Author: Lynne Curry
Publisher: HarperChristian + ORM
ISBN: 0814436897
Category : Business & Economics
Languages : en
Pages : 272
Book Description
Whether you’re the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back. Bullies aren’t just limited to the playground. Now they roam around from the boardroom to the break room looking to manipulate, intimidate, and humiliate--and eventually ruin your career! This book is your ammunition for fighting back. Whether the bully is a boss or a coworker, this empowering guide will help you recognize what has been causing you to become a victim, then reveals how to: Avoid typical bully traps Remain aware and in charge Move past your fear Calm yourself in any confrontation Keep your dignity intac Handle sneak attacks Combat cyberbullying Complete with exercises, assessments, and real-life examples, Beating the Workplace Bully will help you reclaim your power and defeat the office bully once and for all!
Beating the Workplace Bully
Author: Lynne Curry
Publisher: HarperChristian + ORM
ISBN: 0814436897
Category : Business & Economics
Languages : en
Pages : 272
Book Description
Whether you’re the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back. Bullies aren’t just limited to the playground. Now they roam around from the boardroom to the break room looking to manipulate, intimidate, and humiliate--and eventually ruin your career! This book is your ammunition for fighting back. Whether the bully is a boss or a coworker, this empowering guide will help you recognize what has been causing you to become a victim, then reveals how to: Avoid typical bully traps Remain aware and in charge Move past your fear Calm yourself in any confrontation Keep your dignity intac Handle sneak attacks Combat cyberbullying Complete with exercises, assessments, and real-life examples, Beating the Workplace Bully will help you reclaim your power and defeat the office bully once and for all!
Publisher: HarperChristian + ORM
ISBN: 0814436897
Category : Business & Economics
Languages : en
Pages : 272
Book Description
Whether you’re the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back. Bullies aren’t just limited to the playground. Now they roam around from the boardroom to the break room looking to manipulate, intimidate, and humiliate--and eventually ruin your career! This book is your ammunition for fighting back. Whether the bully is a boss or a coworker, this empowering guide will help you recognize what has been causing you to become a victim, then reveals how to: Avoid typical bully traps Remain aware and in charge Move past your fear Calm yourself in any confrontation Keep your dignity intac Handle sneak attacks Combat cyberbullying Complete with exercises, assessments, and real-life examples, Beating the Workplace Bully will help you reclaim your power and defeat the office bully once and for all!
Workplace Bullying
Author: J. & Egan Catanzariti
Publisher:
ISBN: 9780409339093
Category :
Languages : en
Pages :
Book Description
In the past, the issue of workplace bullying was often examined from a psychological perspective but there was little consideration of the legal implications. This changed dramatically in 2013 with the advent of the bullying provisions in the Fair Work Act 2009 as well as the creation of the power for the Fair Work Commission to deal with workplace bullying complaints. This essential and concise guide explores both the psychology of workplace bullying as well as the legal environment in which it occurs. The authors define what is workplace bullying is while examining the complexity of factors which contribute to such behaviour and the conditions that can lead to a toxic work environment. Offering an overview of the risks and liabilities (legal and non-legal) involved, practical advice on how to deal with such situations and an overview of general risk management through grievance procedures, this book is an essential tool for all lawyers, HR professionals and professionals who work in this area. Features oÂeo Unique psychological and legal perspective oÂeo Practical and concise oÂeo Expert advice oÂeo Applicable to HR professionals, in-house counsel and practitioners in private practice oÂeo Includes case studies and examples Related Titles LNAA: Annotated Fair Work Act and Related Legislation, 3rd edition by Catanzariti, Brynes, Latham, Young & Fagir The Contract of Employment by Irving
Publisher:
ISBN: 9780409339093
Category :
Languages : en
Pages :
Book Description
In the past, the issue of workplace bullying was often examined from a psychological perspective but there was little consideration of the legal implications. This changed dramatically in 2013 with the advent of the bullying provisions in the Fair Work Act 2009 as well as the creation of the power for the Fair Work Commission to deal with workplace bullying complaints. This essential and concise guide explores both the psychology of workplace bullying as well as the legal environment in which it occurs. The authors define what is workplace bullying is while examining the complexity of factors which contribute to such behaviour and the conditions that can lead to a toxic work environment. Offering an overview of the risks and liabilities (legal and non-legal) involved, practical advice on how to deal with such situations and an overview of general risk management through grievance procedures, this book is an essential tool for all lawyers, HR professionals and professionals who work in this area. Features oÂeo Unique psychological and legal perspective oÂeo Practical and concise oÂeo Expert advice oÂeo Applicable to HR professionals, in-house counsel and practitioners in private practice oÂeo Includes case studies and examples Related Titles LNAA: Annotated Fair Work Act and Related Legislation, 3rd edition by Catanzariti, Brynes, Latham, Young & Fagir The Contract of Employment by Irving
