Business Results Through Essential Skills and Literacy

Business Results Through Essential Skills and Literacy PDF Author: Canadian Manufacturers & Exporters
Publisher:
ISBN:
Category :
Languages : en
Pages : 104

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Book Description
This Canadian guidebook was produced by the Canadian Manufacturers and Exporters association to help businesses assess literacy needs in their own organizations and to develop a compelling business case for companies trying to create or support their own workplace literacy programs. It is intended to support those who are considering the examination of, and possible investment in, the skill sets of their workforce. This guidebook is designed to: * Provide a clear picture of what “literacy” and “essential skills” mean and explain where we stand in Canada and in Canadian workplaces with respect to literacy and essential skills * Raise awareness of the potential for employee essential skills issues to affect an organisation’s productivity and ability to change and adapt * Help decision-makers in an organization identify the business benefits and understand why addressing and improving employee essential skills can lead to shareholder value, improved operations, and better bottom line results * Allow decison-makers to evaluate where an organisation is now * Provide guidance and tools to help an organisation conduct internal assessments to identify current essential skill levels and needed improvements * Assist an organisation in developing action plans to help and encourage employees to improve their essential skill levels in a way that improves business results Table of contents Introduction * Who Should Read This Guidebook? * Why Talk About Literacy & Essential Skills in the Workplace? * Guidebook Format * Implementing a Literacy/Essential Skills Program: Process Overview Part I - Literacy & Essential Skills in Business * About Literacy & Essential Skills: A Primer * The Role of Literacy & Essential Skills in the Successful Canadian Business * The Business Benefits of Improving Literacy & Essential Skills * Business Case Drivers * The Champions: Literacy/Essential Skills Success Stories Part II - Taking Action: A Workplace Literacy/Essential Skills Program Workbook A. Assessing Your Situation & Building the Business Case * Introduction * Literacy & Essential Skills Program Key Success Factors * Your Workplace Literacy/Essential Skills Needs: Now and in the Future * Raising Awareness * Identifying Signs of Literacy Issues Worksheet * Evaluating Your Future Literacy/Essential Skills Needs Worksheet * Developing Your Business Case Worksheet B. Planning Your Program * Introduction * Literacy Training & Workplace Skills Development * Literacy & Essential Skills Programs: Learning from Others * Program Planning C. Implementing & Evaluating Your Program APPENDICES * A. Context for Literacy: The International Adult Literacy Survey (IALS) * B. Where We Stand: Canada’s Results in the IALS * C. Databases, Guides & Toolkits.

Business Results Through Essential Skills and Literacy

Business Results Through Essential Skills and Literacy PDF Author: Canadian Manufacturers & Exporters
Publisher:
ISBN:
Category :
Languages : en
Pages : 104

Get Book Here

Book Description
This Canadian guidebook was produced by the Canadian Manufacturers and Exporters association to help businesses assess literacy needs in their own organizations and to develop a compelling business case for companies trying to create or support their own workplace literacy programs. It is intended to support those who are considering the examination of, and possible investment in, the skill sets of their workforce. This guidebook is designed to: * Provide a clear picture of what “literacy” and “essential skills” mean and explain where we stand in Canada and in Canadian workplaces with respect to literacy and essential skills * Raise awareness of the potential for employee essential skills issues to affect an organisation’s productivity and ability to change and adapt * Help decision-makers in an organization identify the business benefits and understand why addressing and improving employee essential skills can lead to shareholder value, improved operations, and better bottom line results * Allow decison-makers to evaluate where an organisation is now * Provide guidance and tools to help an organisation conduct internal assessments to identify current essential skill levels and needed improvements * Assist an organisation in developing action plans to help and encourage employees to improve their essential skill levels in a way that improves business results Table of contents Introduction * Who Should Read This Guidebook? * Why Talk About Literacy & Essential Skills in the Workplace? * Guidebook Format * Implementing a Literacy/Essential Skills Program: Process Overview Part I - Literacy & Essential Skills in Business * About Literacy & Essential Skills: A Primer * The Role of Literacy & Essential Skills in the Successful Canadian Business * The Business Benefits of Improving Literacy & Essential Skills * Business Case Drivers * The Champions: Literacy/Essential Skills Success Stories Part II - Taking Action: A Workplace Literacy/Essential Skills Program Workbook A. Assessing Your Situation & Building the Business Case * Introduction * Literacy & Essential Skills Program Key Success Factors * Your Workplace Literacy/Essential Skills Needs: Now and in the Future * Raising Awareness * Identifying Signs of Literacy Issues Worksheet * Evaluating Your Future Literacy/Essential Skills Needs Worksheet * Developing Your Business Case Worksheet B. Planning Your Program * Introduction * Literacy Training & Workplace Skills Development * Literacy & Essential Skills Programs: Learning from Others * Program Planning C. Implementing & Evaluating Your Program APPENDICES * A. Context for Literacy: The International Adult Literacy Survey (IALS) * B. Where We Stand: Canada’s Results in the IALS * C. Databases, Guides & Toolkits.

