Author: Greg Williams
Publisher: Red Wheel/Weiser
ISBN: 1632659425
Category : Business & Economics
Languages : en
Pages : 234
Book Description
“Full of techniques from deciphering hidden body language messages to enhancing your negotiation strategies. . . . your go-to resource for stellar results.” —Harvey Mackay, #1 New York Times–bestselling author of Swim With the Sharks Without Being Eaten Alive The success of a negotiation is profoundly affected by how well you read body language. How can you learn to read the subtle clues—many lasting a fraction of a second—that your opponent projects? Body Language Secrets to Win More Negotiations will help you discover what the “other side” is revealing through body language and microexpressions, and how to control your own. It will help you become more adept at leveraging your knowledge of emotional intelligence, negotiation ploys, and emotional hot buttons. Through engaging stories and examples, Body Language Secrets to Win More Negotiations shows you how to employ a wide range of strategies to achieve your negotiating goals. You will learn: • How to employ your knowledge of body language to instantly read the other negotiator’s position. • Insider secrets that will give you an advantage in any negotiation. • Techniques to overcome common obstacles that hamper your negotiations Learning to read and send body language signals enables anyone, anywhere, to gain an advantage in any negotiation, from where to go for brunch to what price to pay for a global corporate acquisition. “A book that should be on everyone’s must-read list.” ?Roger Dawson, author of Secrets of Power Negotiating “This practical book is loaded with proven strategies and tactics to negotiate effectively and get a better deal every time.” ?Brian Tracy, author of The Power of Self-Confidence “Greg Williams, the Master Negotiator, could sell ice to Eskimos.” ?Neil Cavuto, Fox Business News Anchor
Body Language Secrets to Win More Negotiations
Author: Greg Williams
Publisher: Red Wheel/Weiser
ISBN: 1632659425
Category : Business & Economics
Languages : en
Pages : 234
Book Description
“Full of techniques from deciphering hidden body language messages to enhancing your negotiation strategies. . . . your go-to resource for stellar results.” —Harvey Mackay, #1 New York Times–bestselling author of Swim With the Sharks Without Being Eaten Alive The success of a negotiation is profoundly affected by how well you read body language. How can you learn to read the subtle clues—many lasting a fraction of a second—that your opponent projects? Body Language Secrets to Win More Negotiations will help you discover what the “other side” is revealing through body language and microexpressions, and how to control your own. It will help you become more adept at leveraging your knowledge of emotional intelligence, negotiation ploys, and emotional hot buttons. Through engaging stories and examples, Body Language Secrets to Win More Negotiations shows you how to employ a wide range of strategies to achieve your negotiating goals. You will learn: • How to employ your knowledge of body language to instantly read the other negotiator’s position. • Insider secrets that will give you an advantage in any negotiation. • Techniques to overcome common obstacles that hamper your negotiations Learning to read and send body language signals enables anyone, anywhere, to gain an advantage in any negotiation, from where to go for brunch to what price to pay for a global corporate acquisition. “A book that should be on everyone’s must-read list.” ?Roger Dawson, author of Secrets of Power Negotiating “This practical book is loaded with proven strategies and tactics to negotiate effectively and get a better deal every time.” ?Brian Tracy, author of The Power of Self-Confidence “Greg Williams, the Master Negotiator, could sell ice to Eskimos.” ?Neil Cavuto, Fox Business News Anchor
Publisher: Red Wheel/Weiser
ISBN: 1632659425
Category : Business & Economics
Languages : en
Pages : 234
Book Description
“Full of techniques from deciphering hidden body language messages to enhancing your negotiation strategies. . . . your go-to resource for stellar results.” —Harvey Mackay, #1 New York Times–bestselling author of Swim With the Sharks Without Being Eaten Alive The success of a negotiation is profoundly affected by how well you read body language. How can you learn to read the subtle clues—many lasting a fraction of a second—that your opponent projects? Body Language Secrets to Win More Negotiations will help you discover what the “other side” is revealing through body language and microexpressions, and how to control your own. It will help you become more adept at leveraging your knowledge of emotional intelligence, negotiation ploys, and emotional hot buttons. Through engaging stories and examples, Body Language Secrets to Win More Negotiations shows you how to employ a wide range of strategies to achieve your negotiating goals. You will learn: • How to employ your knowledge of body language to instantly read the other negotiator’s position. • Insider secrets that will give you an advantage in any negotiation. • Techniques to overcome common obstacles that hamper your negotiations Learning to read and send body language signals enables anyone, anywhere, to gain an advantage in any negotiation, from where to go for brunch to what price to pay for a global corporate acquisition. “A book that should be on everyone’s must-read list.” ?Roger Dawson, author of Secrets of Power Negotiating “This practical book is loaded with proven strategies and tactics to negotiate effectively and get a better deal every time.” ?Brian Tracy, author of The Power of Self-Confidence “Greg Williams, the Master Negotiator, could sell ice to Eskimos.” ?Neil Cavuto, Fox Business News Anchor
Negotiating with a Bully
Author: Greg Williams
Publisher: Red Wheel/Weiser
ISBN: 1632651351
Category : Business & Economics
Languages : en
Pages : 194
Book Description
Master negotiator and body language expert Williams teaches readers how to skillfully deal with bullies in different forms and environments and provides the answers they need to become a more effective negotiator when they are confronted by a bully.
