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Author: Marianela Armijo
Publisher: Inter-American Development Bank
ISBN: 1597822337
Category : Political Science
Languages : en
Pages : 277
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Book Description
Improving public services, using State resources efficiently, and managing State agencies effectively have been ongoing concerns of Latin American and Caribbean (LAC) governments since the beginning of this century. Government officials are now paying closer attention to the results obtained by their administrations. Citizens are now demanding not only universality but also quality in the services that the State provides (e.g., education, healthcare, and legal services). To meet this growing demand for public sector effectiveness, governments have formulated new laws, created or modified institutions, and implemented innovative management methodologies and instruments.Based on data gathered in 24 countries, this book analyzes the current situation, the progress made, and the challenges still facing the governments of the region in their efforts to achieve more effective public administrations.
Author: Marianela Armijo
Publisher: Inter-American Development Bank
ISBN: 1597822337
Category : Political Science
Languages : en
Pages : 277
Get Book Here
Book Description
Improving public services, using State resources efficiently, and managing State agencies effectively have been ongoing concerns of Latin American and Caribbean (LAC) governments since the beginning of this century. Government officials are now paying closer attention to the results obtained by their administrations. Citizens are now demanding not only universality but also quality in the services that the State provides (e.g., education, healthcare, and legal services). To meet this growing demand for public sector effectiveness, governments have formulated new laws, created or modified institutions, and implemented innovative management methodologies and instruments.Based on data gathered in 24 countries, this book analyzes the current situation, the progress made, and the challenges still facing the governments of the region in their efforts to achieve more effective public administrations.
Author: Jorge Kaufmann
Publisher:
ISBN: 9781597822312
Category :
Languages : en
Pages :
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Book Description
Author: Donald F. Kettl
Publisher: JHU Press
ISBN: 1421416360
Category : Political Science
Languages : en
Pages : 239
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Book Description
An updated edition of the classic text on public administration presents practical steps for managing government effectively in an age of hyperpartisanship. Co-winner of the Louis Brownlow Book Award from the National Academy of Public Administration The traditional theory of public administration is based on entrenched notions of hierarchy and authority. However, as the structure of public work has grown less hierarchical, managers have adopted a wide variety of non-authoritarian strategies. This growing gap between theoretical ideas and actual practice poses enormous challenges for front-line leaders struggling to deal with ever-larger expectations and ever-tighter budgets—and for American government in determining how best to hold public administrators accountable for their performance. The Transformation of Governance offers a new framework for reconciling effective administration with the requirements of democratic government. Instead of thinking in terms of organizational structure and management, Donald F. Kettl suggests, administrators and theorists need to focus on governance, or the links between government and its broader environment—political, social, and administrative—through which social action occurs. In this updated edition, a new epilogue shows Kettl urging political leaders to step back from the political barricades of hyperpartisanship to consider government’s contemporary dilemma: Is there any practical way forward for public administrators to manage government effectively? Reinforcing the ten principles of bridge building which he developed in the original book, Kettl adds an eleventh, which lays out five transformative strategies: redefining public law to promote public accountability; re-conceptualizing government agencies as instruments of leverage; launching government leaders as boundary spanners; using information technology for building authority and trust; and incorporating performance management into processes that drive collaboration. With a new preface from Michael Nelson, editor of the Interpreting American Politics series, this award-winning book will be sought out by public policymakers eager to read a leading scholar's newest insights into the field.
Author: Richard Mr Mallory
Publisher: Taylor & Francis
ISBN: 1351057979
Category : Business & Economics
Languages : en
Pages : 133
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Book Description
A seminal work for the public sector, Quality Standards for Highly Effective Government (Second Edition) redefines what is expected and what is required for excellence in management. The practices presented here also benefit non-profit organizations, and indeed any organization in which services are not directly rewarded by a purchase transaction. The book introduces three new performance standards that frame the value add of management, for processes, systems, and aligned leadership objectives. Along with defining known best practices, these standards create an imperative for the use of Lean and continuous quality improvement as a foundation for good management, built onto that defined structure. These standards also create a means to recognize and reward those managers who build and regularly use this framework. Measurable quality standards are necessary for government, because there is no free market incentivizing government managers for efficiency, and there is no direct penalty for offices that provide poor service. The oversight of government is left to elected officials, who often only get generalized and high level feedback and then only on failure. Where there is failure, the usual response of leadership is to change leadership or to restructure offices. But these actions never get to the level of the workers on the ground, and cannot change whether they have or are currently using best practice modeling. Richard Mallory both defines and shows the logic behind the process management standard, the system management standard, and the aligned leadership objectives standard, and how these apply to front line managers, program and executive managers, and even to elected leaders. Because these standards are measurable and auditable, they can form the basis of an integrated scorecard for every government agency in the world, and a roadmap on how to obtain maximum value from each of them. The credibility of these standards is underwritten and proven through their adoption by the Government Division of the American Society for Quality, and international best practice standards for governments worldwide.
