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Author: Shaun Smith
Publisher: Kogan Page Publishers
ISBN: 0749463457
Category : Business & Economics
Languages : en
Pages : 336
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Book Description
WINNER: CMI Management Book of the Year Awards 2012 - E-book Category More than ever before business success depends on standing out from the crowd and delivering authentic experiences that turn your customers into advocates for your business. BOLD tells the stories of 14 companies that prove that brand building is now about completely rethinking the customer experience and redefining the relationship you have with your customers. Each inspiring story is told by the executives involved who were brave enough to pursue audacious goals, challenge industry norms and win. BOLD puts the spotlight on Virgin Galactic, Innocent, O2, Air Asia X, Chilli Beans, Six Senses Resorts and Spas, Burberry, BBH, The Geek Squad, TNT Express, JCB, WWF, Umpqua Bank and Zappos.com. These inspiring case studies demonstrate that putting purpose before profit, going way beyond what customers expect and relentlessly differentiating themselves from everyone else - in other words, being bold in thought, bold in execution and bold in measuring their success in new ways - pays off.
Author: Shaun Smith
Publisher: Kogan Page Publishers
ISBN: 0749463457
Category : Business & Economics
Languages : en
Pages : 336
Get Book Here
Book Description
WINNER: CMI Management Book of the Year Awards 2012 - E-book Category More than ever before business success depends on standing out from the crowd and delivering authentic experiences that turn your customers into advocates for your business. BOLD tells the stories of 14 companies that prove that brand building is now about completely rethinking the customer experience and redefining the relationship you have with your customers. Each inspiring story is told by the executives involved who were brave enough to pursue audacious goals, challenge industry norms and win. BOLD puts the spotlight on Virgin Galactic, Innocent, O2, Air Asia X, Chilli Beans, Six Senses Resorts and Spas, Burberry, BBH, The Geek Squad, TNT Express, JCB, WWF, Umpqua Bank and Zappos.com. These inspiring case studies demonstrate that putting purpose before profit, going way beyond what customers expect and relentlessly differentiating themselves from everyone else - in other words, being bold in thought, bold in execution and bold in measuring their success in new ways - pays off.
Author: Alistair Begg
Publisher: The Good Book Company
ISBN: 1784986119
Category : Religion
Languages : en
Pages : 100
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Book Description
Learn from the book of Daniel how to live confidently for Christ today. What does it look like to live with joy in a society that does not like what Christians believe, say or do? It’s tempting to grow angry, keep our heads down, retreat or just give up altogether. But this isn’t the first time that God’s people have had to learn how to live in a pagan world that opposes God’s rule. In this realistic yet positive book, renowned Bible teacher Alistair Begg examines the first seven chapters of Daniel to show us how to live bravely, confidently and obediently in an increasingly secular society. Readers will see that God is powerful and God is sovereign, and even in the face of circumstances that appear to be prevailing against his people, we may trust him entirely. We can be as brave as Daniel if we have faith in Daniel’s God! "The message of Daniel is incredibly relevant for us in our generation. Not because it maps out a strategy for how to deal with our new lack of status ... or because Daniel was a great man and we need to follow his example. The reason is that it will help us to believe in Daniel’s God." Alistair Begg, author.
Author: Aaron Dignan
Publisher: Penguin
ISBN: 0525536213
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
“This is the management book of the year. Clear, powerful and urgent, it's a must read for anyone who cares about where they work and how they work.” —Seth Godin, author of This is Marketing “This book is a breath of fresh air. Read it now, and make sure your boss does too.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg When fast-scaling startups and global organizations get stuck, they call Aaron Dignan. In this book, he reveals his proven approach for eliminating red tape, dissolving bureaucracy, and doing the best work of your life. He’s found that nearly everyone, from Wall Street to Silicon Valley, points to the same frustrations: lack of trust, bottlenecks in decision making, siloed functions and teams, meeting and email overload, tiresome budgeting, short-term thinking, and more. Is there any hope for a solution? Haven’t countless business gurus promised the answer, yet changed almost nothing about the way we work? That’s because we fail to recognize that organizations aren’t machines to be predicted and controlled. They’re complex human systems full of potential waiting to be released. Dignan says you can’t fix a team, department, or organization by tinkering around the edges. Over the years, he has helped his clients completely reinvent their operating systems—the fundamental principles and practices that shape their culture—with extraordinary success. Imagine a bank that abandoned traditional budgeting, only to outperform its competition for decades. An appliance manufacturer that divided itself into 2,000 autonomous teams, resulting not in chaos but rapid growth. A healthcare provider with an HQ of just 50 people supporting over 14,000 people in the field—that is named the “best place to work” year after year. And even a team that saved $3 million per year by cancelling one monthly meeting. Their stories may sound improbable, but in Brave New Work you’ll learn exactly how they and other organizations are inventing a smarter, healthier, and more effective way to work. Not through top down mandates, but through a groundswell of autonomy, trust, and transparency. Whether you lead a team of ten or ten thousand, improving your operating system is the single most powerful thing you can do. The only question is, are you ready?
