Official Gazette of the United States Patent and Trademark Office PDF Download
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Author:
Publisher:
ISBN:
Category : Trademarks
Languages : en
Pages : 966
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Book Description
Author:
Publisher:
ISBN:
Category : Trademarks
Languages : en
Pages : 966
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Book Description
Author:
Publisher:
ISBN:
Category : Outdoor recreation
Languages : en
Pages : 628
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Book Description
Author: United States. Forest Service. Northern Research Station
Publisher:
ISBN:
Category : Forests and forestry
Languages : en
Pages : 632
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Book Description
Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 664
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Book Description
Author:
Publisher: Journal of Information Systems Engineering and Business Intelligence
ISBN:
Category :
Languages : en
Pages : 112
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Book Description
Journal of Information System Engineering and Business Intelligence (JISEBI) focuses on Information System Engineering and its implementation, Business Intelligence, and its application. JISEBI is an international, peer review, electronic, and open access journal. JISEBI is seeking an original and high-quality manuscript. Information System Engineering is a multidisciplinary approach to all activities in the development and management of information system aiming to achieve organization goals. Business Intelligence (BI) focuses on techniques to transfer raw data into meaningful information for business analysis purposes, such as decision making, identification of new opportunities, and the implementation of business strategy. The goal of BI is to achieve a sustainable competitive advantage for businesses.
Author:
Publisher: Emerald Group Publishing
ISBN: 1846630282
Category : Benchmarking (Management)
Languages : en
Pages : 163
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Book Description
Benchmarking is defined as "an improvement process in which a company measures its performance against that of best-in-class companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance." (Bemowski, 1992, p. 20). Under the best of circumstances, benchmarking can be difficult, time-consuming, and costly. Service benchmarking is made more difficult than benchmarking in manufacturing because it appears that those things which are important to the customer may differ significantly from one service industry to another (Sower, et al., 2001). Because of the question about the universality of the definition of quality in the service industry and the impact on benchmarking activities, the editors obtained as broad a cross-section of papers for this special issue as possible. The industries represented by the nine papers in this issue cover a broad spectrum of service industries from sports to banking; from laboratory services to hospitality and tourism.
Author: Peter Hernon
Publisher: American Library Association
ISBN: 0838910211
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
This classic book is brought fully up to date as Hernon and Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, challenging librarians to think about customer service in new ways.
Author: Illinois Commerce Commission
Publisher:
ISBN:
Category : Benchmarking (Management)
Languages : en
Pages : 132
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Book Description
Author: Robert Lamb
Publisher: Lulu.com
ISBN: 0557463483
Category : Business & Economics
Languages : en
Pages : 159
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Book Description
This book is intended for non-technical business executives and professionals wishing to understand the relevance of customer contact to business profitability. The author intends to illustrate in common vernacular of how a service first, customer oriented approach to customer contact can positively affect your company’s bottom line. This book provides the conceptual basis and supporting logic for developing a business case for transforming and optimizing your contact center as a strategic initiative. The focus on the “so what†portion of the contact center discussion, and will stay away from the nuts and bolts detail of how to select or to implement the technology.
Author: Wang, John
Publisher: IGI Global
ISBN: 1466626801
Category : Business & Economics
Languages : en
Pages : 420
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Book Description
With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.