Author: Vicki C. Jackson
Publisher: Cambridge University Press
ISBN: 1009178105
Category : Law
Languages : en
Pages : 281
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Book Description
Nations around the world are facing various crises of ineffective government. Basic governmental functions—protecting rights, preventing violence, and promoting material well-being—are compromised, leading to declines in general welfare, in the enjoyment of rights, and even in democracy itself. This innovative collection, featuring analyses by leaders in the fields of constitutional law and politics, highlights the essential role of effective government in sustaining democratic constitutionalism. The book explores “effective government” as a right, principle, duty, and interest, situating questions of governance in debates about negative and positive constitutionalism. In addition to providing new conceptual approaches to the connections between rights and governance, the volume also provides novel insights into government institutions, including courts, legislatures, executives, and administrative bodies, as well as the media and political parties. This is an essential volume for anyone interested in constitutionalism, comparative law, governance, democracy, the rule of law, and rights.
Author: Christopher Pollitt
Publisher: OUP Oxford
ISBN: 0191582972
Category : Business & Economics
Languages : en
Pages : 328
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Book Description
In this major new contribution to a rapidly expanding field, the authors offer an integrated analysis of the wave of management reforms which have swept through so many countries in the last twenty years. The reform trajectories of ten countries are compared, and key differences of approach discussed. Unlike some previous works, this volume affords balanced coverage to the 'New Public Management' (NPM) and the 'non-NPM' or 'reluctant NPM' countries, since it covers Australia, Canada, Finland, France, Germany, the Netherlands, New Zealand, Sweden, the UK and the USA. Unusually, it also includes a preliminary analysis of attempts to improve management within the European Commission.
Author: Paul C. Light
Publisher: Brookings Institution Press
ISBN: 0815716370
Category : Political Science
Languages : en
Pages : 252
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Book Description
In an era of promises to create smaller, more limited government, Americans often forget that the federal government has amassed an extraordinary record of successes over the past half century. Despite seemingly insurmountable odds, it helped rebuild Europe after World War II, conquered polio and other life-threatening diseases, faced down communism, attacked racial discrimination, reduced poverty among the elderly, and put men on the moon. In Government's Greatest Achievements, Paul C. Light explores the federal government's most successful accomplishments over the previous five decades and anticipates the most significant challenges of the next half century. While some successes have come through major legislation such as the 1965 Medicare Act, or large-scale efforts like the Apollo space program, most have been achieved through collections of smaller, often unheralded statutes. Drawing on survey responses from 230 historians and 220 political scientists at colleges and universities nationwide, Light ranks and summarizes the fifty greatest government achievements from 1944 to 1999. The achievements were ranked based on difficulty, importance, and degree of success. Through a series of twenty vignettes, he paints a vivid picture of the most intense government efforts to improve the quality of life both at home and abroad—from enhancing health care and workplace safety, to expanding home ownership, to improving education, to protecting endangered species, to strengthening the national defense. The book also examines how Americans perceive government's greatest achievements, and reveals what they consider to be its most significant failures. America is now calling on the government to resolve another complex, difficult problem: the defeat of terrorism. Light concludes by discussing this enormous task, as well as government's other greatest priorities for the next fifty years.
Author: Patrick R. Leddin
Publisher: Mango Media Inc.
ISBN: 163353765X
Category : Business & Economics
Languages : en
Pages : 163
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Book Description
The strategic consultant and author of Talent Unleashed presents a revolutionary blueprint for organizational success in government. Today’s government organizations face political fallout, media scrutiny, reduced funding, and the challenges of motivating large, highly regulated organizations. In many offices, these challenges have led to a vicious cycle of employee disengagement. As performance declines, scrutiny increases, and employee paralysis sets in. Breaking this cycle requires a new approach. As an Executive Vice President at Franklin Covey, Patrick Leddin helped organizations all over the world transform their culture and unleash their potential with five highly effective practices. In Building a Winning Culture in Government, he shows how government organizations can implement these same practices to inspire their employees, revitalize engagement, and become more responsive to the public interest. In Building a Winning Culture in Government, you will learn to: Lead with purpose and find your organization's mission, mantra, or manifesto. Make the 7 Habits of Highly Successful People your organization's operating system. Inspire people to go beyond your expectations. Build trust withing the organization and with the public. Create loyalty with all stakeholders.
Author: United Nations. Department of Economic and Social Affairs
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 236
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Book Description
"The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for promoting innovative e-government solutions, services and products developed and yet to be developed by governments. The Compendium also enables South- South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on hastening innovation and creating public value for the citizenry."--Provided by publisher.
Author: Joannah Luetjens
Publisher: ANU Press
ISBN: 1760462799
Category : Political Science
Languages : en
Pages : 551
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Book Description
In Australia and New Zealand, many public projects, programs and services perform well. But these cases are consistently underexposed and understudied. We cannot properly ‘see’—let alone recognise and explain—variations in government performance when media, political and academic discourses are saturated with accounts of their shortcomings and failures, but are next to silent on their achievements. Successful Public Policy: Lessons from Australia and New Zealand helps to turn that tide. It aims to reset the agenda for teaching, research and dialogue on public policy performance. This is done through a series of close-up, in-depth and carefully chosen case study accounts of the genesis and evolution of stand-out public policy achievements, across a range of sectors within Australia and New Zealand. Through these accounts, written by experts from both countries, we engage with the conceptual, methodological and theoretical challenges that have plagued extant research seeking to evaluate, explain and design successful public policy. Studies of public policy successes are rare—not just in Australia and New Zealand, but the world over. This book is embedded in a broader project exploring policy successes globally; its companion volume, Great Policy Successes (edited by Paul ‘t Hart and Mallory Compton), is published by Oxford University Press (2019).
