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Author: Larry Selden
Publisher: Penguin
ISBN: 9781591840077
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
Selden and Colvin show readers how to analyze customer data to understand how to get the most out of the most critical customer segments. The authors reveal how some companies (such as Best Buy and Fidelity Investments) have already moved in this direction, and what customercentric strategies are likely to become widespread in the coming years.
Author: Larry Selden
Publisher: Penguin
ISBN: 9781591840077
Category : Business & Economics
Languages : en
Pages : 258
Get Book Here
Book Description
Selden and Colvin show readers how to analyze customer data to understand how to get the most out of the most critical customer segments. The authors reveal how some companies (such as Best Buy and Fidelity Investments) have already moved in this direction, and what customercentric strategies are likely to become widespread in the coming years.
Author: Larry Selden
Publisher:
ISBN:
Category :
Languages : en
Pages : 4
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Book Description
Author: Kenneth Boa
Publisher: Zondervan
ISBN: 0310254299
Category : Religion
Languages : en
Pages : 161
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Book Description
This fascinating, easy-to-read book cuts through the folklore and misinformation about angels and demons to show what the Bible actually reveals---and doesn't reveal---about them. You might be surprised. You'll definitely be interested. And you'll learn how to accurately understand the Bible so your faith has something solid to stand on.
Author: Meljean Brook
Publisher: Penguin
ISBN: 110156802X
Category : Fiction
Languages : en
Pages : 411
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Book Description
All hell breaks loose in Meljean Brook's erotic, supernatural debut novel. Lilith, a demon, has spent 2,000 years tempting men and guaranteeing their eventual damnation. That is, until she meets her greatest temptation: the man whose life mission has been to kill her.
Author: Paula Guran
Publisher: Running Press Adult
ISBN: 9780762449378
Category : Fiction
Languages : en
Pages : 0
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Book Description
Twenty-seven fantasy tales from Neil Gaiman to George R. R. Martin, plus many more, are collected in this anthology of speculative fiction. The renowned storytellers assembled here will challenge our concept of good and evil and provide us with new ways of seeing right and wrong: even angels can fall and demons will strive for redemption.
Author: Stephanie Chong
Publisher: Harlequin
ISBN: 077831247X
Category : Fiction
Languages : en
Pages : 19
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Book Description
Fledging guardian angel and yoga teacher Serena St. Clair dares to enter Devil's Paradise nightclub on a mission—to retrieve the wayward Hollywood "It Boy" she's assigned to protect. But she's ambushed by the club's owner, arch demon Julian Ascher. The most powerful demonic entity in Los Angeles, Julian is handsome as sin, a master of temptation who loves nothing more than corrupting pleasure-seeking humans. He won't release the lost soul Serena is supposed to guard. Unless she accepts his dangerous wager… After the disastrous way his human life ended, Julian vowed that no woman would get the better of him again. Yet this sexy-sweet angel, smelling of fresh ocean air and happiness, triggers centuries-old feelings. Now, their high-stakes game of seduction, where angels fall from grace and where demons fear to tread, will lead them either to an eternity in hell…or a deliciously hot heaven.
Author: Benny Hinn
Publisher: Benny Hinn Ministries
ISBN: 1590244591
Category : Religion
Languages : en
Pages : 208
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Book Description
According to Scripture, our struggle is not against "flesh and blood, but against principalities, against powers, against the rulers of the darkness of this world, against spiritual wickedness in high places", Ephesians 6:12. In this ground-breaking book, you will come face to face with the two most opposing spiritual forces operating in our world: angels and demons. These are not figments of our imagination, but are alive and real at this very moment. Discover seven specific facts we need to know about spiritual beings. Fight with the assurance that the war was wont at Calvary and ultimate victory is on the way!
Author: David Frederick Ross
Publisher: CRC Press
ISBN: 1040082556
Category : Business & Economics
Languages : en
Pages : 220
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Book Description
The growing power being exercised by today‘s consumer is causing significant paradigm shifts away from traditional marketing. This is leading to a whole new take on the structure and functioning of supply chain management (SCM). It‘s no longer so much about improving the manufacturing process as it is improving the point and speed of contact and th
Author: Nigel F. Piercy
Publisher: Routledge
ISBN: 1135050236
Category : Business & Economics
Languages : en
Pages : 784
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Book Description
Market-Led Strategic Change, 5th edition, has been fully revised and updated to reflect the realities of 21st century business and the practical issues for managers in the process of going to market. The world of business has changed dramatically, with a more complex environment, more demanding customers and radical new ways of going to market. This textbook develops a value-based strategy examining the roles of market sensing, customer value, organizational change and digital marketing in the implementation of strategy. This much-anticipated new edition has been carefully updated, now with Nigel Piercy’s unique and clear-sighted views on the latest developments in marketing strategy, retaining Piercy’s insightful, witty and provocative style. The text is supported throughout with brand new case studies from globally recognised companies such as Uber and Volkswagen, and covering topical issues such as the legalisation of marijuana and reinventing the healthcare business. Lecturers are assisted with a newly expanded collection of support materials including PowerPoint slides for each chapter, suggested frameworks for using the case studies in teaching, and case studies from previous editions. If you're an ambitious marketing student or practitioner, whether you are new to strategic change through marketing or just want a different view, this is the book for you. Lecturers will find this engaging, funny, thought-provoking but always practical textbook is a sure way to get your students thinking and enthused.
Author: Bill Thomas
Publisher: John Wiley & Sons
ISBN: 1118417216
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers. Anticipate extends and integrates those techniques to deliver an end-to-end customer experience that can be applied in any industry, by any type of organization. Get proven guidance on how to design and implement a customer-focused journey that moves beyond the transaction and satisfied customers, to a relationship and culture that creates and leverages loyalty – and the profitability that comes with it. Explains proprietary methods—such as the Customer Focus Maturity Model ® and Value Chain Labs ® —that teach readers the steps and tools organizations use to create, drive and optimize their customer focus. Authors Bill Thomas and Jeff Tobe have used their 10-point framework to guide Fortune 500’s, start-ups as well as non-profits in charting a customer-focused journey that matures, anticipates and delivers increasing levels of loyalty and profitability with their customers, and across their broader value chain. Anticipate will provide you with field-proven steps, tools and examples that you’ll use to take your customer-focused strategy, execution and culture to the ideal level.
