Assertiveness and the Manager's Job PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Assertiveness and the Manager's Job PDF full book. Access full book title Assertiveness and the Manager's Job by Annie Phillips. Download full books in PDF and EPUB format.
Author: Annie Phillips
Publisher: Radcliffe Publishing
ISBN: 9781857759013
Category : Business & Economics
Languages : en
Pages : 206
Get Book Here
Book Description
This handbook explores the value of interpersonal skills in primary care management, describing effective communication skills including organizational structures, group dynamics, overcoming barriers to good communication, listening and counselling skills. It offers tools and strategies.
Author: Annie Phillips
Publisher: Radcliffe Publishing
ISBN: 9781857759013
Category : Business & Economics
Languages : en
Pages : 206
Get Book Here
Book Description
This handbook explores the value of interpersonal skills in primary care management, describing effective communication skills including organizational structures, group dynamics, overcoming barriers to good communication, listening and counselling skills. It offers tools and strategies.
Author: Ken Back
Publisher:
ISBN: 9780077114282
Category : Assertiveness (Psychology)
Languages : en
Pages : 207
Get Book Here
Book Description
Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals. Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation. About the Authors Ken and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas. Ken and Kate can be contacted via their website kenandkateback.com.
Author: Alicia Menendez
Publisher: HarperCollins
ISBN: 0062838776
Category : Business & Economics
Languages : en
Pages : 229
Get Book Here
Book Description
Be nice, but not too nice. Be successful, but not too successful. Just be likeable. Whatever that means? Women are stuck in an impossible bind. At work, strong women are criticized for being cold, and warm women are seen as pushovers. An award-winning journalist examines this fundamental paradox and empowers readers to let go of old rules and reimagine leadership rather than reinventing themselves. Consider that even competent women must appear likeable to successfully negotiate a salary, ask for a promotion, or take credit for a job well done—and that studies show these actions usually make them less likeable. And this minefield is doubly loaded when likeability intersects with race, ethnicity, sexual orientation, and parental status. Relying on extensive research and interviews, and carefully examined personal experience, The Likeability Trap delivers an essential examination of the pressure put on women to be amiable at work, home, and in the public sphere, and explores the price women pay for internalizing those demands. Rather than advising readers to make themselves likeable, Menendez empowers them to examine how they perceive themselves and others and explores how the concept of likeability is riddled with cultural biases. Our demands for likeability, she argues, hinder everyone’s progress and power. Inspiring, thoughtful and often funny, The Likeability Trap proposes surprising, practical solutions for confronting the cultural patterns holding us back, encourages us to value unique talents and styles instead of muting them, and to remember that while likeability is part of the game, it will not break you.
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Get Book Here
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author: Elaina Zuker
Publisher: Amacom Books
ISBN: 9780814457696
Category : Business & Economics
Languages : en
Pages : 209
Get Book Here
Book Description
Shows managers how to delegate authority, improve communication skills, develop leadership qualities, conduct performance appraisals, and manage stress
Author: Manuel J. Smith
Publisher: Bantam
ISBN: 0307785440
Category : Self-Help
Languages : en
Pages : 354
Get Book Here
Book Description
The best-seller that helps you say: "I just said 'no' and I don't feel guilty!" Are you letting your kids get away with murder? Are you allowing your mother-in-law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? Learn the answers in When I Say No, I Feel Guilty, the best-seller with revolutionary new techniques for getting your own way.
Author: Emilie Aries
Publisher: PublicAffairs
ISBN: 1541724186
Category : Business & Economics
Languages : en
Pages : 216
Get Book Here
Book Description
In this candid, refreshing guide for young women to take with us as we run the world, Emilie Aries shows you how to own your power, know your worth, and design your career and life accordingly. Young women today face an uncertain job market, the pressure to ascend at all costs, and a fear of burning out. But the landscape is changing, and women are taking an assertive role in shaping our careers and lives, while investing more and more in our community of support. Bossed Up teaches you how to: Break out of the "martyrdom mindset," and cultivate your Boss Identity by getting clear on what you really want for your career and life without apology; Hone the self-advocacy skills necessary for success; Understand the differences between being assertive (which is part of being a leader) and being aggressive (which is more like being a bully) - and how that clarity can transform your trajectory; Beat burnout by identifying how the warning signs may be showing up in your life and how to prioritize bringing more rest, purpose, agency, and community to your day-to-day life; Unpack the steps to cultivating something more than just confidence; a boss identity, which will establish your ability to be the boss of your life no matter what comes your way. Drawing from timely research, and with personal stories, and spotlights on a diverse group of women from the Bossed Up community, this book will show you how to craft a happy, healthy, and sustainable career path you'll love.
Author: Robert Alberti
Publisher: New Harbinger Publications
ISBN: 1626259623
Category : Self-Help
Languages : en
Pages : 287
Get Book Here
Book Description
Your Perfect Right—the leading assertiveness guide with over 1.3 million copies sold—is now fully updated and revised. This indispensable guide to equal-relationship assertiveness is packed with step-by-step exercises, tips, and skills to help you express yourself effectively. Are you comfortable starting a conversation with strangers at a party? Do you sometimes feel ineffective in making your needs clear? Do you have difficulty saying no to persuasive people? Everyone needs a little help getting along with others. Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised tenth edition, you’ll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You’ll also discover how to use humor in conflict resolution, ways to clarify others’ intentions, and how to distinguish between encouraging and discouraging communication habits. This edition also includes a new introduction by coauthor Robert Alberti, in addition to research and information on the subjects of anger and interpersonal communication. Assertiveness is an alternative to personal powerlessness or manipulation. The program in this book will help you develop effective ways to express yourself, maintain your self-respect, and show respect for others. This is not a “me-first” book—it's all about equal-relationship assertiveness!
Author: Rosemary Stewart
Publisher: Routledge
ISBN: 0429676581
Category : Social Science
Languages : en
Pages : 420
Get Book Here
Book Description
First published in 1998, readers of this volume will get a good overview of research into managerial work. They will learn about: what the researchers have studied; what methods have been used and the criticisms of the limitations of individual methods; the different concepts that have been developed; what has been learnt about managerial work and behaviour from these studies over the years; how this field of study has developed; the main criticisms made of the research; suggestions for future research and future developments. Studies of managerial work have a long history: the first major work was by Sune Carlson in Sweden in 1951 and studies have continued to the present day, mainly in the USA and the UK. The early studies sought to find out what managers actually did, as distinct from the generalized theories of the nature of managerial work. They were part of the new interest of social scientists in finding out what actually happened in organizations in opposition to the general theories that prevailed then. Articles cannot give a complete picture of the field studies that have been such a notable feature of this branch of research, because Carlson’s study, like many of the later ones, was published only as a book. However, they provide all the information that students and researchers need to understand the aim, methods and approaches used by researchers so far and a good guide to the varied possibilities for developing this area of study.
Author: Thomas O. Davenport
Publisher: John Wiley & Sons
ISBN: 0470627727
Category : Business & Economics
Languages : en
Pages : 336
Get Book Here
Book Description
In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust.
