Analysis on the Dimensions of Emotional Intelligence. Managers in an Industry of Governmental Service in Puerto Rico

Analysis on the Dimensions of Emotional Intelligence. Managers in an Industry of Governmental Service in Puerto Rico PDF Author: Gisela Rentas
Publisher: GRIN Verlag
ISBN: 3668697922
Category : Psychology
Languages : en
Pages : 88

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Book Description
Doctoral Thesis / Dissertation from the year 2007 in the subject Psychology - Intelligence and Learning Psychology, grade: 3.95, , course: Psychology, language: English, abstract: This study analyses emotional intelligence with special regard to leadership. Emotions are a mood that is characterized by an organic commotion, product of an external situation, and that can be translated in gestures, laughter or weeping. All the emotions are, in essence, impulses to act. For Freytes, it is what causes that we approach or we move away to a certain person or circumstance. We induce this way, because using the emotions helps to understand our position, the relation with the world and to respond of adaptive form. Palmer reveals that this notion is the fundamental reason of a vision that considers to the emotions like motives forces that adapt in an approach of cognition activities and by consequence it is the impetus for the development of construct of emotional intelligence.

Analysis on the Dimensions of Emotional Intelligence. Managers in an Industry of Governmental Service in Puerto Rico

Analysis on the Dimensions of Emotional Intelligence. Managers in an Industry of Governmental Service in Puerto Rico PDF Author: Gisela Rentas
Publisher: GRIN Verlag
ISBN: 3668697922
Category : Psychology
Languages : en
Pages : 88

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Book Description
Doctoral Thesis / Dissertation from the year 2007 in the subject Psychology - Intelligence and Learning Psychology, grade: 3.95, , course: Psychology, language: English, abstract: This study analyses emotional intelligence with special regard to leadership. Emotions are a mood that is characterized by an organic commotion, product of an external situation, and that can be translated in gestures, laughter or weeping. All the emotions are, in essence, impulses to act. For Freytes, it is what causes that we approach or we move away to a certain person or circumstance. We induce this way, because using the emotions helps to understand our position, the relation with the world and to respond of adaptive form. Palmer reveals that this notion is the fundamental reason of a vision that considers to the emotions like motives forces that adapt in an approach of cognition activities and by consequence it is the impetus for the development of construct of emotional intelligence.

Media Industry Employees Weigh in on Emotional Intelligence and Its Effect on Job Satisfaction, Loyalty and Culture in Organizations that Have Experienced Staff Reductions

Media Industry Employees Weigh in on Emotional Intelligence and Its Effect on Job Satisfaction, Loyalty and Culture in Organizations that Have Experienced Staff Reductions PDF Author: Hilarey Wojtowicz
Publisher:
ISBN:
Category :
Languages : en
Pages : 106

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Book Description
This study explores emotional intelligence in newsrooms across the U.S. that have undergone staff reductions in the last five years, seeking to find if employees found their managers to be emotionally intelligent in the communication of these layoffs. Additionally, this study looks to connect emotional intelligence from these managers, or lack thereof, to job satisfaction, employee retention and culture within the organization. This analysis is completed through the lens of emotional intelligence theory, which helps explain how emotional intelligence can affect the decisions made and actions taken by people, especially after times of change. The research indicates that when employees believe their managers are more emotionally intelligent, they are also more satisfied at work and are more loyal to the organization, even after staff reductions have taken place. Lastly, the research indicates that employees lack loyalty to their news organizations more often when staff reductions have taken place and when their managers communicated this transformational change in ways that lacked emotional intelligence. Overall, this study seeks to add to the literature surrounding emotional intelligence, linking it to news organizations, and offering insight into how this factor could ultimately have an impact on the ever changing and reorganizing media industry.

A case study of how managers at an insurance company in Puerto Rico apply emotional intelligence competencies learned during training and coaching

A case study of how managers at an insurance company in Puerto Rico apply emotional intelligence competencies learned during training and coaching PDF Author: Emilia Ramos-Cortes
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Book Description


The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service PDF Author: Mary E. Guy
Publisher: Springer Nature
ISBN: 3030248232
Category : Law
Languages : en
Pages : 648

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Book Description
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market.