Publisher: Red Wheel/Weiser
ISBN: 1632651351
Category : Business & Economics
Languages : en
Pages : 194
Book Description
Master negotiator and body language expert Williams teaches readers how to skillfully deal with bullies in different forms and environments and provides the answers they need to become a more effective negotiator when they are confronted by a bully.
Power Negotiating for Salespeople
Author: Roger Dawson
Publisher: Red Wheel/Weiser
ISBN: 1632658615
Category : Business & Economics
Languages : en
Pages : 258
Book Description
Master negotiator Roger Dawson turns his attention to the person on the other side of the desk--the salesperson who's trying to close a deal with the most favorable terms. The goal of most negotiations is to create a win-win situation. Imagine if you could win every negotiation and leave the other person feeling like he or she has won too? This book teaches you how to be the power sales negotiator who can do exactly that. You will always come away from the negotiating table knowing that you have won and that you have improved your relationship with your buyer. Roger Dawson gives salespeople an arsenal of tools that can be implemented easily and immediately. In addition, he shows salespeople how to: Master the nine elements of power that control negotiating situations Ask for more than you expect to get Negotiate with individuals from other cultures Analyze personality styles and adapt to them Master the 24 power closes Power Negotiating for Salespeople is not a dull, dry treatise full theory. Nor is it a handbook of tricks and scams meant to manipulate others. It is the most complete book ever written specifically for salespeople about the process of negotiation and will enable any salesperson to take a quantum leap in sales. Praise for Dawson's Books: "I can't believe it! Here's a book that is packed with wisdom that will help anyone improve their life and yet it is easy and fun to read! Amazing!" --Og Mandino, author of The Greatest Salesman in the World "A fast, entertaining read that should be required reading for anyone who deals with people. Highly recommended." --Ken Blanchard, coauthor of The One Minute Manager "Roger Dawson's great book will help you create and expand one of the most critical skills to life-long success." --Anthony Robbins, author of Unlimited Power and Awaken the Giant Within
Publisher: Red Wheel/Weiser
ISBN: 1632658615
Category : Business & Economics
Languages : en
Pages : 258
Book Description
Master negotiator Roger Dawson turns his attention to the person on the other side of the desk--the salesperson who's trying to close a deal with the most favorable terms. The goal of most negotiations is to create a win-win situation. Imagine if you could win every negotiation and leave the other person feeling like he or she has won too? This book teaches you how to be the power sales negotiator who can do exactly that. You will always come away from the negotiating table knowing that you have won and that you have improved your relationship with your buyer. Roger Dawson gives salespeople an arsenal of tools that can be implemented easily and immediately. In addition, he shows salespeople how to: Master the nine elements of power that control negotiating situations Ask for more than you expect to get Negotiate with individuals from other cultures Analyze personality styles and adapt to them Master the 24 power closes Power Negotiating for Salespeople is not a dull, dry treatise full theory. Nor is it a handbook of tricks and scams meant to manipulate others. It is the most complete book ever written specifically for salespeople about the process of negotiation and will enable any salesperson to take a quantum leap in sales. Praise for Dawson's Books: "I can't believe it! Here's a book that is packed with wisdom that will help anyone improve their life and yet it is easy and fun to read! Amazing!" --Og Mandino, author of The Greatest Salesman in the World "A fast, entertaining read that should be required reading for anyone who deals with people. Highly recommended." --Ken Blanchard, coauthor of The One Minute Manager "Roger Dawson's great book will help you create and expand one of the most critical skills to life-long success." --Anthony Robbins, author of Unlimited Power and Awaken the Giant Within
Say Less, Get More
Author: Fotini Iconomopoulos
