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Author: Dr. Thomas Zachariah
Publisher: diplom.de
ISBN: 3960676166
Category : Business & Economics
Languages : en
Pages : 80
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Book Description
Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.
Author: Dr. Thomas Zachariah
Publisher: diplom.de
ISBN: 3960676166
Category : Business & Economics
Languages : en
Pages : 80
Get Book Here
Book Description
Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.
Author: Edna Pasher
Publisher: John Wiley & Sons
ISBN: 0470881291
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
Author: Don Harris
Publisher: CRC Press
ISBN: 1000715949
Category : Technology & Engineering
Languages : en
Pages : 1501
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Book Description
The 10th International Conference on Human-Computer Interaction, HCI International 2003, is held in Crete, Greece, 22-27 June 2003, jointly with the Symposium on Human Interface (Japan) 2003, the 5th International Conference on Engineering Psychology and Cognitive Ergonomics, and the 2nd International Conference on Universal Access in Human-Computer Interaction. A total of 2986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation, and only those submittals that were judged to be of high scientific quality were included in the program. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of humancomputer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. These papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, health care, disabled and elderly people, etc.
Author: Er. Kailash Aseri & Mr. O. P. Gera
Publisher: Horizon Books ( A Division of Ignited Minds Edutech P Ltd)
ISBN: 9384044016
Category :
Languages : en
Pages : 180
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Book Description
The computerization of our society has substantially enhanced our capabilities for both generating and collecting data from diverse sources. A tremendous amount of data has flooded almost every aspect of our lives. This explosive growth in stored or transient data has generated an urgent need for new techniques and automated tools that can intelligently assist us in transforming the vast amounts of data into useful information and knowledge. This has led to the generation of a promising and flourishing frontier in computer science called data mining, and its various applications. Data mining, also popularly referred to as knowledge discovery from data (KDD), is the automated or convenient extraction of patterns representing knowledge implicitly stored or captured in large databases, data warehouses, the Web, other massive information repositories, or data streams.
Author: Bernard Grabot
Publisher: Springer
ISBN: 3662447363
Category : Computers
Languages : en
Pages : 732
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Book Description
The three volumes IFIP AICT 438, 439, and 440 constitute the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2014, held in Ajaccio, France, in September 2014. The 233 revised full papers were carefully reviewed and selected from 271 submissions. They are organized in 6 parts: knowledge discovery and sharing; knowledge-based planning and scheduling; knowledge-based sustainability; knowledge-based services; knowledge-based performance improvement, and case studies.
Author: Murray E. Jennex
Publisher: IGI Global
ISBN: 1599049341
Category : Business & Economics
Languages : en
Pages : 3508
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Book Description
Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject.
Author: Soumitra Dutta
Publisher: Elsevier
ISBN: 1483183920
Category : Computers
Languages : en
Pages : 369
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Book Description
Knowledge Processing and Applied Artificial Intelligence discusses the business potential of knowledge processing and examines the aspects of applied artificial intelligence technology. The book is comprised of nine chapters that are organized into five parts. The text first covers knowledge processing and applied artificial intelligence, and then proceeds to tackling the techniques for acquiring, representing, and reasoning with knowledge. The next part deals with the process of creating and implementing strategically advantageous knowledge-based system applications. The fourth part covers intelligent interfaces, while the last part details alternative approaches to knowledge processing. The book will be of great use to students and professionals of computer or business related disciplines.
Author: Y. Shi
Publisher: IOS Press
ISBN: 160750247X
Category : Business & Economics
Languages : en
Pages : 420
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Book Description
This volume, edited as a Festschrift in honor of Prof. Milan Zeleny, reflects and emulates his unmistakable legacy: the essential multidimensionality of human and social affairs. There are many levels of this multidimensionality presented in this volume: 1. Multidisciplinarity of contributed papers 2. Multinationality of their authors, extending even to the editors and the publisher and 3. Multicultural and multilevel exposition, ranging from empirical studies to philosophical foundations. Generally, these papers can be divided into three parts: Multiple Criteria Decision Making; Social and Human System Management; and Information, Knowledge and Wisdom Management. It is the recognition of multidimensionality in decision making, economics, optimization, systems, cybernetics and the pursuit of knowledge that bear the stamp of specific Zeleny’s contributions. His life-long dedication to multidimensionality has produced an ultimate multidimensional being, living in academic ‘multiverse’, functioning in a boundaryless world of all continents, cultures and countries. This book is as diverse and as multidimensional as the man and his work.
Author: Thierauf, Robert
Publisher: IGI Global
ISBN: 1599040182
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
"This book outlines a new way of approaching the development and implementation of information systems. Not only does the book explore a different approach to determining an organization's opportunities and solving its problems, but it also highlights methods for optimal decision making"--Provided by publisher.
Author: Anita Cassidy
Publisher: CRC Press
ISBN: 1040199690
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
News of the Web's demise has been greatly exaggerated. The Internet continues to impact our lives and how we do business. It has the power to transform entire industries and create new ones, challenge industry leaders, and enable businesses in entirely new ways. The question is no longer will you participate in the Internet revolution, but when and