Emotional Intelligence

Emotional Intelligence PDF Author: Dirk W. Essary
Publisher:
ISBN:
Category : Emotional intelligence
Languages : en
Pages : 117

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Book Description
Does emotional intelligence training impact managers' awareness level of emotional intelligence? Is it possible that the managers' direct reports can perceive a change in their manager's level of emotional awareness? This study sought to address these questions by examining the relationship between emotional intelligence awareness and training among middle-level management in a metropolitan government based in the southeastern region of the United States. A mixed methodology was used employing surveys and interviews. A pre-training and post-training survey collected demographic data as well as responses to ranking statements using a Likert-type scale. The pre- and post-survey scores were collected and compared to evaluate any changes. The mean comparison of the surveys showed a statistically significant difference in the scores, indicating a potentially strong relationship between training and awareness. The t test provided the statistical analysis with p

Emotional Intelligence for Project Managers

Emotional Intelligence for Project Managers PDF Author: Anthony C. Mersino
Publisher: AMACOM/American Management Association
ISBN: 0814400760
Category : Business & Economics
Languages : en
Pages : 273

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Book Description
Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a positive work environment Motivate, coach, and mentor team members Productively handle stress, criticism, and blame And more. Complete with checklists and self-assessments, this handy guide enables project managers to apply these important skills to their projects right away.

A Study On The Emerging Role Of Emotional Intelligence Management

A Study On The Emerging Role Of Emotional Intelligence Management PDF Author: Zeenat Sayeed
Publisher:
ISBN: 9783659319495
Category :
Languages : en
Pages : 0

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Book Description


Die schwarzwaldbahn

Die schwarzwaldbahn PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 56

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Book Description


Understanding Emotion at Work

Understanding Emotion at Work PDF Author: Stephen Fineman
Publisher: SAGE
ISBN: 9780761947905
Category : Business & Economics
Languages : en
Pages : 218

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Book Description
Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.

Emotional Intelligence and Stress Management at the Workplace

Emotional Intelligence and Stress Management at the Workplace PDF Author: David Rewayi Mpunwa
Publisher:
ISBN: 9783346172990
Category :
Languages : en
Pages : 94

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Book Description
Research Paper (postgraduate) from the year 2020 in the subject Health - Stress management, course: Research Paper, language: English, abstract: The desideratum of the discourse is aimed to determine stress management and emotional intelligence at the workplace, especially with a global pandemic at hand. The global pandemic Coronavirus has arguably ushered in stress and global crisis in the economy and health sector. The crisis results from the collision of vulnerabilities and specific trigger events. The crisis triggers are unpredictable and predicting the timing of a crisis is a fool 's errand. Anyone can become splenetic that is easy. However, to be ferocious with the right staff, to the right extent, at the correct time, for the correct purpose, and correctly, this is not burdensome. Emotional intelligence has been demonstrated to be one of the essential determinants for effective leadership. First-line supervisors who appreciate and employ their emotional intelligence in the workplace are more procumbent, and recumbent to retain their staff, enjoy greater collaboration, commitment, and to experience increases in co-worker performance. Academic intelligence has infinitesimal to do with emotional life. The sagacity among us can founder on the shallow of unbridled passions and boisterous impulses; people with high IQ can be remarkedly poor pilots of their private lives. To know that employees are valedictorian is to know they are vastly good at achievement as evaluated by grades. It does not unravel about how they boomerang to the vicissitudes of life. Emotionally intelligent women employee, by juxtaposition, be inclined to be assertive and express their sentiments directly, and to feel unequivocal about themselves; life holds nuts and bolts for them. Like the men, they are cordial, gregarious, and express their ethos appropriately; they roll with punches well to stress. We discovered that 68% are extremely and highly worried of the devastating effects of t