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Author:
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Category : Hotels
Languages : en
Pages : 224
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Book Description
Author:
Publisher:
ISBN:
Category : Hotels
Languages : en
Pages : 224
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Book Description
Author:
Publisher:
ISBN:
Category : Hotels
Languages : en
Pages : 222
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Author: Fred Reichheld
Publisher: Harvard Business Review Press
ISBN: 1422142396
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth. You also generate a vital metric: your Net Promoter Score. Since the book was first published, Net Promoter has transformed companies, across industries and sectors, constituting a game-changing system and ethos that rivals Six Sigma in its power. In this thoroughly updated and expanded edition, Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results. With his trademark clarity, Reichheld: • Defines the fundamental concept of Net Promoter, explaining its connection to your company’s growth and sustained success • Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers • Shares new and compelling stories of companies that have transformed their performance by putting Net Promoter at the center of their business Practical and insightful, The Ultimate Question 2.0 provides a blueprint for long-term growth and success.
Author: Laura Nash
Publisher: John Wiley & Sons
ISBN: 1118039890
Category : Business & Economics
Languages : en
Pages : 327
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Book Description
In Just Enough, top Harvard professors offer a revealing, research-based look at the true nature of professional success, helping people everywhere live more rewarding and satisfying lives. True professional and personal satisfaction seems more elusive every day, despite a proliferation of gurus and special methods that promise to make it easy. They conclude that many of the problems of success today can be traced back to unrealistic expectations and misconceptions about what success is and what constitutes it. The authors show where the happiest and most well-balanced among us are focusing their energy, and why, to help readers find more balance and satisfaction in their lives.
Author: B. Sebastian Reiche
Publisher: Routledge
ISBN: 1136700013
Category : Business & Economics
Languages : en
Pages : 497
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Book Description
Readings and Cases in International Human Resource Management and Organizational Behavior, 5th Edition examines cross-cultural interactions between people, cultures and human resource systems in a wide variety of regions throughout the world. This is truly a Global collection. Features include: * new readings and case studies positioned alongside trusted ‘tried and true’ readings and cases from past editions * a companion website featuring supplemental material and teaching notes to enhance instructors’ abilities to use the readings and cases with their students. Written to enable students to meet the international challenges that they face every day and to sensitize them to the complexity of human resource issues in the era of globalization, this text is a vital resource for all those studying international human resource management.
Author: Erika Finch
Publisher: Rowman & Littlefield
ISBN: 1461747163
Category : Cooking
Languages : en
Pages : 193
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Book Description
Sedona. Arizona’s breathtaking Red Rock country has become shorthand for a state of mind—natural, spiritual, creative, luxurious, blissful—that finds an easy affinity with and satisfying expression in food. A community of seasoned and young chefs inspired by this landscape are creating menus that bring a taste of the area’s magic to the dinner table—menus characterized by a natural, southwestern flavor that surfaces in eye-opening ways and incorporates organic meats, fresh fish, wild game, locally grown seasonal produce, and fresh herbs. The Sedona Table brings this emerging culinary scene into every kitchen by profiling twelve of the most prestigious area restaurants and chefs, accompanied by beautiful color photos. Each chef provides five of his or her favorite recipes, among them such delights as Apricot and Grand Marnier Truffle Squares and Dungeness Crab with Yucca Root.
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Category :
Languages : en
Pages : 208
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Book Description
Log Home Living is the oldest, largest and most widely distributed and read publication reaching log home enthusiasts. For 21 years Log Home Living has presented the log home lifestyle through striking editorial, photographic features and informative resources. For more than two decades Log Home Living has offered so much more than a magazine through additional resources–shows, seminars, mail-order bookstore, Web site, and membership organization. That's why the most serious log home buyers choose Log Home Living.
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ISBN:
Category :
Languages : en
Pages : 236
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Book Description
New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea.
Author: Howard J. Wolff
Publisher: Images Publishing
ISBN: 9781864701609
Category : Architecture
Languages : en
Pages : 332
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Book Description
This stunning compendium features destinations - both well-known and little-known, both urban and exotic - that attract visitors from around the globe. Each destination was created with its own unique vision, and every detail was designed to embody that vision. Breathtaking photography enables readers to experience many of the worlds very finest destinations, and evocative sketches tell the story of how each was created. The visionaries behind these creations are world-renowned architects and designers, Wimberley Allison Tong & Goo (WATG), whose singular mission over the last six decades has been 'to create special environments that lift the spirits'.
Author:
Publisher: princeton alumni weekly
ISBN:
Category :
Languages : en
Pages : 1000
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Book Description
