Author: Thomas Menkhoff
Publisher: World Scientific
ISBN: 9814343676
Category : Business & Economics
Languages : en
Pages : 473
Book Description
Based on the success of the World Scientific publication ?Governing and Managing Knowledge? edited by Thomas Menkhoff, Hans-Dieter Evers and Chay Yue Wah in 2005, this unique volume presents 16 new theoretical-practical papers on the strategic aspects of developing knowledge-based economies with case studies from South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines and Uzbekistan. A key question which the book seeks to answer is what Asian policy-makers and leaders in government, economy and society can do to further enhance learning and capability formation so as to foster sustainable development in an increasingly globalized world. It addresses the politico-cultural and socio-economic challenges of effectively managing both knowledge resources and coping with the great digital divide created by globalization, continuous technology innovations and rapid external change. A key objective of the publication is to enable latecomers in the knowledge race to understand some of the critical success factors of sustainable knowledge-based development and what it takes to build a resilient knowledge-based economy.
Beyond the Knowledge Trap
Author: Thomas Menkhoff
Publisher: World Scientific
ISBN: 9814343676
Category : Business & Economics
Languages : en
Pages : 473
Book Description
Based on the success of the World Scientific publication ?Governing and Managing Knowledge? edited by Thomas Menkhoff, Hans-Dieter Evers and Chay Yue Wah in 2005, this unique volume presents 16 new theoretical-practical papers on the strategic aspects of developing knowledge-based economies with case studies from South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines and Uzbekistan. A key question which the book seeks to answer is what Asian policy-makers and leaders in government, economy and society can do to further enhance learning and capability formation so as to foster sustainable development in an increasingly globalized world. It addresses the politico-cultural and socio-economic challenges of effectively managing both knowledge resources and coping with the great digital divide created by globalization, continuous technology innovations and rapid external change. A key objective of the publication is to enable latecomers in the knowledge race to understand some of the critical success factors of sustainable knowledge-based development and what it takes to build a resilient knowledge-based economy.
Publisher: World Scientific
ISBN: 9814343676
Category : Business & Economics
Languages : en
Pages : 473
Book Description
Based on the success of the World Scientific publication ?Governing and Managing Knowledge? edited by Thomas Menkhoff, Hans-Dieter Evers and Chay Yue Wah in 2005, this unique volume presents 16 new theoretical-practical papers on the strategic aspects of developing knowledge-based economies with case studies from South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines and Uzbekistan. A key question which the book seeks to answer is what Asian policy-makers and leaders in government, economy and society can do to further enhance learning and capability formation so as to foster sustainable development in an increasingly globalized world. It addresses the politico-cultural and socio-economic challenges of effectively managing both knowledge resources and coping with the great digital divide created by globalization, continuous technology innovations and rapid external change. A key objective of the publication is to enable latecomers in the knowledge race to understand some of the critical success factors of sustainable knowledge-based development and what it takes to build a resilient knowledge-based economy.
Proceedings of the International Conference Theory and Applications in the Knowledge Economy TAKE 2017
Author: Blazenka Knezevic
Publisher: Eduardo Tomé
ISBN: 9892077148
Category : Business & Economics
Languages : en
Pages : 739
Book Description
Foreword A famous Portuguese Poet once said around one hundred years ago; “before I was born all the words that should save the Humanity had already been written.., the only thing that was missing was to save Humanity.” Fast forward to the 21st century services led and knowledge based economy, and we have myriads of theoretical study about the decisive assets – namely intangibles. Those analysis are made in several perspectives, namely Human Resources, Knowledge Management, Intellectual Capital, and also many sectorial perspectiveslike Trade, Economics, Logistics, Social Policy etc. However, today the question about the applicability of all these studies remains unsolved. So, it like, many of the words that will save the Knowledge Economy have already been written, all we need is to save the Knowledge Economy…Or is it not? The idea behind TAKE Conference was to provide a multidisciplinary forum in which those multiple perspectives will come together. We believe it is a fruitful operation and we intend to continue the exercise in the future. The problem of the relation between theory and practice in the knowledge economy is getting more important and not lessimportant with the development of the BRICS and other nations. TAKE main question will be one of the problems of the 21st century. Following the promising start of TAKE 2016 in Aveiro, Portugal, TAKE 2017 was organized by the Faculty of Economics of Zagreb University, around Prof. Blazenka Knezevic. I would like to thank her and her team for the massive effort in putting TAKE 2017 together. It will be a very nice and memorable conference. I would like also to thank the 5 keynotes, the special sessions and workshop organizes, the authors of the 60 papers and 5 posters, the stream leaders, the reviewers and the sponsors for the efforts. And to the 90 participants from 20 countries: Austria, Bosnia‐Herzegovina, Canada, Croatia, Germany, Hong Kong, Hungary, Netherlands, Mexico, Portugal, Poland, Romania, Russia, South Africa, Serbia, Slovakia, Spain, Thailand, United Kingdom, United States. A special word to Prof. Gaby Neumann from Wildau who organized the Proceedings. Let us make TAKE 2017 a great occasion and help save the knowledge economy a bit. Eduardo Tomé, Conference Chair Zagreb, July 2017