Publisher: Jaico Publishing House
ISBN: 9393559236
Category : Business & Economics
Languages : en
Pages : 337
Book Description
Unconventional Negotiation Techniques to Get What You Want NEGOTIATION WITHOUT FEAR, FOR EVERYONE, EVERYWHERE. Nicknamed “the Negotiator” as a child, Fotini Iconomopoulos has been honing her skills her entire life. Now Iconomopoulos shares her simple, innovative strategies, debunks common negotiation myths and explains how effective negotiation can happen all around us in situations big and small. In Say Less, Get More you’ll find out how to: ASSESS YOUR SITUATION so you can adjust your negotiation tactics accordingly UNDERSTAND who you are negotiating with, their background and goals MANAGE THE NEGOTIATION PROCESS to overcome obstacles and find common ground COMMUNICATE EFFECTIVELY by learning what to say and when to say it Armed with Iconomopoulos’s sensible strategies and proven advice, you’ll be able to cultivate relationships and confidently get what you want in business and in life.
Publisher: Jaico Publishing House
ISBN: 9393559236
Category : Business & Economics
Languages : en
Pages : 337
Book Description
Unconventional Negotiation Techniques to Get What You Want NEGOTIATION WITHOUT FEAR, FOR EVERYONE, EVERYWHERE. Nicknamed “the Negotiator” as a child, Fotini Iconomopoulos has been honing her skills her entire life. Now Iconomopoulos shares her simple, innovative strategies, debunks common negotiation myths and explains how effective negotiation can happen all around us in situations big and small. In Say Less, Get More you’ll find out how to: ASSESS YOUR SITUATION so you can adjust your negotiation tactics accordingly UNDERSTAND who you are negotiating with, their background and goals MANAGE THE NEGOTIATION PROCESS to overcome obstacles and find common ground COMMUNICATE EFFECTIVELY by learning what to say and when to say it Armed with Iconomopoulos’s sensible strategies and proven advice, you’ll be able to cultivate relationships and confidently get what you want in business and in life.
Never Split the Difference
Author: Chris Voss
Publisher: HarperCollins
ISBN: 0062407813
Category : Business & Economics
Languages : en
Pages : 203
Book Description
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Publisher: HarperCollins
ISBN: 0062407813
Category : Business & Economics
Languages : en
Pages : 203
Book Description
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
You Say More Than You Think
Author: Janine Driver
Publisher: Harmony
ISBN: 0307453987
Category : Self-Help
Languages : en
Pages : 242
Book Description
Now You’re Talking! Do you want to be bulletproof at work, secure in your relationship, and content in your own skin? If so, it’s more important than ever to be aware of what your body is saying to the outside world. Unfortunately, most of what you’ve heard from other body language experts is wrong, and, as a result, your actions may be hurting, not helping, you. With sass and a keen eye, media favorite Janine Driver teaches you the skills she used every day to stay alive during her fifteen years as a body-language expert at the ATF. Janine’s 7-day plan and her 7-second solutions teach you dozens of body language fixes to turn any interpersonal situation to your advantage. She reveals methods here that other experts refuse to share with the public, and she debunks major myths other experts swear are fact: Giving more eye contact is key when you’re trying to impress someone. Not necessarily true. It’s actually more important where you point your belly button. This small body shift communicates true interest more powerfully than constant eye contact. The “steeple” hand gesture will give you the upper hand during negotiations and business meetings. Wrong. Driver has seen this overbearing gesture backfire more often than not. Instead, she suggests two new steeples that give you power without making you seem overly aggressive: the Basketball Steeple and the A-OK Two-Fingered Steeple. Happy people command power and attention by smiling just before they meet new people. Studies have shown that people who do this are viewed as Beta Leaders. Alpha leaders smile once they shake your hand and hear your name. At a time when every advantage counts—and first impressions matter more than ever—this is the book to help you really get your message across.