Author: Angela Joy
Publisher: Roaring Brook Press
ISBN: 1250893674
Category : Juvenile Nonfiction
Languages : en
Pages : 64
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Book Description
A Caldecott-honor winning picture book biography of the mother of Emmett Till, and how she channeled grief over her son's death into a call to action for the civil rights movement. Mamie Till-Mobley is the mother of Emmett Till, the 14-year-old boy who was brutally murdered while visiting the South in 1955. His death became a rallying point for the civil rights movement, but few know that it was his mother who was the catalyst for bringing his name to the forefront of history. In Choosing Brave, Angela Joy and Janelle Washington offer a testament to the power of love, the bond of motherhood, and one woman's unwavering advocacy for justice. It is a poised, moving work about a woman who refocused her unimaginable grief into action for the greater good. Mamie fearlessly refused to allow America to turn away from what happened to her only child. She turned pain into change that ensured her son's life mattered. Timely, powerful, and beautifully told, this thorough and moving story has been masterfully crafted to be both comprehensive and suitable for younger readers.
Author: Brave Books
Publisher:
ISBN: 9781955550055
Category : Conservatism
Languages : en
Pages : 0
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Book Description
When hyenas hit Mushroom Village, the animals want to ban all weapons. Bongo, however, believes his coconut cannons help the community stay safe and keep the hyenas away. Join Bongo as he explores the dangers and benefits of weapons, then lead your family through a lesson on Second Amendment rights with the activities included in the BRAVE Challenge at the end of the book.
Author: Lisa McMann
Publisher: Penguin
ISBN: 0593323378
Category : Juvenile Fiction
Languages : en
Pages : 273
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Book Description
The New York Times bestselling author of The Unwanteds brings us an epic animal adventure story perfect for fans of Pax and A Wolf Called Wander. Clarice is a young ship mouse grieving the loss of her mother when a mutiny forces her onto a small, leaky boat with a dangerous cat. Worse, she is separated from her younger brother, Charles Sebastian, who is trapped aboard the great ship. Clarice and Charles Sebastian were taught to always be careful—but they will need to grow bold if they are to survive . . . and find one another again.
Author: Joy Harjo
Publisher: W. W. Norton & Company
ISBN: 0393073467
Category : Biography & Autobiography
Languages : en
Pages : 173
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Book Description
A memoir from the Native American poet describes her youth with an abusive stepfather, becoming a single teen mom, and how she struggled to finally find inner peace and her creative voice.
Author: Terence G. Schoone-Jongen
Publisher: Routledge
ISBN: 1317056167
Category : Literary Criticism
Languages : en
Pages : 282
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Book Description
Focusing on a period (c.1577-1594) that is often neglected in Elizabethan theater histories, this study considers Shakespeare's involvement with the various London acting companies before his membership in the Lord Chamberlain's Men in 1594. Locating Shakespeare in the confusing records of the early London theater scene has long been one of the many unresolved problems in Shakespeare studies and is a key issue in theatre history, Shakespeare biography, and historiography. The aim in this book is to explain, analyze, and assess the competing claims about Shakespeare's pre-1594 acting company affiliations. Schoone-Jongen does not demonstrate that one particular claim is correct but provides a possible framework for Shakespeare's activities in the 1570s and 1580s, an overview of both London and provincial playing, and then offers a detailed analysis of the historical plausibility and probability of the warring claims made by biographers, ranging from the earliest sixteenth-century references to contemporary arguments. Full chapters are devoted to four specific acting companies, their activities, and a summary and critique of the arguments for Shakespeare's involvement in them (The Queen's Men, Strange's Men, Pembroke's Men, and Sussex's Men), a further chapter is dedicated to the proposition Shakespeare's first theatrical involvement was in a recusant Lancashire household, and a final chapter focuses on arguments for Shakespeare's membership in a half dozen other companies (most prominently Leicester's Men). Shakespeare's Companies simultaneously opens up twenty years of theatrical activity to inquiry and investigation while providing a critique of Shakespearean biographers and their historical methodologies.
Author: Jeremy Belknap
Publisher:
ISBN:
Category : Indians of North America
Languages : en
Pages : 550
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Book Description
Author: Manny Garcia
Publisher: UNM Press
ISBN: 9780826330130
Category : Biography & Autobiography
Languages : en
Pages : 296
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Book Description
"I was born in a log cabin just like Abe Lincoln, except our cabin was a rental." Starting with this account of his humble origins, Manny Garcia, who describes himself as "a left-handed, rather contrary Mestizo-American," has written a memoir that begins in late 1947 in the San Luis Valley of Southern Colorado and takes him to Utah and a stint as a Mormon and ultimately to Vietnam. In late 1965, a cocky, naive, alienated teen-ager, Garcia joined the army almost accidentally, enlisting for three years. At eighteen he became an Airborne Ranger, a combat infantryman with the crack First Brigade of the 101st Airborne Division, the Screaming Eagles. His book shows you the war from the point man position, up close and personal, at eye level. "I returned to the body and checked for booby traps. I noticed the guerilla's small bare leathery feet. I rolled the body over and realized the corpse at my feet was an old woman. Her hair was pulled back and tied in a bun, like how my grandmother used to wear her own hair. This was my first kill. I killed a woman before I made love to one. I killed a woman before I was old enough to vote. I killed a woman before I bought my first car. I killed a woman and I was an Eagle Scout. I killed a woman while I was on probation to the Juvenile Court. I killed a woman before I knew she was a woman. I killed a woman while working for the United States Army in South Vietnam. I had killed before I had lived. The afternoon in the jungle was bright and hot. I stood there sweating, bewildered, dumfounded, and completely absorbed by the power."--from An Accidental Soldier "A valuable contribution to the growing list of Viet Nam narratives told from communities whose histories have yet to be fully recognized."--Jorge Mariscal, University of California, San Diego