Publisher: Eduardo Tomé
ISBN: 9892077148
Category : Business & Economics
Languages : en
Pages : 739
Book Description
Foreword A famous Portuguese Poet once said around one hundred years ago; “before I was born all the words that should save the Humanity had already been written.., the only thing that was missing was to save Humanity.” Fast forward to the 21st century services led and knowledge based economy, and we have myriads of theoretical study about the decisive assets – namely intangibles. Those analysis are made in several perspectives, namely Human Resources, Knowledge Management, Intellectual Capital, and also many sectorial perspectiveslike Trade, Economics, Logistics, Social Policy etc. However, today the question about the applicability of all these studies remains unsolved. So, it like, many of the words that will save the Knowledge Economy have already been written, all we need is to save the Knowledge Economy…Or is it not? The idea behind TAKE Conference was to provide a multidisciplinary forum in which those multiple perspectives will come together. We believe it is a fruitful operation and we intend to continue the exercise in the future. The problem of the relation between theory and practice in the knowledge economy is getting more important and not lessimportant with the development of the BRICS and other nations. TAKE main question will be one of the problems of the 21st century. Following the promising start of TAKE 2016 in Aveiro, Portugal, TAKE 2017 was organized by the Faculty of Economics of Zagreb University, around Prof. Blazenka Knezevic. I would like to thank her and her team for the massive effort in putting TAKE 2017 together. It will be a very nice and memorable conference. I would like also to thank the 5 keynotes, the special sessions and workshop organizes, the authors of the 60 papers and 5 posters, the stream leaders, the reviewers and the sponsors for the efforts. And to the 90 participants from 20 countries: Austria, Bosnia‐Herzegovina, Canada, Croatia, Germany, Hong Kong, Hungary, Netherlands, Mexico, Portugal, Poland, Romania, Russia, South Africa, Serbia, Slovakia, Spain, Thailand, United Kingdom, United States. A special word to Prof. Gaby Neumann from Wildau who organized the Proceedings. Let us make TAKE 2017 a great occasion and help save the knowledge economy a bit. Eduardo Tomé, Conference Chair Zagreb, July 2017
The Challenge of Knowledge Sharing
Author: Tatjana Bauer
Publisher: LIT Verlag Münster
ISBN: 3643901216
Category : Business & Economics
Languages : en
Pages : 305
Book Description
In the Vietnamese science community, knowledge production and sharing are still limited. Based on intensive field work, this book investigates how organizations operating in the field of water research understand and practice knowledge management. The national science policy, culture, tradition, international collaboration, and local market forces all contribute to the current conditions of knowledge exchange in Vietnam. It is shown that the concentration of organizations in "knowledge clusters" could possibly increase the innovative capacity of research and development, which represents a key driving force in the country's ambitious plans of becoming a middle income country. (Series: ZEF Development Studies - Vol. 17)
Publisher: LIT Verlag Münster
ISBN: 3643901216
Category : Business & Economics
Languages : en
Pages : 305
Book Description
In the Vietnamese science community, knowledge production and sharing are still limited. Based on intensive field work, this book investigates how organizations operating in the field of water research understand and practice knowledge management. The national science policy, culture, tradition, international collaboration, and local market forces all contribute to the current conditions of knowledge exchange in Vietnam. It is shown that the concentration of organizations in "knowledge clusters" could possibly increase the innovative capacity of research and development, which represents a key driving force in the country's ambitious plans of becoming a middle income country. (Series: ZEF Development Studies - Vol. 17)
Beyond Knowledge: The Legacy of Competence
Author: Jörg Zumbach
Publisher: Springer Science & Business Media
ISBN: 1402088272
Category : Education
Languages : en
Pages : 292
Book Description
The edited and peer reviewed volume presents selected papers of the conference “Beyond knowlegde: the legacy of competence” organized by EARLI SIG Learning and Instruction with Computers in cooperation with SIG Instructional Design. It reflects the current state-of-the-art work of scholars worldwide within the area of learning and instruction with computers. Mainly, areas of computer-based learning environments supporting competence-focused knowledge acquisition but also foundational scientific work are addressed. More specific, contents cover cognitive processes in hypermedia and multimedia learning, social issues in computer-supported collaborative learning, motivation and emotion in Blended Learning and e-Learning.