The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work
Author: Margaret R. Kohut
Publisher: Atlantic Publishing Company
ISBN: 1601382367
Category : Business & Economics
Languages : en
Pages : 290
Book Description
According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost in employee productivity. Many people believe that bullying occurs only among school-age children and fail to acknowledge the presence and devastating effects of bullying in the workplace. It is time that this destructive issue be addressed and resolved; however, you may be asking yourself how to accomplish such a task. The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with valuable information on the topic, as well as unique solutions to the problem. In this new book, you will learn how to identify the problem of workplace bullying, how to define the workplace bully, how to identify characteristics of a targeted employee, how to identify pathological characteristic of workplace bullies, how to bust bullying, and how to bully-proof your employees. This book also discusses the indicators of a toxic workplace, the causes of workplace bullying, reasons why workplace bullying is perpetuated and unchallenged by other employees, the connection between bullying and lethal workplace violence, and the legal aspects of bullying. Furthermore, you will learn about mob bullying, the effects of bullying on the target, and the effects of bullying on the organization. The author also covers such special topics as workplace bullying in federal, state, and local organizations; the United States armed forces; Fortune 500 companies; and medical organizations, as well as reverse bullying by employees who inappropriately assert harassment and bullying by their superiors even though they have been fairly disciplined for sub-standard job performance. This book goes one step further and provides solutions to end workplace violence, anti-bullying pledges, and examples of zero-tolerance bullying policies. If you are a manager, a supervisor, or even just an employee and you suspect bullying is occurring, you need to read this book. Whether bullying is already happening or you want to be sure it never does, The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with everything you need to know to create a better working environment. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
Publisher: Atlantic Publishing Company
ISBN: 1601382367
Category : Business & Economics
Languages : en
Pages : 290
Book Description
According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost in employee productivity. Many people believe that bullying occurs only among school-age children and fail to acknowledge the presence and devastating effects of bullying in the workplace. It is time that this destructive issue be addressed and resolved; however, you may be asking yourself how to accomplish such a task. The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with valuable information on the topic, as well as unique solutions to the problem. In this new book, you will learn how to identify the problem of workplace bullying, how to define the workplace bully, how to identify characteristics of a targeted employee, how to identify pathological characteristic of workplace bullies, how to bust bullying, and how to bully-proof your employees. This book also discusses the indicators of a toxic workplace, the causes of workplace bullying, reasons why workplace bullying is perpetuated and unchallenged by other employees, the connection between bullying and lethal workplace violence, and the legal aspects of bullying. Furthermore, you will learn about mob bullying, the effects of bullying on the target, and the effects of bullying on the organization. The author also covers such special topics as workplace bullying in federal, state, and local organizations; the United States armed forces; Fortune 500 companies; and medical organizations, as well as reverse bullying by employees who inappropriately assert harassment and bullying by their superiors even though they have been fairly disciplined for sub-standard job performance. This book goes one step further and provides solutions to end workplace violence, anti-bullying pledges, and examples of zero-tolerance bullying policies. If you are a manager, a supervisor, or even just an employee and you suspect bullying is occurring, you need to read this book. Whether bullying is already happening or you want to be sure it never does, The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with everything you need to know to create a better working environment. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
The Bully at Work
Author: Gary Namie
Publisher:
ISBN: 9781402213861
Category : Bullying in the workplace
Languages : en
Pages : 0
Book Description
"A landmark book that blazed light on one of the business world's dirtiest secrets, The Bully at Work exposed the destructive, silent epidemic of workplace bullying that devastates the lives, careers, and families of millions. In this completely updated new edition based on an updated survey of workplace issues, the authors explore new grounds of bullying in the 21st century workplace. Gary and Ruth Namie, pioneers of the Campaign Against Workplace Bullying, teach the reader personal strategies to identify allies, build their confidence, and stand up to the tormentor - or decide when to walk away with their sanity and dignity intact."--Publisher's website.
