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Author: Adam Grummit
Publisher: Van Haren
ISBN: 9087535198
Category : Education
Languages : en
Pages : 234
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Book Description
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world’s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it – benefits and cost-benefit analysis how to do it – data-flows and activities who does it – roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan
Author: Adam Grummit
Publisher: Van Haren
ISBN: 9087535198
Category : Education
Languages : en
Pages : 234
Get Book
Book Description
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world’s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it – benefits and cost-benefit analysis how to do it – data-flows and activities who does it – roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan
Author: Jerry Manas
Publisher: McGraw Hill Professional
ISBN: 0071836195
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
THE DEFINITIVE GUIDE TO MAXIMIZING LIMITED RESOURCES TO INNOVATE AND GROW Trying to accomplish too much with too few resources has become almost customary in business today. More often than not, though, all that we "accomplish" is delayed projects, mass confusion, and missed opportunities--not the achievement of business goals. The Resource Management and Capacity Planning Handbook helps you tackle the critical challenges of resource management and capacity planning head on by providing a proven tool for making the leap from chaos to control: the Capacity Quadrant, a framework for addressing visibility, prioritization, optimization of existing resources, and integrated planning and governance. The Resource Management and Capacity Planning Handbook demystifies the complexities of resource capacity and demand management and offers clear ways for maximizing your limited resources to drive business growth and sustainability. This groundbreaking guide includes: The latest benchmark data from a comprehensive study of resource management Case studies from organizations that have used the book's methods with great success Tools for overcoming common barriers and making decisions involving time capture, resource assignments, and competing priorities Recommendations on ownership of the organization's resource management and capacity planning functions Considerations for addressing the human side of resource management and capacity planning The Resource Management and Capacity Planning Handbook gives you the information, insight, and proven methods to take your company where it has never been before. PRAISE FOR THE RESOURCE MANAGEMENT AND CAPACITY PLANNING HANDBOOK "There are lots of leadership books, scores of human resources books, and plenty of project and portfolio management books. This is the first book dedicated to what is essentially the drivetrain of organizations--the effective use of its people toward its most important activities. This is Manas's best and most ambitious book yet." -- Judith E. Glaser, CEO, Benchmark Communications, Inc.; Chairman of The Creating WE Institute; and author of the bestselling Conversational Intelligence "Jerry's book and the Capacity Quadrant model he outlines give you a realistic view of your workforce and an approach to maximizing the 'people power' in your organization that's easy to understand and apply. It could very well help transform your company and make you a hero in the process!" -- Dave Garrett, President and CEO, ProjectManagement.com "Unlike lifeless products, people skills and capacity are difficult to measure and vary widely between 'good' days and 'bad' days. Manas steps nimbly through this minefield with solid evidence and practical advice--all laced together in an easy-to-read style." -- R. Max Wideman FCSCE, FEIC, FICE, FPMI "It didn't take me too long into reading when I realized how much we really needed this book. I wish we had it when we started implementing Resource Capacity Planning and Investment Planning. I will make sure all of my staff members have copies." -- Gary Merrifield, PMP, Manager, IT Project Delivery and Quality Assurance, Blue Cross Blue Shield of Louisiana "A great guide to the most important topic in management: how to maximize your limited people resources." -- Hans Heuschkel, Senior Business Intelligence Analyst/Project Manager, Swiss insurance company
Author: Rajan Suri
Publisher: CRC Press
ISBN: 1351170759
Category : Business & Economics
Languages : en
Pages : 436
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Book Description
POLCA (Paired-cell Overlapping Loops of Cards with Authorization) is a card-based visual control system that manages the flow of jobs through the shop floor: at each operation, it controls which job should be worked on next to meet delivery targets. POLCA ensures that upstream operations use their capacity effectively by working on jobs that are needed downstream, while at the same time preventing excessive work-in-process (WIP) build-ups when bottlenecks appear unexpectedly. POLCA is particularly suited to companies manufacturing high-mix, low-volume and customized products. Such companies struggle with long lead times, late deliveries, and daily expediting to meet delivery dates. ERP systems are not designed to deal with this highly variable environment, and add-on software such as Finite Capacity Scheduling systems can require complex installation. Also, the Kanban system does not work well with low-volume or custom production. POLCA has delivered impressive results in such environments. It does not require any complex software implementation: it can be used without an ERP system or it can seamlessly complement an existing ERP system. This book: Provides a step-by-step roadmap on how to implement POLCA; invaluable for both companies that wish to implement POLCA as well as consultants and academics advising such companies. Explains the concepts in practical and easy-to-understand terms by showing detailed shop-floor examples. Includes more than 100 illustrations for understanding how POLCA works as well as for elaborating on details of the implementation steps. Contains case studies written by company owners and executives documenting their POLCA implementation process and the results achieved in various industries in six countries.
Author: Dominic Ogbonna
Publisher: Booklocker.com
ISBN: 9781634927574
Category :
Languages : en
Pages : 260
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Book Description
Most often we are told the "what and why" of capacity management, but not how to make it happen. This book provides good practical approach on how to implement the process, with a view to bringing its benefits to the organization. Capacity management is incomplete without business driven capacity planning.