Publisher: Springer Science & Business Media
ISBN: 1402088272
Category : Education
Languages : en
Pages : 292
Book Description
The edited and peer reviewed volume presents selected papers of the conference “Beyond knowlegde: the legacy of competence” organized by EARLI SIG Learning and Instruction with Computers in cooperation with SIG Instructional Design. It reflects the current state-of-the-art work of scholars worldwide within the area of learning and instruction with computers. Mainly, areas of computer-based learning environments supporting competence-focused knowledge acquisition but also foundational scientific work are addressed. More specific, contents cover cognitive processes in hypermedia and multimedia learning, social issues in computer-supported collaborative learning, motivation and emotion in Blended Learning and e-Learning.
Human Capital Formation and Economic Growth in Asia and the Pacific
Author: Wendy Dobson
Publisher: Routledge
ISBN: 1135039828
Category : Business & Economics
Languages : en
Pages : 249
Book Description
The entire planet looks to Asian and other emerging markets to sustain growth momentum as traditional markets in the USA and Europe struggle with the slow and arduous processes of deleveraging after the global financial crisis. At the same time, there is growing recognition in Asia that the sources of growth must shift to sustain their own growth momentum in the years ahead. Heavy reliance on the region’s high savings rates and plentiful supplies of low-cost labour will have to shift towards increasing the human capital embodied in more educated and skilled labour forces capable of contributing to productivity growth and innovation as future drivers of growth. Human Capital Formation and Economic Growth in Asia and the Pacific focuses on why and how countries are making this shift. The demographic transition is shown to be a significant factor as ageing populations in Japan, South Korea and China manage declining growth in the labour force by stepping up investments in education, and by changing policies and institutions. Lessons to be learned from these experiences by more youthful populations in Southeast Asia are explored. In addition, attention is paid to the consequences of cross-border differentials in technical knowledge and the quantity and quality of human capital. Several implications for public policy and for international cooperation on human-capital issues in the Asian region are identified. The chapters in this volume are edited versions of papers presented at the 35th Pacific Trade and Development conference held in Vancouver, Canada, in June 2012. The conference goal was to better understand how governments and business in Asia and the Pacific can apply the key insight that one of the reasons economies grow is because of human-capital formation – the quality and diversity of the labour force are augmented – not just because the labour force grows in size. Students of Asia’s growth prospects will find several aspects of this volume of particular value. It includes chapters on the big-picture conceptual and measurement issues; on country experiences in meeting the imperatives of the demographic transition and investing in education and skills training; and on country experiences with attracting foreign knowledge and the supply and recruitment of skills across borders in Asia and the Pacific. Policymakers will also find useful the discussions of policy implications and the menu of issues requiring intergovernmental cooperation within the Asian region.
Publisher: Routledge
ISBN: 1135039828
Category : Business & Economics
Languages : en
Pages : 249
Book Description
The entire planet looks to Asian and other emerging markets to sustain growth momentum as traditional markets in the USA and Europe struggle with the slow and arduous processes of deleveraging after the global financial crisis. At the same time, there is growing recognition in Asia that the sources of growth must shift to sustain their own growth momentum in the years ahead. Heavy reliance on the region’s high savings rates and plentiful supplies of low-cost labour will have to shift towards increasing the human capital embodied in more educated and skilled labour forces capable of contributing to productivity growth and innovation as future drivers of growth. Human Capital Formation and Economic Growth in Asia and the Pacific focuses on why and how countries are making this shift. The demographic transition is shown to be a significant factor as ageing populations in Japan, South Korea and China manage declining growth in the labour force by stepping up investments in education, and by changing policies and institutions. Lessons to be learned from these experiences by more youthful populations in Southeast Asia are explored. In addition, attention is paid to the consequences of cross-border differentials in technical knowledge and the quantity and quality of human capital. Several implications for public policy and for international cooperation on human-capital issues in the Asian region are identified. The chapters in this volume are edited versions of papers presented at the 35th Pacific Trade and Development conference held in Vancouver, Canada, in June 2012. The conference goal was to better understand how governments and business in Asia and the Pacific can apply the key insight that one of the reasons economies grow is because of human-capital formation – the quality and diversity of the labour force are augmented – not just because the labour force grows in size. Students of Asia’s growth prospects will find several aspects of this volume of particular value. It includes chapters on the big-picture conceptual and measurement issues; on country experiences in meeting the imperatives of the demographic transition and investing in education and skills training; and on country experiences with attracting foreign knowledge and the supply and recruitment of skills across borders in Asia and the Pacific. Policymakers will also find useful the discussions of policy implications and the menu of issues requiring intergovernmental cooperation within the Asian region.