Publisher:
ISBN: 9781402213861
Category : Bullying in the workplace
Languages : en
Pages : 0
Book Description
"A landmark book that blazed light on one of the business world's dirtiest secrets, The Bully at Work exposed the destructive, silent epidemic of workplace bullying that devastates the lives, careers, and families of millions. In this completely updated new edition based on an updated survey of workplace issues, the authors explore new grounds of bullying in the 21st century workplace. Gary and Ruth Namie, pioneers of the Campaign Against Workplace Bullying, teach the reader personal strategies to identify allies, build their confidence, and stand up to the tormentor - or decide when to walk away with their sanity and dignity intact."--Publisher's website.
How to Transform Workplace Bullies into Allies
Author: Jacqueline A. Gilbert
Publisher: IAP
ISBN: 1641139625
Category : Education
Languages : en
Pages : 267
Book Description
The rash of bullying incidents within schools, universities, and workplaces has prompted a public outcry and a call to action. To address the growing problem of interpersonal violence, schools have engaged in anti -bullying rallies, businesses have enacted civility policies, states have passed legislation, and efforts have been made to educate individuals on what constitutes good behavior. Increasingly, institutions are realizing from a cost/benefit perspective that a hurtful environment can negatively impact their bottom line. Correspondingly, the rising number of climate surveys to address bullying at work is a testament to the importance of this topic and its potential negative impact. Colleges and universities confirm the need to create a more welcoming culture, as reflected in the current dialogue to promote civility. Publisher offerings in business ethics are inadequate to address this issue, as they focus on the importance of social responsibility and the fallout from moral turpitude. There is a pressing need for materials that will educate students on “civil” concepts and provide them with applied learning. Institutions of higher education would like to inform students about bullying, its ramifications, and how it can be avoided, but a compendium of related exercises is in most cases non-existent. To solidify student learning about positive citizenship, an established author (and anti-bullying activist) has proposed How to Transform Workplace Bullies into Allies. This unique groundbreaking text will provide hands-on, experiential exercises that will engage students with the material, and create a multi-dimensional focus to enable concept retention. Considered a hallmark of applied education, “learning by doing” will be this book’s primary emphasis. Exercises are designed to sharpen critical thinking, immerse students in real world dilemmas, and provide them with tools for conflict resolution. The emotional intelligence promoted by working through in-text scenarios is a soughtafter employee trait—one that is desired by classmates and career centers alike. Unfortunately, people skills at work have long been ignored in traditional college curricula. As a result, schools are creating graduates who possess technical know-how but not the skill set to effectively navigate personal encounters. The “soft skills” of people savvy, which have been deemed crucial to employee success, are in large part absent from college offerings. By navigating carefully constructed scenarios, web quests, learning modules, and “teachable moments,” readers will develop a keen awareness of what it takes to be a respectful person. Moreover, they will gain expertise in what has been deemed a critical skill set by many organizations, including the Society for Human Resource Management. Exercises to strengthen incivility awareness are designed not only to prevent potential conflict, but to create change agents within the business arena. Completion of this workbook will provide people with a competitive advantage—and their institution and workplace with a more courteous populace.