Publisher: Harmony
ISBN: 0307453987
Category : Self-Help
Languages : en
Pages : 242
Book Description
Now You’re Talking! Do you want to be bulletproof at work, secure in your relationship, and content in your own skin? If so, it’s more important than ever to be aware of what your body is saying to the outside world. Unfortunately, most of what you’ve heard from other body language experts is wrong, and, as a result, your actions may be hurting, not helping, you. With sass and a keen eye, media favorite Janine Driver teaches you the skills she used every day to stay alive during her fifteen years as a body-language expert at the ATF. Janine’s 7-day plan and her 7-second solutions teach you dozens of body language fixes to turn any interpersonal situation to your advantage. She reveals methods here that other experts refuse to share with the public, and she debunks major myths other experts swear are fact: Giving more eye contact is key when you’re trying to impress someone. Not necessarily true. It’s actually more important where you point your belly button. This small body shift communicates true interest more powerfully than constant eye contact. The “steeple” hand gesture will give you the upper hand during negotiations and business meetings. Wrong. Driver has seen this overbearing gesture backfire more often than not. Instead, she suggests two new steeples that give you power without making you seem overly aggressive: the Basketball Steeple and the A-OK Two-Fingered Steeple. Happy people command power and attention by smiling just before they meet new people. Studies have shown that people who do this are viewed as Beta Leaders. Alpha leaders smile once they shake your hand and hear your name. At a time when every advantage counts—and first impressions matter more than ever—this is the book to help you really get your message across.
Negotiate with Feng Shui
Author: Jose Armilla
Publisher: Llewellyn Worldwide
ISBN: 9781567180381
Category : Business & Economics
Languages : en
Pages : 272
Book Description
If you thought that feng shui was just interior design, think again! Feng shui is the ancient Chinese system of harmonizing the person with his or her surroundings through the subtle manipulation of chi, or universal energy. Negotiate with Feng Shui teaches you how to sense and balance chi in your body and your environment, creating a win-win situation for both parties involved in any negotiation. We all negotiate every day, although we might not think of many of our social interactions as negotiations. Whether you are buying a car, closing a business deal, hammering out an international treaty, or just dealing with an unruly teenager, you can use feng shui to analyze advantageous locations, select auspicious moments, and maximize compatibility between the parties. Negotiate with Feng Shui is unlike any other feng shui book. Author Jose Armilla shows you how to apply feng shui techniques to everyday situations like buying a car or asking for a pay raise. Using the straightforward techniques presented in this book, you will: Learn how to sense positive and negative chi in the body and in the environment Discover the secret to picking auspicious times and dates for important meetings Learn how to feng shui your present house as well as your dream house, including examples of positive and negative layouts Get tips on bargaining - everywhere from the flea market to the Internet Learn ancient blessings that improve the vibrations of the meeting place In part two of this groundbreaking book, the author, a retired United States diplomat, examines how feng shui works in the "real world." Discover the role feng shui has played in historic peace talks associated with the Opium War, the Korean War, the Vietnam War, and the Cold War. Negotiate the feng shui way and encourage success and happiness for everyone involved!
Publisher: Llewellyn Worldwide
ISBN: 9781567180381
Category : Business & Economics
Languages : en
Pages : 272
Book Description
If you thought that feng shui was just interior design, think again! Feng shui is the ancient Chinese system of harmonizing the person with his or her surroundings through the subtle manipulation of chi, or universal energy. Negotiate with Feng Shui teaches you how to sense and balance chi in your body and your environment, creating a win-win situation for both parties involved in any negotiation. We all negotiate every day, although we might not think of many of our social interactions as negotiations. Whether you are buying a car, closing a business deal, hammering out an international treaty, or just dealing with an unruly teenager, you can use feng shui to analyze advantageous locations, select auspicious moments, and maximize compatibility between the parties. Negotiate with Feng Shui is unlike any other feng shui book. Author Jose Armilla shows you how to apply feng shui techniques to everyday situations like buying a car or asking for a pay raise. Using the straightforward techniques presented in this book, you will: Learn how to sense positive and negative chi in the body and in the environment Discover the secret to picking auspicious times and dates for important meetings Learn how to feng shui your present house as well as your dream house, including examples of positive and negative layouts Get tips on bargaining - everywhere from the flea market to the Internet Learn ancient blessings that improve the vibrations of the meeting place In part two of this groundbreaking book, the author, a retired United States diplomat, examines how feng shui works in the "real world." Discover the role feng shui has played in historic peace talks associated with the Opium War, the Korean War, the Vietnam War, and the Cold War. Negotiate the feng shui way and encourage success and happiness for everyone involved!