UPSKILL: A Credible Test of Workplace Literacy and Essential Skills Training. Technical Report

UPSKILL: A Credible Test of Workplace Literacy and Essential Skills Training. Technical Report PDF Author: Sophie Hebert
Publisher:
ISBN:
Category :
Languages : en
Pages : 173

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Book Description
The report (173 pages), from the Social Research and Demonstration Corporation, summarises the findings of the UPSKILL demonstration project which aimed to provide a credible test of the effectiveness of workplace literacy and essential skills training by measuring its impacts on workers and firms and estimating the return on investment for all those engaged. The researchers found that UPSKILL provides a rigorous test for workplace Essential Skills training, UPSKILL firms earned a 23 per cent rate of return on training investment and there were positive returns on investment for employees and government. The effects of Literacy and Essential Skills training on workers included: increased literacy scores; improved job performance; increased job retention; and improved health and wellbeing. The effects were greater for employees with lower pre-training skills. The effects of Literacy and Essential Skills training on firms included: increased customer satisfaction; cost savings and productivity gains; increased revenues. The benefits were achieved with modest investment of workers' time. Larger impacts were seen in firms with greater breadth of business needs. The report goes on to describe the conditions for success for the provider - business partnership. These include: understanding worker and business needs is key to maximising return-on-investment; firms' commitment to learning and training matters; trust and workers' receptivity to learning also matters; and alignment with business needs through effective customisation. Table of contents: * Highlights (Effects of Literacy and Essential Skills training on workers. Effects of Literacy and Essential Skills training on firms. Conditions for success) * Chapter 1: Background (Encouraging employer investments in LES training. Establishing the business case for workplace LES training. Objectives and research questions. Target groups. Research design. Research framework) * Chapter 2: Recruitment and profile of firms and workers (Summary of findings. Recruitment of firms and employer data collection. Baseline business and performance needs of firms. Employee recruitment and data collection. Profile of participating workers. Baseline Essential Skills and performance levels. Comparability of program and control groups) * Chapter 3: Training take-up and duration (Summary of findings. Training take-up. Comparing trainees and non-trainees. Amount of training offered and received. Training delivery: self-directed activities and training modules. Implementing UPSKILL: program fidelity and lessons learned) * Chapter 4: Impacts on Essential Skills and job performance (Summary of findings. Data sources. Mean impacts on document use and numeracy scores. Distributional impacts on document use levels. Job performance and industry certification. Impacts on employee performance, by business objective) * Chapter 5: Impacts on psychosocial outcomes (Summary of findings. Psychological capital: Attitudinal indicators. Behavioural indicators of increased learning and literacy practice. Social capital: Networks and social resources) * Chapter 6: Impacts on employment and earnings (Summary of findings. Job retention and unemployment. Employment: weeks worked, hours, and wages. Primary versus secondary jobs: work vs. self-employment. Expectations: hours of work, wages, job loss, and EI/SA receipt) * Chapter 7: Impacts on health and well-being (Summary of findings. Health literacy practices. Physical health. Mental health and stress. Absenteeism and working while unwell. Life satisfaction) * Chapter 8: Impacts on business outcomes (Summary of findings. Guest satisfaction: service quality, complaints, and customer loyalty. Sources of revenue: occupancy, food and beverage sales, ancillary spending. Cost savings: staff efficiency, supervisory costs, and hiring expenses. Human Resources: job satisfaction, receptivity to learning, retention) * Chapter 9: Return on investment: a cost-benefit analysis (Summary of findings. Methodology, data sources, and accounting framework. Limitations. UPSKILL implementation: program design and delivery costs. Impacts of UPSKILL on participants and firms: benefits and costs. Net benefits and costs, by stakeholder. ROI under cost-sharing alternatives. Extended model: valuing impacts on intangibles) * Chapter 10: Conditions for success - an explanatory analysis (Summary of findings. Differences in the impacts, by demographic characteristics. Differences in impacts, by key mediating factors and workplace context. Customization and training process: importance of business alignment) * Chapter 11: Conclusions and policy implications (The decision to train. Engagement in learning activities. Effects of LES training on workers. Effects of LES training on firms. Return on investment. Conditions for LES training success. Policy implications) * Appendix A: Random assignment, non-response analysis, and regression adjustment * Appendix B: Analysis of the implementation.