Publisher: IAP
ISBN: 1641139625
Category : Education
Languages : en
Pages : 267
Book Description
The rash of bullying incidents within schools, universities, and workplaces has prompted a public outcry and a call to action. To address the growing problem of interpersonal violence, schools have engaged in anti -bullying rallies, businesses have enacted civility policies, states have passed legislation, and efforts have been made to educate individuals on what constitutes good behavior. Increasingly, institutions are realizing from a cost/benefit perspective that a hurtful environment can negatively impact their bottom line. Correspondingly, the rising number of climate surveys to address bullying at work is a testament to the importance of this topic and its potential negative impact. Colleges and universities confirm the need to create a more welcoming culture, as reflected in the current dialogue to promote civility. Publisher offerings in business ethics are inadequate to address this issue, as they focus on the importance of social responsibility and the fallout from moral turpitude. There is a pressing need for materials that will educate students on “civil” concepts and provide them with applied learning. Institutions of higher education would like to inform students about bullying, its ramifications, and how it can be avoided, but a compendium of related exercises is in most cases non-existent. To solidify student learning about positive citizenship, an established author (and anti-bullying activist) has proposed How to Transform Workplace Bullies into Allies. This unique groundbreaking text will provide hands-on, experiential exercises that will engage students with the material, and create a multi-dimensional focus to enable concept retention. Considered a hallmark of applied education, “learning by doing” will be this book’s primary emphasis. Exercises are designed to sharpen critical thinking, immerse students in real world dilemmas, and provide them with tools for conflict resolution. The emotional intelligence promoted by working through in-text scenarios is a soughtafter employee trait—one that is desired by classmates and career centers alike. Unfortunately, people skills at work have long been ignored in traditional college curricula. As a result, schools are creating graduates who possess technical know-how but not the skill set to effectively navigate personal encounters. The “soft skills” of people savvy, which have been deemed crucial to employee success, are in large part absent from college offerings. By navigating carefully constructed scenarios, web quests, learning modules, and “teachable moments,” readers will develop a keen awareness of what it takes to be a respectful person. Moreover, they will gain expertise in what has been deemed a critical skill set by many organizations, including the Society for Human Resource Management. Exercises to strengthen incivility awareness are designed not only to prevent potential conflict, but to create change agents within the business arena. Completion of this workbook will provide people with a competitive advantage—and their institution and workplace with a more courteous populace.
The Bully-Free Workplace
Author: Gary Namie
Publisher: John Wiley & Sons
ISBN: 1118067290
Category : Business & Economics
Languages : en
Pages : 210
Book Description
At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of subordinates; and create a new, positive role for human resources. Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations.
Publisher: John Wiley & Sons
ISBN: 1118067290
Category : Business & Economics
Languages : en
Pages : 210
Book Description
At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of subordinates; and create a new, positive role for human resources. Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations.
The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath
Author: Peter J. Dean
Publisher: McGraw Hill Professional
ISBN: 1259859657
Category : Business & Economics
Languages : en
Pages : 318
Book Description
Smart strategies for managing workplace bullies out of your life and business More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies: The Belier | Weapons of choice: slander, deception, and gossip The Blocker | Weapons of choice: negativity and inflexibility The Braggart | Weapons of choice: narcissism and a sense of superiority The Brute | Weapons of choice: aggression and intimidation These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying. We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether you’re a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behave—or leave—so you and everyone else can get on with your work.
Publisher: McGraw Hill Professional
ISBN: 1259859657
Category : Business & Economics
Languages : en
Pages : 318
Book Description
Smart strategies for managing workplace bullies out of your life and business More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies: The Belier | Weapons of choice: slander, deception, and gossip The Blocker | Weapons of choice: negativity and inflexibility The Braggart | Weapons of choice: narcissism and a sense of superiority The Brute | Weapons of choice: aggression and intimidation These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying. We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether you’re a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behave—or leave—so you and everyone else can get on with your work.
Bully in Sight
Author: Tim Field
Publisher: Success Unlimited
ISBN: 9780952912101
Category : Business & Economics
Languages : en
Pages : 388
Book Description
Bully In Sight is a comprehensive guide on how to predict, resist, challenge and combat bullying in the workplace. Find out why some people become bullies while others become victims, and how and why the bullies victims are picked.
