Airport Offsite Passenger Service Facilities

Airport Offsite Passenger Service Facilities PDF Author: Arkopal K. Goswami
Publisher:
ISBN:
Category : Access to airports
Languages : en
Pages : 66

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Book Description
Offsite airport facilities provide ground transportation, baggage and passenger check in, and other transportation services to departing air passengers from a remote location. The purpose of this study was to develop models to determine the airports that might be candidates for such a facility and estimate the percentage of travelers that would choose to use one to access the airport. Offsite airport facility operations were examined in New York, Los Angeles, Zurich, London, and Hong Kong, and passenger data were obtained from surveys distributed at six U.S. airports. A total of 1,700 air-traveler questionnaires were completed at four airports without offsite facilities, i.e., Baltimore/Washington International Thurgood Marshall Airport (BWI), Charlottesville-Albemarle Airport (CHO), Norfolk International Airport (ORF), and Richmond International Airport (RIC), and at two airports with offsite facilities that provide ground transportation only, i.e., Boston Logan International Airport (BOS) and San Francisco International Airport (SFO). The survey results show that 68% of passengers who traveled directly to the airport terminal would consider using an offsite airport facility if available. Of the passengers who currently use an offsite airport facility that provides only ground transportation, almost 70% indicated that their access would be improved by expanded services including baggage and passenger check in. The two main reasons cited for using the offsite airport facilities surveyed in this study were reduced travel time variability (43%) and lower cost (39%). With the data collected at the six airports, two models were developed sequentially to determine the demand for offsite facilities. The airport access quality model was used to establish initial demand by assuming that the likelihood of a viable offsite facility is directly proportional to the difficulty, or resistance, encountered during the current access trip to the airport. This model yielded expected results when tested with a former offsite airport facility. The offsite facility usage model was used to determine the probability of passengers using an offsite facility while accessing an airport and accurately estimated 58% of the test set responses. The airport access quality model develops a value for total resistance and ranks the airports according to the current difficulty encountered by passengers during their access trip to the airport. When applied to three Virginia airports, passengers accessing RIC had the largest total resistance. Accordingly, RIC is considered to have the highest potential demand for an offsite facility. The offsite airport facility usage model was based on flight departure time and variability in ground travel time as predictors of the final demand. For example, the model estimated an offsite airport facility demand of 74% for passengers departing between 8 and 10:30 A.M. when ground travel times vary by 45 min (rounded to the nearest 15-min interval). For passengers departing before 8:00 A.M. and with a ground travel time that varies by no more than 5 min, the models estimated demand at only 26%. The offsite airport facility usage model was also used to identify the zones (defined by zip codes) where potential use of offsite terminals is substantial.

Airport Offsite Passenger Service Facilities

Airport Offsite Passenger Service Facilities PDF Author: Arkopal K. Goswami
Publisher:
ISBN:
Category : Access to airports
Languages : en
Pages : 66

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Book Description
Offsite airport facilities provide ground transportation, baggage and passenger check in, and other transportation services to departing air passengers from a remote location. The purpose of this study was to develop models to determine the airports that might be candidates for such a facility and estimate the percentage of travelers that would choose to use one to access the airport. Offsite airport facility operations were examined in New York, Los Angeles, Zurich, London, and Hong Kong, and passenger data were obtained from surveys distributed at six U.S. airports. A total of 1,700 air-traveler questionnaires were completed at four airports without offsite facilities, i.e., Baltimore/Washington International Thurgood Marshall Airport (BWI), Charlottesville-Albemarle Airport (CHO), Norfolk International Airport (ORF), and Richmond International Airport (RIC), and at two airports with offsite facilities that provide ground transportation only, i.e., Boston Logan International Airport (BOS) and San Francisco International Airport (SFO). The survey results show that 68% of passengers who traveled directly to the airport terminal would consider using an offsite airport facility if available. Of the passengers who currently use an offsite airport facility that provides only ground transportation, almost 70% indicated that their access would be improved by expanded services including baggage and passenger check in. The two main reasons cited for using the offsite airport facilities surveyed in this study were reduced travel time variability (43%) and lower cost (39%). With the data collected at the six airports, two models were developed sequentially to determine the demand for offsite facilities. The airport access quality model was used to establish initial demand by assuming that the likelihood of a viable offsite facility is directly proportional to the difficulty, or resistance, encountered during the current access trip to the airport. This model yielded expected results when tested with a former offsite airport facility. The offsite facility usage model was used to determine the probability of passengers using an offsite facility while accessing an airport and accurately estimated 58% of the test set responses. The airport access quality model develops a value for total resistance and ranks the airports according to the current difficulty encountered by passengers during their access trip to the airport. When applied to three Virginia airports, passengers accessing RIC had the largest total resistance. Accordingly, RIC is considered to have the highest potential demand for an offsite facility. The offsite airport facility usage model was based on flight departure time and variability in ground travel time as predictors of the final demand. For example, the model estimated an offsite airport facility demand of 74% for passengers departing between 8 and 10:30 A.M. when ground travel times vary by 45 min (rounded to the nearest 15-min interval). For passengers departing before 8:00 A.M. and with a ground travel time that varies by no more than 5 min, the models estimated demand at only 26%. The offsite airport facility usage model was also used to identify the zones (defined by zip codes) where potential use of offsite terminals is substantial.