The Silent Language of Leaders
Author: Carol Kinsey Goman, Ph.D.
Publisher: John Wiley & Sons
ISBN: 0470876360
Category : Business & Economics
Languages : en
Pages : 294
Book Description
A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.
Publisher: John Wiley & Sons
ISBN: 0470876360
Category : Business & Economics
Languages : en
Pages : 294
Book Description
A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.
How to Talk to Anyone, Anytime, Anywhere
Author: Larry King
Publisher: Crown
ISBN: 0307421023
Category : Self-Help
Languages : en
Pages : 226
Book Description
Some find talking to others uncomfortable, difficult, or intimidating. Here is a way to overcome these communication challenges. HOW TO TALK TO ANYONE, ANYTIME, ANYWHERE is the key to building confidence and improving communication skills. Written by Larry King, this guide provides simple and practical advice to help make communication easier, more successful, and even more enjoyable. Anecdotes from a life spent talking--on television, radio, and in person,--add to the fun and value of the book. Learn what famous talkers say and how the way they say it makes them so successful. Lessons include: • How to overcome shyness and put other people at ease • How to choose an appropriate conversation topic for any situation • How to ace a job interview, run a meeting, and mingle at a cocktail party • What the most successful conversationalists have in common • The one great question you can ask to enhance your conversation with anyone, anytime, anywhere
Publisher: Crown
ISBN: 0307421023
Category : Self-Help
Languages : en
Pages : 226
Book Description
Some find talking to others uncomfortable, difficult, or intimidating. Here is a way to overcome these communication challenges. HOW TO TALK TO ANYONE, ANYTIME, ANYWHERE is the key to building confidence and improving communication skills. Written by Larry King, this guide provides simple and practical advice to help make communication easier, more successful, and even more enjoyable. Anecdotes from a life spent talking--on television, radio, and in person,--add to the fun and value of the book. Learn what famous talkers say and how the way they say it makes them so successful. Lessons include: • How to overcome shyness and put other people at ease • How to choose an appropriate conversation topic for any situation • How to ace a job interview, run a meeting, and mingle at a cocktail party • What the most successful conversationalists have in common • The one great question you can ask to enhance your conversation with anyone, anytime, anywhere
Teaming
Author: Amy C. Edmondson
Publisher: John Wiley & Sons
ISBN: 1118216768
Category : Business & Economics
Languages : en
Pages : 359
Book Description
New breakthrough thinking in organizational learning, leadership, and change Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. Edmondson outlines the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success and failure. Presents a clear explanation of practical management concepts for increasing learning capability for business results Introduces a framework that clarifies how learning processes must be altered for different kinds of work Explains how Collaborative Learning works, and gives tips for how to do it well Includes case-study research on Intermountain healthcare, Prudential, GM, Toyota, IDEO, the IRS, and both Cincinnati and Minneapolis Children's Hospitals, among others Based on years of research, this book shows how leaders can make organizational learning happen by building teams that learn.
Publisher: John Wiley & Sons
ISBN: 1118216768
Category : Business & Economics
Languages : en
Pages : 359
Book Description
New breakthrough thinking in organizational learning, leadership, and change Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. Edmondson outlines the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success and failure. Presents a clear explanation of practical management concepts for increasing learning capability for business results Introduces a framework that clarifies how learning processes must be altered for different kinds of work Explains how Collaborative Learning works, and gives tips for how to do it well Includes case-study research on Intermountain healthcare, Prudential, GM, Toyota, IDEO, the IRS, and both Cincinnati and Minneapolis Children's Hospitals, among others Based on years of research, this book shows how leaders can make organizational learning happen by building teams that learn.