Performance Drivers

Performance Drivers PDF Author: Nils-G¿ran Olve
Publisher: John Wiley & Sons
ISBN: 0471495425
Category : Business & Economics
Languages : en
Pages : 374

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Book Description
A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy

Performance Drivers

Performance Drivers PDF Author: Nils-G¿ran Olve
Publisher: John Wiley & Sons
ISBN: 0471495425
Category : Business & Economics
Languages : en
Pages : 374

Get Book Here

Book Description
A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy

Balanced Scorecard Step-by-Step

Balanced Scorecard Step-by-Step PDF Author: Paul R. Niven
Publisher: John Wiley & Sons
ISBN: 0471269166
Category : Business & Economics
Languages : en
Pages : 354

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Book Description
This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.

Creating a Balanced Scorecard for a Financial Services Organization

Creating a Balanced Scorecard for a Financial Services Organization PDF Author: Naresh Makhijani
Publisher: John Wiley & Sons
ISBN: 0470830336
Category : Business & Economics
Languages : en
Pages : 198

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Book Description
How to tap the power of the balanced scorecard, for financial services organizations Designed to help financial services organizations build and implement the strategic management framework known as the balanced scorecard, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to ensure accountability, transparency, and risk management in your enterprise. The financial crisis revealed the many shortcomings of the industry, but with this book in hand you can make the most of the mistakes of the past to build a better, stronger business that balances both short- and long-term goals. Rich in the latest theoretical thinking and incorporating case studies that show the balanced scorecard system in action, the book covers both financial and non-financial performance perspectives in one comprehensive volume. Written by two leading practitioners with years of real-life experience, the book is the definitive step-by-step guide to implementing the balanced scorecard throughout your organization, aligning your whole business with your strategic goals. Includes everything you need to improve performance transparency, accountability, governance procedures, risk management, and more for financial services organizations of any kind Packed with expert advice and case studies that show the ideas presented in action Written by leading experts who have successfully implemented the balanced scorecard system in their own companies Accessible and in-depth, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to improve your business.

Making Scorecards Actionable

Making Scorecards Actionable PDF Author: Nils-Göran Olve
Publisher: John Wiley & Sons
ISBN: 0470861428
Category : Business & Economics
Languages : de
Pages : 320

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Book Description
The concept of the Balanced Scorecard has become increasingly popular in the global business world as a tool for balancing business strategy with financial concerns, customer care, internal business processes, and learning and growth. This book focuses on the hands-on experiences of companies across a broad range of organizations at both operational and board level. Drawn from cases in the UK, Europe, the United States, and Japan, the book shows that though Balanced Scorecard has been adopted widely, it is practiced in different forms and with varying degrees of success. Making Scorecards Actionable helps in creating and communicating a total comprehensive strategy to all organizational members from the top down. * Provides a long-term view of what the company's strategic objectives really are. * Shows how to make use of knowledge gained through experience. * Demonstrates the required flexibility of such a system to cope with the fast-changing business environment. * This book provides a practice-based follow on from the successful Performance Drivers by Olve, Roy and Welter (0471 986232) Readership: Operational managers, consultants, and business students.

Personal Balanced Scorecard

Personal Balanced Scorecard PDF Author: Hubert K. Rampersad
Publisher: IAP
ISBN: 1607525704
Category : Business & Economics
Languages : en
Pages : 214

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Book Description
The Personal Balanced Scorecard (PBSC) is a journey into the inner self, where values, hopes, dreams and aspirations lie quietly waiting to be discovered. Taking the journey as an individual allows you to view your life objectively and authentically as a whole person and provides a roadmap of your dreams and aspirations translated into manageable and measurable milestones. As a part of the Total Performance Scorecard (TPS) process which I introduced in 2003 in Total Performance Scorecard: Redefining Management to Achieve Performance with Integrity, and which has been translated into more than 20 languages, the Personal Balanced Scorecard can also be an effective way for managers to coach others to achieve integrity and alignment between work and life. The benefit comes from changing individual behavior in order to drive organizational effectiveness, enhance performance, and increase self-awareness, personal responsibility and motivation. PBSC is an integral part of this organic and holistic Total Performance Scorecard process, which is an organizational and cultural change tool and a method for ongoing effectiveness. Its uniqueness lies in aligning and a combination of Personal and Organizational goals to result in Individual Performance Plans for each employee. The focus of this book is the PBSC portion, which comprises a search for self-knowledge, self-discovery and self-mastery.

Strategy Maps

Strategy Maps PDF Author: Robert S. Kaplan
Publisher: Harvard Business Press
ISBN: 9781591391340
Category : Business & Economics
Languages : en
Pages : 480

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Book Description
The authors of "The Balanced Scorecard" and "The Strategy-Focused Organization" present a blueprint any organization can follow to align processes, people, and information technology for superior performance.

Implementing the IT Balanced Scorecard

Implementing the IT Balanced Scorecard PDF Author: Jessica Keyes
Publisher: CRC Press
ISBN: 1420031341
Category : Business & Economics
Languages : en
Pages : 528

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Book Description
The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical manage

Life in the Open Sea

Life in the Open Sea PDF Author: William M. Stephens
Publisher: McGraw-Hill Companies
ISBN: 9780070611795
Category : Marine biology
Languages : en
Pages : 0

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Book Description
The idea behind the book is to make people happier, more active, creative, ethical, and organisations more competitive. The author emphasizes that freedom and inner peace comes from within, and can be realised simply. After reading the book, managers will be able to develop committed employees, who will not only contribute exceptionally, but also support; defend; promote and love the organisation. There are two parts of the book: Part I deals with PBSC (personal balanced Scorecard) as an instrument for individual development, personal effectiveness, and growth in life. This part of the book is, primarily, for people facing new challenges or don t know how to go on. This book will give them a unique instrument to improve their future. The second part deals with people who are unemployed, need to find their way back into the society, and want to move further in life. This part puts PBSC as an instrument for enjoyment, and effective talent development. It deals with fun in the work place, high productivity, low absenteeism and a happy work force for a competitive advantage.

A Practical Guide to the Balanced Scorecard

A Practical Guide to the Balanced Scorecard PDF Author: Cam Scholey
Publisher: CCH Canadian
ISBN: 9781551410432
Category : Organizational effectiveness
Languages : en
Pages : 136

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Book Description


Balanced Scorecard

Balanced Scorecard PDF Author: Paul R. Niven
Publisher: John Wiley & Sons
ISBN: 1118045262
Category : Business & Economics
Languages : en
Pages : 389

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Book Description
This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.