Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category :
Languages : en
Pages : 74
Book Description
An Examination of Selected New York City Transit Authority Performance Indicators for the Division of Rapid Transit
Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category :
Languages : en
Pages : 74
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 74
Book Description
An Examination of Selected New York City Transit Authority Performance Indicators for Surface Transportation
Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category :
Languages : en
Pages : 46
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 46
Book Description
A Handbook for Measuring Customer Satisfaction and Service Quality
Author: Morpace International
Publisher: Transportation Research Board
ISBN: 9780309063234
Category : Business & Economics
Languages : en
Pages : 222
Book Description
This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers, market research and customer service personnel, transit planners, and others who need to know about measuring customer satisfaction and developing transit agency performance measures. The handbook provides methods on how to identify, implement, and evaluate customer satisfaction and customer-defined quality service.
Publisher: Transportation Research Board
ISBN: 9780309063234
Category : Business & Economics
Languages : en
Pages : 222
Book Description
This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers, market research and customer service personnel, transit planners, and others who need to know about measuring customer satisfaction and developing transit agency performance measures. The handbook provides methods on how to identify, implement, and evaluate customer satisfaction and customer-defined quality service.
UMTA Abstracts
Author:
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 204
Book Description
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 204
Book Description
Urban Mass Transportation Abstracts
Author:
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 562
Book Description
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 562
Book Description
An Evaluation of the New York City Transit Authority's Performance Indicator for the Timeliness of Subway Terminal Departures
Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category : Subways
Languages : en
Pages : 48
Book Description
Publisher:
ISBN:
Category : Subways
Languages : en
Pages : 48
Book Description
Bibliography of Transit Performance Indicators
Author:
Publisher:
ISBN:
Category : Bus lines
Languages : en
Pages : 28
Book Description
Publisher:
ISBN:
Category : Bus lines
Languages : en
Pages : 28
Book Description
The Inspector General's Evaluation of Morning Rush Hour Subway On-time Performance, 1987-1988
Author:
Publisher:
ISBN:
Category : Subways
Languages : en
Pages : 84
Book Description
Publisher:
ISBN:
Category : Subways
Languages : en
Pages : 84
Book Description
Fulton Street Transit Center, New York, New York, Section 4(f) Evaluation
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1290
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 1290
Book Description
An Evaluation of the N.Y.C. Transit Authority's Performance Indicator for the Timeliness of Subway Terminal Departures
Author: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Publisher:
ISBN:
Category : New York (NY)
Languages : en
Pages : 19
Book Description
Publisher:
ISBN:
Category : New York (NY)
Languages : en
Pages : 19
Book Description