Business Engineering and Service Design, Second Edition, Volume I PDF Download
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Author: Oscar Barros
Publisher: Business Expert Press
ISBN: 1631575694
Category : Business & Economics
Languages : en
Pages : 203
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Book Description
This book provides the foundations of BE, reviews the disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed application cases, including impressive results in private and public situations.
Author: Oscar Barros
Publisher: Business Expert Press
ISBN: 1631575694
Category : Business & Economics
Languages : en
Pages : 203
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Book Description
This book provides the foundations of BE, reviews the disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed application cases, including impressive results in private and public situations.
Author: Oscar Barros
Publisher: Business Expert Press
ISBN: 1631575716
Category : Business & Economics
Languages : en
Pages : 184
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Book Description
This book is a sequel to Business Engineering and Service Design, published by this editorial, which provides the foundations of Business Engineering; it is dedicated to health care, presenting our view of the foundations for the design of institutions that provide such service, general architectures for making designs operative, and many real cases that show how to do formal design and the benefits to be obtained.
Author: Nagy K. Hanna
Publisher: Business Expert Press
ISBN: 1631578146
Category : Business & Economics
Languages : en
Pages : 182
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Book Description
This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, where dramatic results can be realized. It addresses questions like these: How can digital technologies help enhance transparency, accountability, and participation to improve service design and delivery? Where are the opportunities to enhance key areas of governance and public service delivery? What are the promising practices to strengthen supply and mobilize demand for good governance and service delivery? What are the emerging lessons from recent experience? The author explains with real cases how ICT can be deployed to improve public sector efficiency and accountability for resource management; improve access and quality of public services for citizens; enhance transparency and reduce costs of government-business transactions, support entrepreneurship, attract private investment, and reduce the burden of regulation; and enhance the effectiveness of political oversight and policy institutions. This book details the importance of understanding the social, political, and institutional contexts and the policies that might scale up ICT for governance and public service improvement.
Author: Tony Morgan
Publisher: Business Expert Press
ISBN: 1631576321
Category : Business & Economics
Languages : en
Pages : 131
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Book Description
Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client–service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.
Author: Gautam Mahajan
Publisher: Business Expert Press
ISBN: 1631579894
Category : Business & Economics
Languages : en
Pages : 190
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Book Description
Customer value is an overused and mis-understood term. Chris Ross said, ÒThere's a strong argument for changing the term 'marketing' and renaming it 'value creation'.Ó Companies fail to create value as well as they could because tools of customer value are not known. The author corrects this in simple steps by defining customer value, how it builds loyalty, market share, and profitability; and how customer value can be measured and created. This book also addresses managing steps such as a customer strategy, breaking silos, inter-departmental focus on the customer, measuring customer value added, circle of promises, customer-centric circles, bill of rights, total customer value management. Remember, if you create value for others, they will create value for you!
Author: Hugh Jack
Publisher: Academic Press
ISBN: 0128241640
Category : Technology & Engineering
Languages : en
Pages : 513
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Book Description
Engineering Design, Planning and Management, Second Edition represents a compilation of essential resources, methods, materials and knowledge developed by the author and used over two decades. The book covers engineering design methodology through an interdisciplinary approach, with concise discussions and a visual format. It explores project management and creative design in the context of both established companies and entrepreneurial start-ups. Readers will discover the usefulness of the design process model through practical examples and applications from across engineering disciplines. Sections explain useful design techniques, including concept mapping and weighted decision matrices that are supported with extensive graphics, flowcharts and accompanying interactive templates. Discussions are organized around 12 chapters dealing with topics such design concepts and embodiments, decision-making, finance, budgets, purchasing, bidding, communication, meetings and presentations, reliability and system design, manufacturing design and mechanical design. - Covers all steps in the design process - Includes several chapters on project management, budgeting and teamwork, providing sufficient background to help readers effectively work with time and budget constraints - Provides flowcharts, checklists and other templates that are useful for implementing successful design methods - Presents examples and applications from several different engineering fields to show the general usefulness of the design process model
Author: Khosrow-Pour, Mehdi
Publisher: IGI Global
ISBN: 1605660272
Category : Business & Economics
Languages : en
Pages : 4291
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Book Description
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.
Author: Steven de Haes
Publisher: Academic Conferences Limited
ISBN: 1910309419
Category : Information resources
Languages : en
Pages : 406
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Book Description
Author: Samik Basu
Publisher: Springer
ISBN: 3642450059
Category : Computers
Languages : en
Pages : 728
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Book Description
This book constitutes the refereed proceedings of the 11th International Conference on Service-Oriented Computing, ICSOC 2012, held in Berlin, Germany, in December 2013. The 29 full papers and 27 short papers presented were carefully reviewed and selected from 205 submissions. The papers are organized in topical sections on service engineering, service operations and management; services in the cloud; and service applications and implementations.
Author: Aditya Ghose
Publisher: Springer
ISBN: 3642378048
Category : Computers
Languages : en
Pages : 480
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Book Description
This book constitutes the thoroughly refereed proceedings of the 2012 ICSOC Workshops consisting of 6 scientific satellite events, organized in 3 main tracks including workshop track (ASC, DISA. PAASC, SCEB, SeMaPS and WESOA 2012), PhD symposium track, demonstration track; held in conjunction with the 10th International Conference on Service-Oriented Computing (ICSOC), in Shanghai, China, November 2012. The 53 revised papers presents a wide range of topics that fall into the general area of service computing such as business process management, distributed systems, computer networks, wireless and mobile computing, grid computing, networking, service science, management science, and software engineering.