Living in Smart Cities
Author: Thomas Menkhoff
Publisher: World Scientific
ISBN: 9813232838
Category : Architecture
Languages : en
Pages : 528
Book Description
Cities around the world are becoming increasingly popular as economic powerhouses and magnets for migrants from rural and suburban areas. All big cities in First and Third World countries as well as emerging markets such as New York, London, Tokyo, Paris, Shanghai, Hong Kong, Singapore, New Dehli, Jakarta etc. have to cope with high population density and serious challenges such as air pollution or traffic congestion. How do we pack more people into big cities and yet continue to realise a high quality of life? How do we plan, create and manage 'good cities' which are safe, spacious, green, connected, fair and resilient? How can cities create economic wealth while still fulfilling the vision of sustaining our "Green Planet"? What are best practice designs and innovative technical smart city solutions which could be leveraged to tackle these challenges and how can they be successfully commercialised? These are some of the questions the reader addresses from a multi-disciplinary perspective with special reference to Singapore whose development from regional entrepôt to First World Metropolis continues to impress business and societal leaders around the world. The book's contents are broadly structured according to the following aspects: (i) definition and taxonomy of innovative & sustainable cities, including its core characteristics and how they create value in terms of innovativeness and sustainability; (ii) governance, planning and selected design principles of innovative & sustainable cities and how they pan out with regard to livability and sustainability; and (iii) in-depth study of selected smart city dimensions such as governance, clustering, connectivity, mobility, ageing, water, sports, and safety.
Publisher: World Scientific
ISBN: 9813232838
Category : Architecture
Languages : en
Pages : 528
Book Description
Cities around the world are becoming increasingly popular as economic powerhouses and magnets for migrants from rural and suburban areas. All big cities in First and Third World countries as well as emerging markets such as New York, London, Tokyo, Paris, Shanghai, Hong Kong, Singapore, New Dehli, Jakarta etc. have to cope with high population density and serious challenges such as air pollution or traffic congestion. How do we pack more people into big cities and yet continue to realise a high quality of life? How do we plan, create and manage 'good cities' which are safe, spacious, green, connected, fair and resilient? How can cities create economic wealth while still fulfilling the vision of sustaining our "Green Planet"? What are best practice designs and innovative technical smart city solutions which could be leveraged to tackle these challenges and how can they be successfully commercialised? These are some of the questions the reader addresses from a multi-disciplinary perspective with special reference to Singapore whose development from regional entrepôt to First World Metropolis continues to impress business and societal leaders around the world. The book's contents are broadly structured according to the following aspects: (i) definition and taxonomy of innovative & sustainable cities, including its core characteristics and how they create value in terms of innovativeness and sustainability; (ii) governance, planning and selected design principles of innovative & sustainable cities and how they pan out with regard to livability and sustainability; and (iii) in-depth study of selected smart city dimensions such as governance, clustering, connectivity, mobility, ageing, water, sports, and safety.
Indigenous Knowledge in Taiwan and Beyond
Author: Shu-mei Shih
Publisher: Springer Nature
ISBN: 9811541787
Category : Social Science
Languages : en
Pages : 362
Book Description
This book situates Taiwan’s indigenous knowledge in comparative contexts across other indigenous knowledge formations. The content is divided into four distinct but interrelated sections to highlight the importance and diversity of indigenous knowledge in Taiwan and beyond. It begins with an exploration of the recent development and construction of an indigenous knowledge and educational system in Taiwan, as well as issues concerning research ethics and indigenous knowledge. This is followed by a section that illustrates diverse forms of indigenous knowledge, and in turn, a theoretical dialogue between indigenous studies and settler colonial studies. Lastly, the Paiwan indigenous author Dadelavan Ibau’s trans-indigenous journey to Tibet rounds out the coverage. This book is useful to readers in indigenous, settler colonial, and decolonial studies around the world, not just because it offers substantive content on indigenous knowledge in Taiwan, but also because it offers conceptual tools for studying indigenous knowledge from comparative and relational perspectives. It also greatly benefits anyone interested in Taiwan studies, offering an ethical approach to indigeneity in a classic settler colony.
