Low Income Settings; Developmental Domains and Theories of Cognition; The Reggio Emilia Educational Approach Catatonia ; Refeeding Syndrome; Altitude-associated Illness; Genetic Approaches to Rare and Undiagnosed Diseases; Healthcare?Associated Infections; Intrapartum and Peripartum Infections; Bath salts and other drugs of abuse; Small Fiber Polyneuropathy; Microbiome; Kingella kingae; Mitochondrial Neurogastrointestinal Encephalomyopathy; Nonalcoholic Fatty Liver Disease; Plagiocephaly; CNS Vasculitis; Anterior Cruciate Ligament Rupture; and Sports-Related Traumatic Brain Injury. Recognize, diagnose, and manage genetic and acquired conditions more effectively. A new Rehabilitation section with 10 new chapters, including: Evaluation of the Child for Rehabilitative Services; Severe Traumatic Brain Injury; Spinal Cord Injury and Autonomic Crisis Management; Spasticity; Birth Brachial Plexus Palsy; Traumatic and Sports-Related Injuries; Meningomyelocele; Health and Wellness for Children with Disabilities. Manage the transition to adult healthcare for children with chronic diseases through discussions of the overall health needs of patients with congenital heart defects, diabetes, and cystic fibrosis. Understand the principles of therapy and which drugs and dosages to prescribe for every disease. Expert Consult eBook version included with purchase. This enhanced eBook experience allows you to search all of the text, figures, and references from the book on a variety of devices.
Author: Jan Harding
Publisher: English Heritage
ISBN: 1848021755
Category : Social Science
Languages : en
Pages : 976
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Book Description
The Raunds Area Project investigated more than 20 Neolithic and Bronze Age monuments in the Nene Valley. From c 5000 BC to the early 1st millennium cal BC a succession of ritual mounds and burial mounds were built as settlement along the valley sides increased and woodland was cleared. Starting as a regular stopping-place for flint knapping and domestic tasks, first the Long Mound, and then Long Barrow, the north part of the Turf Mound and the Avenue were built in the 5th millennium BC. With the addition of the Long Enclosure, the Causewayed Ring Ditch, and the Southern Enclosure, there was a chain of five or six diverse monuments stretched along the river bank by c 3000 cal BC. Later, a timber platform, the Riverside Structure, was built and the focus of ceremonial activity shifted to the Cotton 'Henge', two concentric ditches on the occupied valley side. From c 2200 cal BC monument building accelerated and included the Segmented Ditch Circle and at least 20 round barrows, almost all containing burials, at first inhumations, then cremations down to c 1000 cal BC, by which time two overlapping systems of paddocks and droveways had been laid out. Finally, the terrace began to be settled when these had gone out of use, in the early 1st millennium cal BC. This second volume of the Raunds Area Project, published as a CD, comprises the detailed reports on the environmental archaeology, artefact studies, geophysics and chronology.
