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Author: William A. Katz
Publisher: Psychology Press
ISBN: 9781560240228
Category : Language Arts & Disciplines
Languages : en
Pages : 170
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Book Description
Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.
Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532
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Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Author: Joyce G. Saricks
Publisher: American Library Association
ISBN: 9780838908976
Category : Fiction in libraries
Languages : en
Pages : 226
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Book Description
Author: Trident Press International
Publisher: Trident PressIntl
ISBN: 9781888777871
Category : Reference
Languages : en
Pages : 2890
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Book Description
Dictionary an invaluable reference with over 60,000 entries Thesaurus over 60,000 entries in dictionary sequence Speller quick and easy reference to the correct spelling of over 60,000 words Grammar, Speech & Style complete guide to all your written and verbal communication Computer explains over 7,500 computer terms with tips on how to buy, hardware, software, security and computer management Business defines terms used in today's fast-paced business world, as well as sections on standard abbreviations, international currencies and international time zones. Medical & First Aid time saving alphabetized list of medical terms and their explanations, and a crash course on general first aid, all in one handy guide Quotations fully indexed resource to the most quoted passages on the English language
Author: William A. Katz
Publisher: Psychology Press
ISBN: 9781560240228
Category : Language Arts & Disciplines
Languages : en
Pages : 170
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Book Description
Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.
Author: Public Library of New South Wales
Publisher:
ISBN:
Category : Cataloging
Languages : en
Pages : 414
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Book Description
Author: Bernard M. Fry
Publisher: Elsevier
ISBN: 148315601X
Category : Language Arts & Disciplines
Languages : en
Pages : 827
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Book Description
Government Publications: Key Papers is a compilation of papers that covers various topics related to government publications. The book presents materials drawn from a variety of sources, such as public domains, book chapters, and periodicals from different countries. The text contains 61 chapters organized into 15 parts; each part covers a specific area, such as sorting and labeling of publications, library systems, reference services, and municipal and state publications. The book dedicates several parts to British, Canadian, and Australian publications. This book will be of great value to individuals who have an interest in government information.
Author:
Publisher:
ISBN:
Category : Reference books
Languages : en
Pages : 260
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Book Description
Author: Patricia Gebhard
Publisher: McFarland
ISBN: 9780786402373
Category : Language Arts & Disciplines
Languages : en
Pages : 202
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Book Description
Part I examines direct assistance in the library. Part II covers support for the reference desk, such as alternative provisions of service and reference manuals. In Part III, collection activities, instruction, publications, exhibits, and other reference activities are explored. Part IV takes a close look at departmental and library responsibilities.
Author: Linda S Katz
Publisher: Routledge
ISBN: 1136588094
Category : Language Arts & Disciplines
Languages : en
Pages : 303
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Book Description
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.
Author:
Publisher:
ISBN:
Category : Best books
Languages : en
Pages : 260
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Book Description