Planning and Design Guidelines for Airport Terminal Facilities

Planning and Design Guidelines for Airport Terminal Facilities PDF Author: United States. Federal Aviation Administration
Publisher:
ISBN:
Category : Airport terminals
Languages : en
Pages : 68

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Book Description


Innovations for Airport Terminal Facilities

Innovations for Airport Terminal Facilities PDF Author:
Publisher: Transportation Research Board
ISBN: 0309117623
Category : Airport buildings
Languages : en
Pages : 80

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Book Description
"TRB's Airport Cooperative Research Program (ACRP) Report 10: Innovations for Airport Terminal Facilities explores worldwide developments in airport landside facilities design, and examines future trends and innovative passenger service/processing concepts. View information about the TRB webinar on ACRP Report 10:Innovations for Airport Terminal Facilities, which was held on Monday, April 26, 2010"--Publisher's description.

Airport Passenger-related Processing Rates Guidebook

Airport Passenger-related Processing Rates Guidebook PDF Author: Michael James Cassidy
Publisher: Transportation Research Board
ISBN: 0309118050
Category : Transportation
Languages : en
Pages : 127

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Book Description
TRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.

Improving the Airport Customer Experience

Improving the Airport Customer Experience PDF Author: Bruce J. Boudreau
Publisher:
ISBN: 9780309375580
Category : Airports
Languages : en
Pages : 230

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Book Description
"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

The Independent Airport Planning Manual

The Independent Airport Planning Manual PDF Author: A L W Bradley
Publisher: Woodhead Publishing
ISBN: 9780081014349
Category : Technology & Engineering
Languages : en
Pages : 0

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Book Description
This independent manual provides airport planners and architects with an essential planning guide and reference tool, based on the author's extensive experience in the field and involvement in developing best practice airline and airport industry guidelines. Chapters cover topics such as demand forecasting, masterplan development, terminal pier and satellite infrastructure, baggage handling, apron design and airport security.

The Airport/urban Interface

The Airport/urban Interface PDF Author: Robert T. Paullin
Publisher:
ISBN:
Category : Access to airports
Languages : en
Pages : 76

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Book Description


Passenger Level of Service and Spatial Planning for Airport Terminals

Passenger Level of Service and Spatial Planning for Airport Terminals PDF Author:
Publisher: Transportation Research Board
ISBN: 0309213525
Category : Aeronautics, Commercial
Languages : en
Pages : 72

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Book Description
ACRP report 55 examines passenger perception of level of service related to space allocation in specific areas within airport terminals. The report evaluates level-of-service standards applied in the terminal planning and design process while testing the continued validity of historic space allocation parameters that have been in use for more than 30 years.

Guidebook for Air Cargo Facility Planning and Development

Guidebook for Air Cargo Facility Planning and Development PDF Author: Mike Maynard
Publisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 126

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Book Description
The guidebook presents a broad discussion of the various issues that must be addressed in planning air cargo facilities. It describes tools and techniques for sizing facilities, including data and updated metrics necessary to forecast future facility requirements as a function of changing market and economic conditions. The procedures offered support airport operators in crafting effective business plans and development decisions that meet the industry's current and future technological, operational, and security challenges in a cost-effective, efficient, and environmentally sensitive manner.

Resource Manual for Airport In-terminal Concessions

Resource Manual for Airport In-terminal Concessions PDF Author:
Publisher: Transportation Research Board
ISBN: 0309213533
Category : Business & Economics
Languages : en
Pages : 269

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Book Description
'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.