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Author: Mikhail Naumov
Publisher: Lioncrest Publishing
ISBN: 9781619618015
Category : Computers
Languages : en
Pages : 150
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Book Description
As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. "AI Is My Friend" describes how machine learning software enhances your contact center's performance. In this guide "from the trenches," Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.
Author: Mikhail Naumov
Publisher: Lioncrest Publishing
ISBN: 9781619618015
Category : Computers
Languages : en
Pages : 150
Get Book Here
Book Description
As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. "AI Is My Friend" describes how machine learning software enhances your contact center's performance. In this guide "from the trenches," Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.
Author: Amir Husain
Publisher: Simon and Schuster
ISBN: 1501144677
Category : Computers
Languages : en
Pages : 224
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Book Description
Explores universal questions about humanity's capacity for living and thriving in the coming age of sentient machines and AI, examining debates from opposing perspectives while discussing emerging intellectual diversity and its potential role in enabling a positive life.
Author: Jez Alborough
Publisher:
ISBN: 9781844284795
Category : Bears
Languages : en
Pages : 32
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Book Description
Eddie and his teddy bear meet a very big bear in the woods, and Eddie and the big bear become good friends.
Author: Janelle Shane
Publisher: Voracious
ISBN: 0316525235
Category : Computers
Languages : en
Pages : 272
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Book Description
As heard on NPR's "Science Friday," discover the book recommended by Malcolm Gladwell, Susan Cain, Daniel Pink, and Adam Grant: an "accessible, informative, and hilarious" introduction to the weird and wonderful world of artificial intelligence (Ryan North). "You look like a thing and I love you" is one of the best pickup lines ever . . . according to an artificial intelligence trained by scientist Janelle Shane, creator of the popular blog AI Weirdness. She creates silly AIs that learn how to name paint colors, create the best recipes, and even flirt (badly) with humans—all to understand the technology that governs so much of our daily lives. We rely on AI every day for recommendations, for translations, and to put cat ears on our selfie videos. We also trust AI with matters of life and death, on the road and in our hospitals. But how smart is AI really... and how does it solve problems, understand humans, and even drive self-driving cars? Shane delivers the answers to every AI question you've ever asked, and some you definitely haven't. Like, how can a computer design the perfect sandwich? What does robot-generated Harry Potter fan-fiction look like? And is the world's best Halloween costume really "Vampire Hog Bride"? In this smart, often hilarious introduction to the most interesting science of our time, Shane shows how these programs learn, fail, and adapt—and how they reflect the best and worst of humanity. You Look Like a Thing and I Love You is the perfect book for anyone curious about what the robots in our lives are thinking. "I can't think of a better way to learn about artificial intelligence, and I've never had so much fun along the way." —Adam Grant, New York Times bestselling author of Originals
Author: John Zerilli
Publisher: MIT Press
ISBN: 0262044811
Category : Computers
Languages : en
Pages : 233
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Book Description
A concise but informative overview of AI ethics and policy. Artificial intelligence, or AI for short, has generated a staggering amount of hype in the past several years. Is it the game-changer it's been cracked up to be? If so, how is it changing the game? How is it likely to affect us as customers, tenants, aspiring home-owners, students, educators, patients, clients, prison inmates, members of ethnic and sexual minorities, voters in liberal democracies? This book offers a concise overview of moral, political, legal and economic implications of AI. It covers the basics of AI's latest permutation, machine learning, and considers issues including transparency, bias, liability, privacy, and regulation.
Author: Leo Joachim Frachtenberg
Publisher:
ISBN:
Category : Alsea Indians
Languages : en
Pages : 306
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Book Description
In Two Crows Denies It, R. H. Barnes undertakes an ambitious historical analysis of anthropological scholarship about Omaha kinship systems. His groundbreaking work offers a critique of this established scholarship, including the work of Levi-Strauss, Dorsey, and Fletcher. In comparing the primary and secondary accounts of Omaha descent, relationship, and naming systems, Barnes reveals the dissonance between the reality of Omaha society and the scholarship that has formed around it. Not only does he put forth a new and more realistic interpretation of Omaha sociology specifically, but in so doing he provides a reinterpretation of an aspect of anthropological theory. This edition includes a new introduction by Raymond J. DeMallie.
Author: Heidi McKinnon
Publisher: Simon and Schuster
ISBN: 1534410333
Category : Juvenile Fiction
Languages : en
Pages : 38
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Book Description
John Klassen’s I Want My Hat Back meets Lucy Ruth Cummins’s A Hungry Lion in this hilarious, deadpan story about a creature looking for a new friend after eating his last one. A little creature is looking for a new friend, but he’s not having any luck. Why is he looking for a new friend? Because he ate his old one. Heidi McKinnon delivers a hilariously macabre story with colorful illustrations and a satisfying, dry wit.
Author: Real Bergevin
Publisher: John Wiley & Sons
ISBN: 0470678402
Category : Business & Economics
Languages : en
Pages : 391
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Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Author: Giovanni Vitiello
Publisher: University of Chicago Press
ISBN: 0226857921
Category : History
Languages : en
Pages : 310
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Book Description
Delving into three hundred years of Chinese literature, from the mid-sixteenth century to the mid-nineteenth, The Libertine’s Friend uncovers the complex and fascinating history of male homosexual and homosocial relations in the late imperial era. Drawing particularly on overlooked works of pornographic fiction, Giovanni Vitiello offers a frank exploration of the importance of same-sex love and eroticism to the evolution of masculinity in China. Vitiello’s story unfolds chronologically, beginning with the earliest sources on homoeroticism in pre-imperial China and concluding with a look at developments in the twentieth century. Along the way, he identifies a number of recurring characters—for example, the libertine scholar, the chivalric hero, and the lustful monk—and sheds light on a set of key issues, including the social and legal boundaries that regulated sex between men, the rise of male prostitution, and the aesthetics of male beauty. Drawing on this trove of material, Vitiello presents a historical outline of changing notions of male homosexuality in China, revealing the integral part that same-sex desire has played in its culture.
Author: Kazuo Ishiguro
Publisher: Vintage
ISBN: 0593318188
Category : Fiction
Languages : en
Pages : 273
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Book Description
NEW YORK TIMES BESTSELLER • Once in a great while, a book comes along that changes our view of the world. This magnificent novel from the Nobel laureate and author of Never Let Me Go is “an intriguing take on how artificial intelligence might play a role in our futures ... a poignant meditation on love and loneliness” (The Associated Press). • A GOOD MORNING AMERICA Book Club Pick! Here is the story of Klara, an Artificial Friend with outstanding observational qualities, who, from her place in the store, watches carefully the behavior of those who come in to browse, and of those who pass on the street outside. She remains hopeful that a customer will soon choose her. Klara and the Sun is a thrilling book that offers a look at our changing world through the eyes of an unforgettable narrator, and one that explores the fundamental question: what does it mean to love?