Workplace Essential Skills

Workplace Essential Skills PDF Author:
Publisher:
ISBN:
Category : Education and training services industry
Languages : en
Pages : 588

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Book Description


PISA 2012 Results: Students and Money (Volume VI) Financial Literacy Skills for the 21st Century

PISA 2012 Results: Students and Money (Volume VI) Financial Literacy Skills for the 21st Century PDF Author: OECD
Publisher: OECD Publishing
ISBN: 9264208097
Category :
Languages : en
Pages : 204

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Book Description
This sixth volume of PISA 2012 results examines 15-year-old students’ performance in financial literacy in the 18 countries and economies that participated in this optional assessment.

Meeting Expectations

Meeting Expectations PDF Author: Boris Palameta
Publisher:
ISBN: 9781927634059
Category : Employees
Languages : en
Pages : 0

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Book Description
"The Measures of Success (MoS) project set out to develop, implement, and present the results of an evaluation model that could assess longer-term outcomes of workplace education programs for increasing literacy and Essential Skills. The model was tested at 18 work sites in Manitoba and Nova Scotia and included training programs that have been offered to employers over a number of years as well as several first time initiatives. ... An earlier implementation report submitted to the project's Steering Committee (SRDC, 2012) described the process of recruitment and training delivery and provided a baseline profile of the participant sample and pre-training conditions within each of the 18 participating business. The research framework and baseline data were used to illustrate alternative hypotheses about how various conditions may influence the likelihood of observing post-training outcomes in different contexts. That report also offered early observations about data quality. This report builds on these early findings through an analysis of post-training outcomes. The focus is on the longer-term results from the final follow-up at 6-months after training onset. Some contrasts are made with the early 3-month data when they help inform the findings"--Introduction.

Information Literacy and Workplace Performance

Information Literacy and Workplace Performance PDF Author: Tom W. Goad
Publisher: Bloomsbury Publishing USA
ISBN: 0313076626
Category : Business & Economics
Languages : en
Pages : 246

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Book Description
Today's workplace demands skills for a knowledgeable, productive use of information. Success, both personal and organizational, comes from finding what is essential and optimizing its effectiveness. Goad teaches readers how to swim in a potentially overwhelming sea of data. Information literacy—the ability to recognize the need for information, to locate, access, select, and apply it—was once an academic matter. Nowadays, this critical array of skills concerns anyone working in a knowledge-based environment. This easy-to-read, lucid guide attends to basic skills, thinking and decision-making, creativity enhancement, innovation and risk taking, computer literacy, subject matter literacy, learning how to learn, and securement of on-the-job help. As a special bonus, Goad discusses an unusual but highly relevant topic: how do we place work into the framework of our lives, and how can information literacy help? Both public and private sectors will find this an important resource for people at all organizational levels, making it a must have for anyone whose world is built on information.

Workplace Literacy

Workplace Literacy PDF Author: Susan Imel
Publisher:
ISBN: 9780788108020
Category :
Languages : en
Pages : 0

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Book Description
Begins with an overview of trends and issues, followed by tips on locating and selecting resources. Descriptions of selected workplace literacy programs illustrate various aspects of program development. List of resource organizations on a state-by-state guide to literacy documents. Includes an annotated bibliography.

Museums, libraries, and 21st century skills

Museums, libraries, and 21st century skills PDF Author:
Publisher:
ISBN:
Category : Libraries and education
Languages : en
Pages : 44

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Book Description


The Personal MBA

The Personal MBA PDF Author: Josh Kaufman
Publisher: Penguin
ISBN: 1101446080
Category : Business & Economics
Languages : en
Pages : 422

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Book Description
Master the fundamentals, hone your business instincts, and save a fortune in tuition. The consensus is clear: MBA programs are a waste of time and money. Even the elite schools offer outdated assembly-line educations about profit-and-loss statements and PowerPoint presentations. After two years poring over sanitized case studies, students are shuffled off into middle management to find out how business really works. Josh Kaufman has made a business out of distilling the core principles of business and delivering them quickly and concisely to people at all stages of their careers. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. In The Personal MBA, he shares the essentials of sales, marketing, negotiation, strategy, and much more. True leaders aren't made by business schools-they make themselves, seeking out the knowledge, skills, and experiences they need to succeed. Read this book and in one week you will learn the principles it takes most people a lifetime to master.

Workplace Basics

Workplace Basics PDF Author: Anthony Patrick Carnevale
Publisher:
ISBN:
Category : Employees
Languages : en
Pages : 44

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Book Description
Summaries a portion of the research conducted under a two-year joint project of the American Society for Training and Development and the U.S. Department of Labor.