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Benchmarking for Best Practice

Benchmarking for Best Practice PDF Author: Mohamed Zairi
Publisher: Routledge
ISBN: 0750639482
Category : Business & Economics
Languages : en
Pages : 512

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Book Description
For any practitioner wanting to establish best practice in a wide variety of business areas, BENCHMARKING FOR BEST PRACTICE uses recent case studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. It is also an ideal textbook on the application of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.