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Author: Richard Normann
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery system, image, and culture. Growth strategies and the nature of innovation are analyzed and amply illustrated. The role and principles of good leadership in service organizations form a crucial area of discourse. Topics such as the use of image and culture as management instruments, effective and persuasive communications, and ``high social technology'' are also explored.
Author: Richard Normann
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 216
Get Book Here
Book Description
Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery system, image, and culture. Growth strategies and the nature of innovation are analyzed and amply illustrated. The role and principles of good leadership in service organizations form a crucial area of discourse. Topics such as the use of image and culture as management instruments, effective and persuasive communications, and ``high social technology'' are also explored.
Author: Dr. Jameel Ahmed
Publisher: Notion Press
ISBN: 163957431X
Category : Business & Economics
Languages : en
Pages : 284
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Book Description
The business environment is a commonly used term and highlights all the factors and forces that can possibly affect the business. The business environment in the modern world is as dynamic as it can be. The constantly changing demands and trends affect businesses immensely, along with the change in the demands, the environment of the business needs to be in sync with the work environment to make sure the operations run as seamlessly as possible. The book is an epic piece of writing and highlights all the factors and external constraints to make it a life-changing read for anyone who wants to succeed in the competitive business market. If you want to see yourself as a successful business person, grab your copies to learn more!
Author: Lawrence J. Gitman
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 1455
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Book Description
Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
Author: Thomas Henry Magness, IV.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781533576545
Category :
Languages : en
Pages : 252
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Book Description
Every year, ineffective leadership costs American companies hundreds of millions of dollars in lost revenue, missed opportunities, preventable waste, and poor personnel decisions. How's your leadership? Are you getting the results you need? If not, maybe it's time for some basic training in leadership fundamentals. Drawing on over 25 years of military service, Tom Magness offers lessons learned in one of the world's foremost leadership laboratories: the U.S. Army. From the unforgiving environment of the National Training Center to Ranger training in the Florida swamps to the life-and-death stakes of combat operations in Iraq and Afghanistan, Leader Business examines how executives can use military leadership principles to achieve success in any organization. Leader Business takes the same proven four-step framework the Army uses to develop its leaders and applies it to the business world. You'll learn how to: * Plan an ambitious vision and get employee buy-in. * Prepare your team for "battle" by empowering them to take ACTION. * Execute winning strategies and adapt to changing conditions. * Learn the right lessons from every situation. These are the same battle-tested leadership practices used by the military leaders who earn high marks from the nation they serve. That's the power of Leader Business.
Author: Gillian Watson
Publisher: Kogan Page Publishers
ISBN: 1843983656
Category : Business & Economics
Languages : en
Pages : 563
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Book Description
Mapped to the CIPD Level 7 Advanced module of the same name, Developing Skills for Business Leadership focuses on three core areas for successful professional development and practice: managing yourself and others, transferable managerial skills and postgraduate study skills. Each skill is covered both conceptually and practically by a subject area expert to help all readers analyze and critically evaluate, manage more effectively, make sound and justifiable decisions and lead and influence others. Covering key concepts such as developing your professional identity, effective management of interpersonal relationships at work, people management and interpreting financial information, this fully updated 2nd edition of Developing Skills for Business Leadership is ideal for all postgraduate business students taking a module in professional development, career development or management skills. Integrating IT skills into each chapter, it includes a new chapter on reflecting and coaching, updated references to the CIPD's HR Profession Map, additional coverage of stress, health and wellbeing and an enhanced international dimension throughout the text. Online supporting resources include an instructor's manual and lecture slides as well as additional case studies, and sample assignments, checklists and exam guides lecturers can use in their teaching.
Author: Edward T. Reilly
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081442001X
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
The collective wisdom of The American Management Association-right at your fingertips.
Author: Wang, Victor C. X.
Publisher: IGI Global
ISBN: 1522510508
Category : Business & Economics
Languages : en
Pages : 1895
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Book Description
Strategic leadership techniques are the cornerstone to positive growth and prosperity within businesses and organizations. Implementing new management strategies and practices helps to ensure managers are optimizing their resources and driving innovation. The Encyclopedia of Strategic Leadership and Management investigates emergent administrative techniques and business practices being utilized within corporate and educational settings. Highlighting empirical research and best practices within the field, this encyclopedia will be an authoritative reference source for students, researchers, faculty, librarians, managers, and leaders across various disciplines and cultures.
Author: Jussi Ilari Kantola
Publisher: Springer Nature
ISBN: 3030507912
Category : Technology & Engineering
Languages : en
Pages : 654
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Book Description
This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Discussing ontologies, intelligent management systems, and methods for creating knowledge and value added, it offers novel insights into time management and operations optimization, as well as advanced methods for evaluating customers’ satisfaction and conscious experience. Based on two AHFE 2020 Virtual Conferences: the AHFE 2020 Conference on Human Factors, Business Management and Society and the AHFE 2020 Conference on Human Factors in Management and Leadership, held on July 16–20, 2020, the book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities.
Author: Warren G. Bennis
Publisher: Harper Collins
ISBN: 0060820527
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
In Reinventing Leadership, Bennis and Townsend discuss their concise leadership plan for the 21st century that reinvented leadership strategies and aims to empower both employees and organization. They focus on: •moving away from conventional standards of business practice •building trust •finding a mentor to encourage reflective backtalk •rewarding accomplishment
Author: Jack Stahl
Publisher: Createspace Independent Publishing Platform
ISBN: 9781535567930
Category :
Languages : en
Pages : 230
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Book Description
Jack Stahl became President of two global companies, The Coca-Cola Company and Revlon, before the age of 50. Now Stahl offers down-to-earth approaches, frameworks, and practical solutions to successfully capture business opportunities and manage the critical organizational issues leaders face every day. Stahl lays out seven "Frameworks for Success": Leadership and Management, Creating a High-Capability Organization, Developing People, Brand Positioning with Consumers, Customer Relationship Management, Financial Strategy, and Influencing People. Written in Stahl's accessible and conversational style with illustrative examples, Lessons on Leadership provides immediately usable and proven action frameworks for a leader requiring a fast start to drive value in these important areas.