Author: Gerardus Blokdyk
Publisher: Createspace Independent Publishing Platform
ISBN: 9781976300400
Category :
Languages : en
Pages : 124
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Book Description
This exclusive Service Capacity Management Self-Assessment will make you the established Service Capacity Management domain Expert by revealing just what you need to know to be fluent and ready for any Service Capacity Management challenge. How do I reduce the effort in the Service Capacity Management work to be done to get problems solved? How can I ensure that plans of action include every Service Capacity Management task and that every Service Capacity Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Capacity Management opportunity costs are low? How can I deliver tailored Service Capacity Management advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerardus Blokdyk. Blokdyk ensures all Service Capacity Management essentials are covered, from every angle: the Service Capacity Management Self-Assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Service Capacity Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Capacity Management practitioners. Their mastery, combined with the uncommon elegance of the Self-Assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Capacity Management are maximized with professional results. Your purchase includes access to the $249 value Service Capacity Management Self-Assessment Dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author: Gerardus Blokdyk
Publisher:
ISBN: 9781489190161
Category :
Languages : en
Pages : 0
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Book Description
Author: Gerardus Blokdyk
Publisher: Createspace Independent Publishing Platform
ISBN: 9781976295508
Category :
Languages : en
Pages : 124
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Book Description
This exclusive Patient Throughput and Capacity Management Self-Assessment will make you the reliable Patient Throughput and Capacity Management domain Standout by revealing just what you need to know to be fluent and ready for any Patient Throughput and Capacity Management challenge. How do I reduce the effort in the Patient Throughput and Capacity Management work to be done to get problems solved? How can I ensure that plans of action include every Patient Throughput and Capacity Management task and that every Patient Throughput and Capacity Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Patient Throughput and Capacity Management opportunity costs are low? How can I deliver tailored Patient Throughput and Capacity Management advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerardus Blokdyk. Blokdyk ensures all Patient Throughput and Capacity Management essentials are covered, from every angle: the Patient Throughput and Capacity Management Self-Assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Patient Throughput and Capacity Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Patient Throughput and Capacity Management practitioners. Their mastery, combined with the uncommon elegance of the Self-Assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Patient Throughput and Capacity Management are maximized with professional results. Your purchase includes access to the $249 value Patient Throughput and Capacity Management Self-Assessment Dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9781489141064
Category :
Languages : en
Pages :
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Book Description
This exclusive Service Capacity Management Self-Assessment will make you the established Service Capacity Management domain Expert by revealing just what you need to know to be fluent and ready for any Service Capacity Management challenge. How do I reduce the effort in the Service Capacity Management work to be done to get problems solved? How can I ensure that plans of action include every Service Capacity Management task and that every Service Capacity Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Capacity Management opportunity costs are low? How can I deliver tailored Service Capacity Management advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerardus Blokdyk. Blokdyk ensures all Service Capacity Management essentials are covered, from every angle: the Service Capacity Management Self-Assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Service Capacity Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Capacity Management practitioners. Their mastery, combined with the uncommon elegance of the Self-Assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Capacity Management are maximized with professional results. Your purchase includes access to the $249 value Service Capacity Management Self-Assessment Dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author: Larry Klosterboer
Publisher: Pearson Education
ISBN: 0132480026
Category : Business & Economics
Languages : en
Pages : 456
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Book Description
The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile
Author: Rajan Suri
Publisher: Taylor & Francis
ISBN: 1351170740
Category : Business & Economics
Languages : en
Pages : 417
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Book Description
POLCA (Paired-cell Overlapping Loops of Cards with Authorization) is a card-based visual control system that manages the flow of jobs through the shop floor: at each operation, it controls which job should be worked on next to meet delivery targets. POLCA ensures that upstream operations use their capacity effectively by working on jobs that are needed downstream, while at the same time preventing excessive work-in-process (WIP) build-ups when bottlenecks appear unexpectedly. POLCA is particularly suited to companies manufacturing high-mix, low-volume and customized products. Such companies struggle with long lead times, late deliveries, and daily expediting to meet delivery dates. ERP systems are not designed to deal with this highly variable environment, and add-on software such as Finite Capacity Scheduling systems can require complex installation. Also, the Kanban system does not work well with low-volume or custom production. POLCA has delivered impressive results in such environments. It does not require any complex software implementation: it can be used without an ERP system or it can seamlessly complement an existing ERP system. This book: Provides a step-by-step roadmap on how to implement POLCA; invaluable for both companies that wish to implement POLCA as well as consultants and academics advising such companies. Explains the concepts in practical and easy-to-understand terms by showing detailed shop-floor examples. Includes more than 100 illustrations for understanding how POLCA works as well as for elaborating on details of the implementation steps. Contains case studies written by company owners and executives documenting their POLCA implementation process and the results achieved in various industries in six countries.
