Funeral Home Customer Service A–Z PDF Download
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Author: Alan D Wolfelt
Publisher: Companion Press
ISBN: 1617220345
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.
Author: Alan D Wolfelt
Publisher: Companion Press
ISBN: 1617220345
Category : Business & Economics
Languages : en
Pages : 254
Get Book Here
Book Description
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.
Author: Dennis Bagarozzi
Publisher: Routledge
ISBN: 113506301X
Category : Psychology
Languages : en
Pages : 172
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Book Description
Published in 1996, The Couple And Family In Managed Care is a valuable contribution to the field of Familey Therapy.
Author: Laura Stack
Publisher: AudioInk
ISBN: 161339022X
Category : Business & Economics
Languages : en
Pages : 64
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Book Description
The Productivity Pro(r) TIP series focuses on improving your personal productivity by organizing three critical areas: Time, Information, and People (TIP). This series is written for anyone responsible for improving personal productivity-in yourself or others. Whether you're a corporate worker, a small business owner, a government employee, or a stay-at-home parent, this series will help you improve your productivity with specific, actionable, practical TIPs for success. Each of the three sections in the Productivity Pro(r) TIP series is comprised of three key components, for a total of nine key areas. To be truly productive, you must create, manage, and maintain systems for each of the nine components of organization
Author: Janet Maccaro
Publisher: Charisma Media
ISBN: 1599796899
Category : Health & Fitness
Languages : en
Pages : 273
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Book Description
It's time to empower, restore, strengthen, and heal all of you!
Author: Thomas D. Sharts
Publisher: Xlibris Corporation
ISBN: 1483667030
Category : Self-Help
Languages : en
Pages : 241
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Book Description
The Poor Mans Bible A-Z focuses upon helping the reader comprehend that poverty not only has multiple definitions but also is associated with the five areas of being human such as an individuals spiritual, physical, social, psychological and vocational beings. This book outlines from A-Z those possible behaviors and experiences that might correlate with various states of personal poverty yet can also be assessed and redressed so that such change might bring forth a greater quality of life in the near and distant future for that individual willing to learn and apply wise knowledge to his/her unique situation. Ultimately, The Poor Mans Bible A-Z teaches that the five areas of being human are significantly influential in reference to explaining human behavior as any person travels through the various life-cycle stages of life. Therefore, constant evaluation of ones personal states of poverty should be assessed and strategies applied to realize change for the purpose of eradicating those states of deprivation that are hindering a person from living a greater quality of life.
Author: Sarah Naish
Publisher: Jessica Kingsley Publishers
ISBN: 1839971738
Category : Family & Relationships
Languages : en
Pages : 338
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Book Description
'This book is your hot flask of tea or coffee, and a cosy blanket which will keep you warm, safe and well on your journey, ensuring you reach the other side, mentally and physically well.' So, you want to help your child by therapeutic parenting, but how are YOU? This easy-to-follow, dip-in dip-out resource addresses common challenges and feelings experienced by therapeutic parents and offers 80 practical strategies to help you cope and survive. Bestselling parenting author Sarah Naish writes with humour and compassion, sharing her personal and professional experiences covering all of the essentials: self-maintenance, coping with isolation and rejection, scheduling holidays and, of course, the therapeutic importance of cake! Think you don't have the time or inclination for a bit of 'self-care'? This book will save time, save energy and help solve your problems - a 'must have' for all therapeutic parents.
Author: António Cunha
Publisher: Springer Nature
ISBN: 3031320298
Category : Medical
Languages : en
Pages : 384
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Book Description
This book constitutes the refereed post-conference proceedings of the 11th International Conference on Wireless Mobile Communication and Healthcare, MobiHealth 2022, held in November 30 – December 2, 2022, Via Virtual. The 28 full papers, 1 Demo paper and 1 Poster paper of MobiHealth 2022 were carefully selected from 75 submissions and present science and technology aspects in the field of wireless communication, mobile computing and healthcare applications. The conference papers are organized in topical sections on Biomedical, and Health Informatics, Health Information Systems, Medical, Communications and Networking, Signal/Data Processing and Computing For Health Systems.
Author: Ron Roy
Publisher: Random House Books for Young Readers
ISBN: 0679894594
Category : Juvenile Fiction
Languages : en
Pages : 98
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Book Description
Help Dink, Josh, and Ruth Rose solve mysteries from A to Z! Kids love collecting the entire alphabet and super editions! With over 8 million copies in print, the A to Z Mysteries® have been hooking chapter book readers on mysteries and reading for years. Now this classic kid favorite is back with a bright new look! K is for Kidnapped . . . The king and queen of Costra have been kidnapped. For his own safety, Prince Sammi comes to Green Lawn to hide out at Dink’s house. But then Sammi is captured, too! Who kidnapped the king and his family? It’s a royal mystery for Dink, Josh, and Ruth Rose.
Author:
Publisher:
ISBN:
Category : Society of Friends
Languages : en
Pages : 734
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Book Description
Author:
Publisher: BRILL
ISBN: 9004387420
Category : Social Science
Languages : en
Pages : 299
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Book Description
This book offers in-depth accounts of encounters between Chinese and African social and economic actors that have been increasing rapidly since the early 2000s. With a clear focus on social changes, be it quotidian behaviour or specific practices, the authors employ multi-disciplinary approaches in analysing the various impacts that the intensifying interaction between Chinese and Africans in their roles as ethnic and cultural others, entrepreneurial migrants, traders, employers, employees etc. have on local developments and transformations within the host societies, be they on the African continent or in China. The dynamics of social change addressed in case studies cover processes of social mobility through migration, adaptation of business practices, changing social norms, consumption patterns, labour relations and mutual perceptions, cultural brokerage, exclusion and inclusion, gendered experiences, and powerful imaginations of China. Contributors are Karsten Giese, Guive Khan Mohammad, Katy Lam, Ben Lampert, Kelly Si Miao Liang, Laurence Marfaing, Gordon Mathews, Giles Mohan, Amy Niang, Yoon Jung Park, Alena Thiel, Naima Topkiran.
