Quality Management Implementation in Higher Education: Practices, Models, and Case Studies PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Quality Management Implementation in Higher Education: Practices, Models, and Case Studies PDF full book. Access full book title Quality Management Implementation in Higher Education: Practices, Models, and Case Studies by Sony, Michael. Download full books in PDF and EPUB format.
Author: Sony, Michael
Publisher: IGI Global
ISBN: 1522598316
Category : Education
Languages : en
Pages : 483
Get Book Here
Book Description
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author: Sony, Michael
Publisher: IGI Global
ISBN: 1522598316
Category : Education
Languages : en
Pages : 483
Get Book Here
Book Description
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author: Kerm Henriksen
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 526
Get Book Here
Book Description
v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.
Author: Arnoldo C. Hax
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 496
Get Book Here
Book Description
Author: Jay R. Galbraith
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 212
Get Book Here
Book Description
Conceptual and empirical foundations of strategy and structure; Strategy, structure, and performance; Implementing diversification strategies: an alternative framework; Processes and systems for managing diversity; Strategy, people, and rewards; Integration of dimensions for strategy implementation; Strategic adaptation models; Strategy and organization: state of the art.
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309132991
Category : Business & Economics
Languages : en
Pages : 510
Get Book Here
Book Description
Every year workers' low-back, hand, and arm problems lead to time away from jobs and reduce the nation's economic productivity. The connection of these problems to workplace activities-from carrying boxes to lifting patients to pounding computer keyboards-is the subject of major disagreements among workers, employers, advocacy groups, and researchers. Musculoskeletal Disorders and the Workplace examines the scientific basis for connecting musculoskeletal disorders with the workplace, considering people, job tasks, and work environments. A multidisciplinary panel draws conclusions about the likelihood of causal links and the effectiveness of various intervention strategies. The panel also offers recommendations for what actions can be considered on the basis of current information and for closing information gaps. This book presents the latest information on the prevalence, incidence, and costs of musculoskeletal disorders and identifies factors that influence injury reporting. It reviews the broad scope of evidence: epidemiological studies of physical and psychosocial variables, basic biology, biomechanics, and physical and behavioral responses to stress. Given the magnitude of the problem-approximately 1 million people miss some work each year-and the current trends in workplace practices, this volume will be a must for advocates for workplace health, policy makers, employers, employees, medical professionals, engineers, lawyers, and labor officials.
Author: Idemudia, Efosa Carroll
Publisher: IGI Global
ISBN: 1799833534
Category : Business & Economics
Languages : en
Pages : 459
Get Book Here
Book Description
To date, a plethora of companies and organizations are investing vast amounts of money on the latest technologies. Information technology can be used to improve market share, profits, sales, competitive advantage, and customer/employee satisfaction. Unfortunately, the individuals meant to use these technologies are not well equipped on how to effectively and efficiently use these tools for competitive advantage and decision making. The Handbook of Research on IT Applications for Strategic Competitive Advantage and Decision Making is a collection of innovative research relevant to the methodologies, theoretical frameworks, and latest empirical research findings in information technology applications, strategic competitive advantage, and decision making. While highlighting topics including agility, knowledge management, and business intelligence, this book is ideally designed for information technology professionals, academics, researchers, managers, executives, and government officials interested in using information technology for strategic competitive advantage and better decision making.
Author: Derick W. Brinkerhoff
Publisher: Kumarian Press
ISBN: 1565491424
Category : Business & Economics
Languages : en
Pages : 290
Get Book Here
Book Description
* A toolbox for designing, managing, and influencing policy reform in government and civil society * Based on experience in over 40 countries This comprehensive book provides concepts and tools to navigate the "how" of policy change in order to enhance democratic governance. It teaches decision-makers how to implement policy more effectively and increase performance feasibility of these reforms. The research--part of the USAID Implementing Policy Change Project--stems from work with government officials, private sector entrepreneurs, and civil society groups, from regional to national and local levels in over 40 countries. The book includes dynamic tools for designing, managing, and influencing policy reforms in government, donor agencies, NGOs, civil society groups, and the private sector.
Author: Barbara Foorman
Publisher: John Wiley & Sons
ISBN: 1119374529
Category : Psychology
Languages : en
Pages : 127
Get Book Here
Book Description
This special issue is a "how to" on overcoming the many systems-level challenges in K–12 public education to implement effective reading interventions for the vast numbers of students reading below grade level. It emphasizes building researcher–practitioner partnerships, providing ongoing professional development for teachers, and removing institutional barriers to change as the keys to effective reading intervention. Interventions for the upper grades focus on the challenges of coaxing content-area teachers to learn new routines for building background knowledge, teaching academic vocabulary, and conducting discussions to foster critical reading and knowledge application. In the primary grades, interventions follow a multi-tiered system of support where enhanced classroom instruction is supported by small-group intervention for struggling readers. The volume also discusses the importance of training special educators to implement data-based individuation. This is the 154th volume in this Jossey-Bass series New Directions for Child and Adolescent Development. Its mission is to provide scientific and scholarly presentations on cutting edge issues and concepts in this subject area. Each volume focuses on a specific new direction or research topic and is edited by experts from that field.
Author: Keuning Doede
Publisher: Routledge
ISBN: 1135035423
Category : Business & Economics
Languages : en
Pages : 704
Get Book Here
Book Description
Management: A European Perspective adopts a step-by-step approach based on the key managerial skills – planning, organization, implementation, supervision and control – to provide a practical introduction to the field. Looking at some leading international companies, Keuning draws on various managerial and organizational concepts, including industrial democracy, corporate governance, ethics, culture and gender, ICT related changes in industries, e-business, risk management and network organization. Among the special features designed to enhance the learning process are: Detailed case studies demonstrating the practical implications of the concepts discussed References in the form of examples and brief studies (with a European or international focus) Numerous discussion questions relating to each chapter's theory Material from European newspapers and magazines to reinforce the book's practical orientation This book is an ideal introduction for students starting out their business program.
Author: Robert Hinson
Publisher: CRC Press
ISBN: 0429633432
Category : Business & Economics
Languages : en
Pages : 361
Get Book Here
Book Description
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) "Customer Service is Changing!" The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear: Today’s consumers are no longer ‘passive audiences’ but ‘active players’ that engage with businesses at each stage of product or service design and delivery systems. Consumer demands and expectations are also increasingly being dictated by changing personal preferences, enhanced access to information and expanding digital reality. The customer service principles – strategic and operational – advocated by these authors are universal, but particularly compelling as they apply to Africa’s unique and dynamic operating environment. In recognition of the importance of excellent customer service, this comprehensive and well-timed book provides an essential guide on the increasing role of the customer to business success. This book discusses the management and delivery of customer service under seven broad themes: Customer Service as Shared Value, Customer Service Strategy, Customer Service Systems, Customer Service Style, Customer Service Culture, Customer Service Skills and Customer Experience – Advancing Customer Service in Africa. Central questions posed and addressed include: What is the new definition of customer service management? How should organisations position themselves to create value for customers and stakeholders? How should employees project themselves to align with customer service promises made by their organisations? Overall, this book provides strategic and operational insights into effective customer service management in Africa. The customer service management concepts, roles and practices outlined, particularly as they apply to the African context, make it an important addition to scholars’ or practitioners’ reference works.