Publisher: Springer Nature
ISBN: 9811541787
Category : Social Science
Languages : en
Pages : 362
Book Description
This book situates Taiwan’s indigenous knowledge in comparative contexts across other indigenous knowledge formations. The content is divided into four distinct but interrelated sections to highlight the importance and diversity of indigenous knowledge in Taiwan and beyond. It begins with an exploration of the recent development and construction of an indigenous knowledge and educational system in Taiwan, as well as issues concerning research ethics and indigenous knowledge. This is followed by a section that illustrates diverse forms of indigenous knowledge, and in turn, a theoretical dialogue between indigenous studies and settler colonial studies. Lastly, the Paiwan indigenous author Dadelavan Ibau’s trans-indigenous journey to Tibet rounds out the coverage. This book is useful to readers in indigenous, settler colonial, and decolonial studies around the world, not just because it offers substantive content on indigenous knowledge in Taiwan, but also because it offers conceptual tools for studying indigenous knowledge from comparative and relational perspectives. It also greatly benefits anyone interested in Taiwan studies, offering an ethical approach to indigeneity in a classic settler colony.
The Mekong Delta System
Author: Fabrice G. Renaud
Publisher: Springer Science & Business Media
ISBN: 9400739621
Category : Science
Languages : en
Pages : 466
Book Description
This book about the Mekong Delta presents a unique collection of state-of-the-art contributions by international experts from different scientific disciplines about the characteristics and pressing water-related challenges of the Mekong Delta in Vietnam. The Mekong Delta belongs to one of the areas, which are to expect the largest challenges concerning environmental change and climate change induced sea level rise . The Delta acts as the “rice bowl” of Southeast Asia and is home to over 17 Million people, who need to cope with ecologic as well as socio-economic changes linked to the rapid economic development of the country. Annual floods, severe droughts, salt water intrusion, degrading water quality, tropical cyclones, hydrologic changes due to hydropower projects in the upstream of the Mekong, coastal erosion, and the loss of biodiversity are some of the problems in the region. Heterogeneous resource management responsibilities, and the fact that the Mekong – and thus also the Delta – is influenced by six countries aggravate the situation. Integrated water resources management and fostered cooperation and information exchange are pressing needs for the sustainable development of the Delta.
Publisher: Springer Science & Business Media
ISBN: 9400739621
Category : Science
Languages : en
Pages : 466
Book Description
This book about the Mekong Delta presents a unique collection of state-of-the-art contributions by international experts from different scientific disciplines about the characteristics and pressing water-related challenges of the Mekong Delta in Vietnam. The Mekong Delta belongs to one of the areas, which are to expect the largest challenges concerning environmental change and climate change induced sea level rise . The Delta acts as the “rice bowl” of Southeast Asia and is home to over 17 Million people, who need to cope with ecologic as well as socio-economic changes linked to the rapid economic development of the country. Annual floods, severe droughts, salt water intrusion, degrading water quality, tropical cyclones, hydrologic changes due to hydropower projects in the upstream of the Mekong, coastal erosion, and the loss of biodiversity are some of the problems in the region. Heterogeneous resource management responsibilities, and the fact that the Mekong – and thus also the Delta – is influenced by six countries aggravate the situation. Integrated water resources management and fostered cooperation and information exchange are pressing needs for the sustainable development of the Delta.
Escaping the Build Trap
Author: Melissa Perri
Publisher: O'Reilly Media
ISBN: 1491973765
Category : Business & Economics
Languages : en
Pages : 200
Book Description
To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs. In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You’ll learn product management principles that can be applied to any organization, big or small. In five parts, this book explores: Why organizations ship features rather than cultivate the value those features represent How to set up a product organization that scales How product strategy connects a company’s vision and economic outcomes back to the product activities How to identify and pursue the right opportunities for producing value through an iterative product framework How to build a culture focused on successful outcomes over outputs
Publisher: O'Reilly Media
ISBN: 1491973765
Category : Business & Economics
Languages : en
Pages : 200
Book Description
To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs. In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You’ll learn product management principles that can be applied to any organization, big or small. In five parts, this book explores: Why organizations ship features rather than cultivate the value those features represent How to set up a product organization that scales How product strategy connects a company’s vision and economic outcomes back to the product activities How to identify and pursue the right opportunities for producing value through an iterative product framework How to build a culture focused on successful outcomes over outputs
Sharing Expertise
Author: Mark S. Ackerman
Publisher: MIT Press
ISBN: 9780262011952
Category : Business & Economics
Languages : en
Pages : 452
Book Description
The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects -- cognitive, social, cultural, and organizational -- of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations.
Publisher: MIT Press
ISBN: 9780262011952
Category : Business & Economics
Languages : en
Pages : 452
Book Description
The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects -- cognitive, social, cultural, and organizational -- of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations.