Trust Repair PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Trust Repair PDF full book. Access full book title Trust Repair by Wendy Fraser Ph. D.. Download full books in PDF and EPUB format.
Author: Wendy Fraser Ph. D.
Publisher:
ISBN: 9781480871090
Category : Business & Economics
Languages : en
Pages : 272
Get Book Here
Book Description
Are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly unmanageable trust issues. Wendy Fraser speaks the truth about trust - how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals! --Larisa Benson, Chief Systems Convener of the Government Joy Network --Government Performance Consortium This work is so timely! Our society, particularly the current political climate, is so polarized that everyone should read this book and make a commitment to engage in strengthening trust and repairing relationships. Thank you for providing such a great framework for us! --Karen Schoessel, Independent Consultant I always thought "trust repair" was just another way of saying "forgive and forget," but we don't ever really forget. This book gave me specific steps to take in actually repairing damaged relationships. My work relationships were not an issue for me, but my personal ones were. This book can save lives! --Karen Ordos, Away With Words
Author: Wendy Fraser Ph. D.
Publisher:
ISBN: 9781480871090
Category : Business & Economics
Languages : en
Pages : 272
Get Book Here
Book Description
Are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly unmanageable trust issues. Wendy Fraser speaks the truth about trust - how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals! --Larisa Benson, Chief Systems Convener of the Government Joy Network --Government Performance Consortium This work is so timely! Our society, particularly the current political climate, is so polarized that everyone should read this book and make a commitment to engage in strengthening trust and repairing relationships. Thank you for providing such a great framework for us! --Karen Schoessel, Independent Consultant I always thought "trust repair" was just another way of saying "forgive and forget," but we don't ever really forget. This book gave me specific steps to take in actually repairing damaged relationships. My work relationships were not an issue for me, but my personal ones were. This book can save lives! --Karen Ordos, Away With Words
Author: Karen S. Cook
Publisher: Russell Sage Foundation
ISBN: 1610446070
Category : Political Science
Languages : en
Pages : 361
Get Book Here
Book Description
Conventional wisdom holds that trust is essential for cooperation between individuals and institutions—such as community organizations, banks, and local governments. Not necessarily so, according to editors Karen Cook, Margaret Levi, and Russell Hardin. Cooperation thrives under a variety of circum-stances. Whom Can We Trust? examines the conditions that promote or constrain trust and advances our understanding of how cooperation really works. From interpersonal and intergroup relations to large-scale organizations, Whom Can We Trust? uses empirical research to show that the need for trust and trustworthiness as prerequisites to cooperation varies widely. Part I addresses the sources of group-based trust. One chapter focuses on the assumption—versus the reality—of trust among coethnics in Uganda. Another examines the effects of social-network position on trust and trustworthiness in urban Ghana and rural Kenya. And a third demonstrates how cooperation evolves in groups where reciprocity is the social norm. Part II asks whether there is a causal relationship between institutions and feelings of trust in individuals. What does—and doesn't—promote trust between doctors and patients in a managed-care setting? How do poverty and mistrust figure into the relations between inner city residents and their local leaders? Part III reveals how institutions and networks create environments for trust and cooperation. Chapters in this section look at trust as credit-worthiness and the history of borrowing and lending in the Anglo-American commercial world; the influence of the perceived legitimacy of local courts in the Philippines on the trust relations between citizens and the government; and the key role of skepticism, not necessarily trust, in a well-developed democratic society. Whom Can We Trust? unravels the intertwined functions of trust and cooperation in diverse cultural, economic, and social settings. The book provides a bold new way of thinking about how trust develops, the real limitations of trust, and when trust may not even be necessary for forging cooperation. A Volume in the Russell Sage Foundation Series on Trust
Author: Denis Clifford
Publisher: Nolo
ISBN: 1413328407
Category : Business & Economics
Languages : en
Pages : 313
Get Book Here
Book Description
A do-it-yourself manual for making your own living trust, with checklists, step-by-step procedures, worksheets, and forms.
Author: Ashley Reichheld
Publisher: John Wiley & Sons
ISBN: 1119855020
Category : Business & Economics
Languages : en
Pages : 310
Get Book Here
Book Description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author: Marek Kohn
Publisher: Oxford University Press
ISBN: 0199217920
Category : Business & Economics
Languages : en
Pages : 161
Get Book Here
Book Description
Trust lies at the very heart of our relationships, our society, and our everyday lives. Kohn's essay consider its connections to a wider complex of factors, including equality, social capital, community, democracy, and health.
Author: Rachel Botsman
Publisher: PublicAffairs
ISBN: 1541773683
Category : Technology & Engineering
Languages : en
Pages : 349
Get Book Here
Book Description
If you can't trust those in charge, who can you trust? From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust -- far from it. In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history -- with fundamental consequences for everyone. A new world order is emerging: we might have lost faith in institutions and leaders, but millions of people rent their homes to total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of "distributed trust," a paradigm shift driven by innovative technologies that are rewriting the rules of an all-too-human relationship. If we are to benefit from this radical shift, we must understand the mechanics of how trust is built, managed, lost, and repaired in the digital age. In the first book to explain this new world, Botsman provides a detailed map of this uncharted landscape -- and explores what's next for humanity.
Author: Joseph S. Nye
Publisher: Harvard University Press
ISBN: 9780674940574
Category : Political Science
Languages : en
Pages : 354
Get Book Here
Book Description
Confidence in American government has been declining for three decades. Leading Harvard scholars here explore the roots of this mistrust by examining the government's current scope, its actual performance, citizens' perceptions of its performance, and explanations that have been offered for the decline of trust.
Author: Christiano Castelfranchi
Publisher: John Wiley & Sons
ISBN: 9780470519844
Category : Technology & Engineering
Languages : en
Pages : 386
Get Book Here
Book Description
This book provides an introduction, discussion, and formal-based modelling of trust theory and its applications in agent-based systems This book gives an accessible explanation of the importance of trust in human interaction and, in general, in autonomous cognitive agents including autonomous technologies. The authors explain the concepts of trust, and describe a principled, general theory of trust grounded on cognitive, cultural, institutional, technical, and normative solutions. This provides a strong base for the author’s discussion of role of trust in agent-based systems supporting human-computer interaction and distributed and virtual organizations or markets (multi-agent systems). Key Features: Provides an accessible introduction to trust, and its importance and applications in agent-based systems Proposes a principled, general theory of trust grounding on cognitive, cultural, institutional, technical, and normative solutions. Offers a clear, intuitive approach, and systematic integration of relevant issues Explains the dynamics of trust, and the relationship between trust and security Offers operational definitions and models directly applicable both in technical and experimental domains Includes a critical examination of trust models in economics, philosophy, psychology, sociology, and AI This book will be a valuable reference for researchers and advanced students focused on information and communication technologies (computer science, artificial intelligence, organizational sciences, and knowledge management etc.), as well as Web-site and robotics designers, and for scholars working on human, social, and cultural aspects of technology. Professionals of ecommerce systems and peer-to-peer systems will also find this text of interest.
Author: Quentin R. Skrabec
Publisher: Algora Publishing
ISBN: 0875865070
Category : Biography & Autobiography
Languages : en
Pages : 274
Get Book Here
Book Description
This is a biography of Westinghouse, genius inventor from railroad and gas distribution equipment to the corporate model of invention and research. He surpassed Edison in electricity pioneering and in managing workers too; but they both lost their companies in the panic of 1907. The bank always wins.
Author: Norb Vonnegut
Publisher: Minotaur Books
ISBN: 1250014778
Category : Fiction
Languages : en
Pages : 389
Get Book Here
Book Description
"Mr. Vonnegut dreams up diabolically elegant business crimes, then sends smart-talking characters to follow the money. He draws upon his own Wall Street experience (with Morgan Stanley, among other employers) to provide the sound of insider acumen.... There's enough novelty to this plot to set "The Trust" apart from garden-variety business thrillers, the ones in which Bernard Madoff stand-ins run Ponzi schemes. Anyway, Mr. Vonnegut is just getting started." -The New York Times Norb Vonnegut lends his unique insider's perspective and his darkly humorous writing to a fast-talking suspense thriller that takes readers inside the high-rolling world of global finance. One sultry morning in Charleston, South Carolina, real estate magnate Palmer Kincaid's body washes ashore, the apparent victim of accidental drowning. Palmer's daughter calls Grove O'Rourke, stockbroker and hero of Top Producer, for help getting her family's affairs in order. Palmer was Grove's mentor and client, the guy who opened doors to a world beyond Charleston. Grove steps in as the interim head of the Palmetto Foundation, an organization Palmer created to encourage philanthropy. Community foundations, like the Palmetto Foundation, are conduits. Philanthropists gift money to them and propose the ultimate beneficiaries. But in exchange for miscellaneous benefits-anonymity, investment services, and favorable tax treatment-donors lose absolute control. Once funds arrive, community foundations can do whatever they decide. For years Palmer showed great sensitivity to his donors, honoring their wishes to funnel funds into the charities of their choice-his unspoken pledge-and it was this largesse which made him a respected pillar of the Charleston community. But after Grove authorizes a $25 million transfer requested by a priest from the Catholic Fund, he discovers something is terribly wrong. He gets a call from Biscuit Hughes, a lawyer representing the people of Fayetteville, North Carolina, against a new sex superstore in their town. Biscuit has traced the store's funding to a most unlikely source: the Catholic Fund. Together, Grove and Biscuit launch an investigation into the fund, but the deeper they dig, the more evidence they find that the fund's money isn't being used to support the impoverished-it's going somewhere much more sinister. When someone close to him disappears and the FBI starts breathing down his neck, Grove knows he has to figure out who's pulling all the strings before the shadowy figure who will stop at nothing to keep the fund a secret gets to him.