Publisher: Success Unlimited
ISBN: 9780952912101
Category : Business & Economics
Languages : en
Pages : 388
Book Description
Bully In Sight is a comprehensive guide on how to predict, resist, challenge and combat bullying in the workplace. Find out why some people become bullies while others become victims, and how and why the bullies victims are picked.
Bully Blocking at Work
Author: Evelyn M. Field
Publisher: Australian Academic Press
ISBN: 1921513446
Category : Business & Economics
Languages : en
Pages : 231
Book Description
Evelyn Field's masterful analysis of the ways we can help employees cope with and overcome workplace bullying and harassment is a must read for all concerned about how to right this wrong. -- Dr Philip Zimbardo, Stanford University and author of The Lucifer Effect, Understanding How Good People Turn Evil Kudos to bully expert Evelyn Field for this helpful book. Features many "I can use that today" techniques Read it and reap! -- Sam Horn, author of Take the Bully by the Horns and Tongue Fu!® USA No one goes to work to be humiliated, abused, ostracised, subjected to rumours, or assaulted. Yet this is the reality of a working day for more than one in six workers. Bullying causes billions of dollars in lost productivity, expensive mistakes, employee replacement costs, and health and welfare rehabilitation expenses. Most workplaces currently have few resources and systems to deal with the problem, leaving the victims to sink or swim, and the bullies to remain professionally incompetent. Few understand that bullying is not tough management or an aggressive personality trait to be suffered. Severe and unremitting bullying catapults the victim into such a damaging emotional state that it can lead to the breakdown of their very survival mechanisms. Bully Blocking at Work reveals for the first time the true evil nature of workplace bullying, helping the reader to understand its toxic, destructive impact on all employees -- whether they are targets, bullies or onlookers -- and provides advice for coping and confronting bullying, from both a personal and organisational perspective. The author has worked as a psychologist for over thirty years and has spent many hours listening to clients, conducting interviews, reading, speaking and writing about workplace bullying. Sprinkled liberally throughout the pages are quotes from the many sufferers of bullying that the author has personally worked with over many years.
Publisher: Australian Academic Press
ISBN: 1921513446
Category : Business & Economics
Languages : en
Pages : 231
Book Description
Evelyn Field's masterful analysis of the ways we can help employees cope with and overcome workplace bullying and harassment is a must read for all concerned about how to right this wrong. -- Dr Philip Zimbardo, Stanford University and author of The Lucifer Effect, Understanding How Good People Turn Evil Kudos to bully expert Evelyn Field for this helpful book. Features many "I can use that today" techniques Read it and reap! -- Sam Horn, author of Take the Bully by the Horns and Tongue Fu!® USA No one goes to work to be humiliated, abused, ostracised, subjected to rumours, or assaulted. Yet this is the reality of a working day for more than one in six workers. Bullying causes billions of dollars in lost productivity, expensive mistakes, employee replacement costs, and health and welfare rehabilitation expenses. Most workplaces currently have few resources and systems to deal with the problem, leaving the victims to sink or swim, and the bullies to remain professionally incompetent. Few understand that bullying is not tough management or an aggressive personality trait to be suffered. Severe and unremitting bullying catapults the victim into such a damaging emotional state that it can lead to the breakdown of their very survival mechanisms. Bully Blocking at Work reveals for the first time the true evil nature of workplace bullying, helping the reader to understand its toxic, destructive impact on all employees -- whether they are targets, bullies or onlookers -- and provides advice for coping and confronting bullying, from both a personal and organisational perspective. The author has worked as a psychologist for over thirty years and has spent many hours listening to clients, conducting interviews, reading, speaking and writing about workplace bullying. Sprinkled liberally throughout the pages are quotes from the many sufferers of bullying that the author has personally worked with over many years.
Overcoming Mobbing
Author: Maureen Duffy
Publisher: Oxford University Press
ISBN: 0199929556
Category : Business & Economics
Languages : en
Pages : 257
Book Description
Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery.
Publisher: Oxford University Press
ISBN: 0199929556
Category : Business & Economics
Languages : en
Pages : 257
Book Description
Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery.